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GoldMine

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GoldMine Reviews & Product Details

GoldMine Product Details
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Pricing

Pricing provided by GoldMine.

Goldmine Premium - OWN IT

$26
per month

GoldMine Cloud

$55
per user per month
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GoldMine Media

GoldMine Demo - Constant Contact Integration
View campaign results for new and existing campaigns
GoldMine Demo - Campaign Management
Target the right contacts with a better understanding of your best customer
GoldMine Demo - Customer Service and Support
Improve client satisfaction and customer retention
GoldMine Demo - Microsoft Outlook Integration
Preview GoldMine information directly from Outlook; no need to switch back and forth
GoldMine Demo - Relationship Management
Easily and effectively manage every relationship in your business communit
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GoldMine Reviews (192)

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Reviews

GoldMine Reviews (192)

View 1 Video Reviews
3.7
192 reviews

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Anand N.
AN
Business Development
Information Technology and Services
Mid-Market (51-1000 emp.)
"SOFTWARE IS GOOD MUST TRY"
What do you like best about GoldMine?

I am able to manage my all transaction in proper manner Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

UI and UX must be improved as per my understanding Review collected by and hosted on G2.com.

ML
Marketing Manager
Mid-Market (51-1000 emp.)
"We used Goldmine as a CRM before switching to ACT!"
What do you like best about GoldMine?

I liked that it kept all of our contacts in one place, and had stellar reporting. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Could be difficult to use, and often times we found that duplicate leads were put into the system, and there was not an wasy way to ID this issue. Review collected by and hosted on G2.com.

SD
Mid-Market (51-1000 emp.)
"really helpfull in sales tracking"
What do you like best about GoldMine?

It is a perfect platform to track the business's financial and sales progress. It is awesome and easy to use. The filters and the contact list it maintain is really good tool in it. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Its integration is literally complex and customer support is also not fast in my case. features need to be updated Review collected by and hosted on G2.com.

SK
Mid-Market (51-1000 emp.)
"Boost and Track Your sale and helps to enhance Customer service"
What do you like best about GoldMine?

It provides the feature to track and manage the sales pipeline. It provides the feature to schedule and track the task and appointments. It provides the feature of email marketing which helps to manage email for clients. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

The customization option it provides is challenging and complex. It also creates difficulty to integrate with the existing system. Review collected by and hosted on G2.com.

EP
Especialista en Software y Aplicaciones
Small-Business (50 or fewer emp.)
"CRM Validation"
What do you like best about GoldMine?

it is possible to start, develop, and stimulate your sales, manage your time, and achieve your goals more easily Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

So far, I don't see anything I dislike about the app. Review collected by and hosted on G2.com.

AO
R
Small-Business (50 or fewer emp.)
"An Incredibly Straightforward and User-Friendly CRM"
What do you like best about GoldMine?

Goldmine is an incredibly snappy and easily understood piece of software. It provides essential information for a prospect's contact details, such as name, email, phone number, etc. It allows users, such as a recruiter like myself, to very easily create leads based on a prospect's information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. Goldmine is extremely functional, which makes sense given its age and number of updates. Its autosave function is extremely useful, especially when comparing it to other CRMs such as SugarSell, which are far newer and yet lack this basic, quality of life feature. Goldmine is hardly flashy, but its user interface is extremely simple to understand, quick to load and function, and more than functional for categorizing data on prospects. This is extremely vital for anyone working in sales, or recruiting like me. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Goldmine is not web-based, so it can go down and be completely inaccessible even if your internet connection is completely stable. Additionally, while the software itself is snappy, the initial loading process when opening it can take around a minute or so. However, the pros far outweigh the cons with Goldmine. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Small-Business (50 or fewer emp.)
"Seamless User Experience"
What do you like best about GoldMine?

Managing contacts and email history/correspondence with different customers. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

The user interface could be more modern. Feels a little outdated. Review collected by and hosted on G2.com.

Joseph R.
JR
Director of Marketing
Small-Business (50 or fewer emp.)
"Exceptionally great program for smaller companies"
What do you like best about GoldMine?

What I like best about Goldmine is that I was able to maintain customer records in one central place. I was able to pull up orders with ease and send invoices quickly. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

The least helpful thing about Goldmine is that you are unable to set it up on your own without someone who has used it before or is familiar with the technology. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Golmine is stuck in 2005"
What do you like best about GoldMine?

Could have been a great CRM, but there is a lack of updates, so it cannot compete with the new CRMs. The e-mail history and filter creation tools are great, but not intuitive, so it's a learning curve. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

It is not intuitive or user-friendly. No software updates EVER. Poor workflow and no collaboration features, or pipeline features that would make workflow more efficient. Review collected by and hosted on G2.com.

Paul Z.
PZ
National Sales Specialist
Small-Business (50 or fewer emp.)
"Goldmine is a great tool to organize your prospects and meet your sales goals!"
What do you like best about GoldMine?

I like how I can set reminders to follow up with my prospects in the headset business. I also like that I can keep company details and notes to follow up with the right information quickly. I USE THIS TOLL DAILY, AND IT HELPS ME TO KEEP ORGANIZED! Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

I have no complaints about the service it's great. I do wish it was harder for my co-workers to switch the leads to them. I think they should note when someone changes the lead, so everyone can see it was changed to new rep. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by GoldMine.

Goldmine Premium - OWN IT

$26
per month

GoldMine Cloud

$55
per user per month
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GoldMine Features
Performance and Reliability
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base