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Compare Dynamics 365 Sales and GoldMine

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At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,601)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
GoldMine
GoldMine
Star Rating
(192)3.7 out of 5
Market Segments
Small-Business (71.0% of reviews)
Information
Entry-Level Pricing
$26 per month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dynamics 365 Sales excels in Data Sourcing with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data, while GoldMine lags behind in this area.
  • Reviewers mention that Dynamics 365 Sales offers superior Sales Force Automation features, particularly in Customer Contract Management (8.0) and Opportunity & Pipeline Management (7.9), compared to GoldMine's lower scores in similar functionalities.
  • G2 users indicate that the Mobile User Support in GoldMine is significantly lacking, with a score of only 5.4, while Dynamics 365 Sales provides a more reliable mobile experience, scoring 7.4 in this category.
  • Users on G2 highlight that Dynamics 365 Sales shines in Reporting & Analytics, particularly in Forecasting (7.7) and Dashboards (7.9), whereas GoldMine's scores in these areas are notably lower, indicating a less effective reporting capability.
  • Reviewers say that Dynamics 365 Sales has a more favorable Product Direction score of 6.3, suggesting a more positive outlook for future updates and features, while GoldMine's score of 4.1 raises concerns about its ongoing development.
  • Users report that the Ease of Setup is a strong point for Dynamics 365 Sales (7.2), making it more user-friendly for new adopters compared to GoldMine, which has a lower score of 6.6 in this critical area.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
GoldMine
Goldmine Premium - OWN IT
$26
per month
Browse all 2 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
GoldMine
No trial information available
Ratings
Meets Requirements
8.1
1,277
7.7
168
Ease of Use
7.4
1,283
7.5
169
Ease of Setup
7.2
404
6.6
91
Ease of Admin
7.5
382
7.3
93
Quality of Support
7.5
1,119
7.3
152
Has the product been a good partner in doing business?
7.8
377
7.4
89
Product Direction (% positive)
6.3
1,258
4.2
172
Features by Category
Sales Force Automation
8.1
959
|
Verified
8.2
128
|
Verified
7.9
675
|
Verified
Feature Not Available
7.9
898
|
Verified
7.0
95
|
Verified
7.8
966
|
Verified
7.8
123
|
Verified
7.6
731
|
Verified
6.5
69
|
Verified
7.9
861
|
Verified
7.0
109
|
Verified
7.6
726
|
Verified
6.6
63
7.8
715
|
Verified
6.7
64
8.0
765
|
Verified
7.8
28
Marketing Automation
7.6
751
|
Verified
6.8
92
|
Verified
7.5
729
|
Verified
Feature Not Available
7.8
815
|
Verified
7.2
90
|
Verified
7.6
639
|
Verified
Feature Not Available
Customer Support
8.0
705
|
Verified
6.9
81
|
Verified
7.8
669
|
Verified
6.9
66
|
Verified
7.9
691
|
Verified
7.1
95
|
Verified
7.7
600
|
Verified
6.0
59
|
Verified
7.9
627
|
Verified
6.4
60
|
Verified
Reporting & Analytics
7.9
892
|
Verified
7.0
103
|
Verified
7.9
941
|
Verified
7.2
93
|
Verified
7.6
780
|
Verified
6.5
79
|
Verified
Mobile & Social
7.5
553
|
Verified
Feature Not Available
7.6
547
|
Verified
Feature Not Available
7.4
617
|
Verified
5.5
50
|
Verified
Platform
8.1
291
|
Verified
7.3
60
|
Verified
8.1
306
|
Verified
7.2
52
|
Verified
8.2
299
|
Verified
7.6
62
|
Verified
7.9
226
|
Verified
8.0
10
7.9
248
|
Verified
6.4
28
7.8
274
|
Verified
6.8
54
7.7
289
|
Verified
7.5
64
|
Verified
7.8
253
|
Verified
7.3
52
|
Verified
Integration
7.8
296
|
Verified
7.0
66
|
Verified
7.8
231
|
Verified
6.6
35
|
Verified
7.6
237
|
Verified
6.4
38
|
Verified
Generative AI
8.0
15
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
22
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
GoldMine
GoldMine
Dynamics 365 Sales and GoldMine are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
GoldMine
GoldMine has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.8%
GoldMine
GoldMine
Small-Business(50 or fewer emp.)
71.0%
Mid-Market(51-1000 emp.)
25.6%
Enterprise(> 1000 emp.)
3.4%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.3%
GoldMine
GoldMine
Information Technology and Services
9.4%
Financial Services
8.9%
Computer Software
4.4%
Wholesale
3.9%
Mechanical or Industrial Engineering
3.9%
Other
69.4%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

GoldMine
GoldMine
Most Helpful Favorable Review
Ed B.
EB
Ed B.
Verified User in Information Technology and Services

Goldmine is a robust product that allows us to track everything that happens with our clients in the history file. The ability to see all emails between us and the client, has been extremely useful in ensuring that we both have the correct...

Most Helpful Critical Review
Joy M.
JM
Joy M.
Verified User in Marketing and Advertising

Now that I've been exposed to many other CRM platforms since using GoldMine, I can see why I got frustrated with this system. First of all, I was not a fan of the installed format - SaaS/cloud-based CRMs are much more convenient and require less support for...

Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
GoldMine
GoldMine Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
will microsoft dynamics undergo more repackages
1 Comment
MP
They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more
GoldMine
GoldMine Discussions
Is there a true cloud version of this yet?
1 Comment
Dan R.
DR
The version of Goldmine is still not a true cloud-based version of the software. There result is very slow response times with data queries. The mobile...Read more
How do I access "the community" in future?
1 Comment
JB
To access the Goldmine Community, try going to https://www.goldmine.com/community/Read more
When will the winmail.dat issue be fixed?
1 Comment
JB
The winmail.dat issue has been solved and is addressed in Ivanti Forums,...Read more