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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (42.3% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Backlog
Star Rating
(381)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansMantisBT
Star Rating
(80)4.0 out of 5
Market Segments
Small-Business (42.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MantisBTSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MantisBT excels in Task Creation & Assignment, with a score of 8.9, allowing for efficient task management. In contrast, Backlog also performs well in this area but slightly edges out with a score of 9.0, highlighting its superior Mass Updates feature that users find particularly useful for managing multiple tasks simultaneously.
- Reviewers mention that Backlog shines in Ease of Use with a score of 9.1, making it more user-friendly for teams new to project management software. MantisBT, while functional, has a lower score of 7.9, indicating that some users find its interface less intuitive.
- G2 users highlight that Backlog's Quality of Support is notably higher at 8.8 compared to MantisBT's 7.7. Reviewers appreciate Backlog's responsive customer service and comprehensive documentation, which they feel enhances their overall experience.
- Users on G2 report that MantisBT's Bug Reporting features, particularly Tester Reports & Feedback, score 8.9, which is slightly better than Backlog's 8.5. This indicates that MantisBT may be more effective for teams focused on software testing and bug tracking.
- Reviewers mention that Backlog's Project Budgeting capabilities score 9.1, making it a strong choice for teams needing to manage finances closely. MantisBT, with a score of 8.1 in this area, may not meet the same level of financial oversight, which could be a drawback for budget-conscious teams.
- Users say that MantisBT's Permissions feature scores an impressive 9.4, allowing for detailed user access control, which is crucial for larger teams. Backlog, while still strong at 8.5, does not offer the same level of granularity, which some users find limiting in collaborative environments.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
MantisBT
No pricing availableFree Trial
Backlog
Free Trial is available
MantisBT
No trial information availableRatings
Meets Requirements
9.1
301
8.4
71
Ease of Use
9.3
303
7.9
71
Ease of Setup
9.5
205
8.4
41
Ease of Admin
8.8
72
8.3
39
Quality of Support
9.1
261
7.6
46
Has the product been a good partner in doing business?
8.8
66
8.9
29
Product Direction (% positive)
9.2
294
6.3
70
Features by Category
Tasks
9.3
117
Not enough data
9.1
116
Not enough data
9.1
113
Not enough data
8.9
110
Not enough data
8.6
112
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
109
Not enough data
Projects
8.9
108
Not enough data
8.7
109
Not enough data
8.8
109
Not enough data
8.8
108
Not enough data
8.9
109
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
8.6
107
Not enough data
8.6
107
Not enough data
8.7
108
Not enough data
8.7
106
Not enough data
Resource Management
8.9
106
Not enough data
8.9
106
Not enough data
8.9
105
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
107
Not enough data
Generative AI
8.3
57
Not enough data
8.4
57
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
8.6
13
9.0
143
8.8
13
9.1
153
8.5
13
Bug Monitoring
Feature Not Available
8.7
13
9.1
155
8.6
13
9.1
148
8.6
13
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and MantisBT are categorized as Bug Tracking
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, Project Management, and Work Management
MantisBT is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MantisBT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Information Technology and Services
19.2%
Computer Software
19.2%
Banking
11.5%
Internet
5.1%
Marketing and Advertising
3.8%
Other
41.0%
Most Helpful Reviews
Backlog
Most Helpful Favorable Review
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Most Helpful Critical Review
antony f.
Verified User in Computer Networking
I believe that its interface is not as dynamic and attractive as I would like, but in spite of that I managed to manage it in a very useful and effective way.
MantisBT
Most Helpful Favorable Review
Arnaud D.
Verified User in Information Technology and Services
I used Mantis a few years ago and thought it looked a bit geeky but the latest version of MantisHub (their on-line solution) is just fine: the UI is clear enough for clients / non-tech people to get started in no time. We used it for an (average size)...
Most Helpful Critical Review
Verified User in Internet
The interface is looking like 10 years ago
Keshav S.
Verified User in Computer Software
It is an excellent project management software with a user-friendly interface and effortless usability.
Arnaud D.
Verified User in Information Technology and Services
I used Mantis a few years ago and thought it looked a bit geeky but the latest version of MantisHub (their on-line solution) is just fine: the UI is clear enough for clients / non-tech people to get started in no time. We used it for an (average size)...
antony f.
Verified User in Computer Networking
I believe that its interface is not as dynamic and attractive as I would like, but in spite of that I managed to manage it in a very useful and effective way.
Verified User in Internet
The interface is looking like 10 years ago
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
What is the use of Mantis Bug Tracker?
1 Comment
AV
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
MantisBT has no more discussions with answers
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