Arctic Wolf Reviews & Product Details

Arctic Wolf's ability to gain broad visibility in my environment helps me with awareness that I may not have had otherwise. Also, I love the Concierge Security Team working with me reviewing my environment to help find and close gaps. Review collected by and hosted on G2.com.

Truly, I have not experienced a downside. The only thing I could say here is that we have a version of Mimecast that is not integratabtle, but I am not sure the is Arctic Wolf's fault as much as Mimecasts! Review collected by and hosted on G2.com.

I used to lie awake at night wondering if Kevin from Accounting was clicking suspicious links again. Now? I sleep like a baby—because Arctic Wolf’s got eyes everywhere.

Their MDR team is like the SEAL Team 6 of cybersecurity—silent, efficient, and slightly terrifying in the best way possible. I get alerts faster than I get Slack messages, and trust me, that’s saying something.

But the real MVP? The Risk Dashboard. I check it more than my bank account. It points out vulnerabilities like that brutally honest friend who tells you when you’ve got spinach in your teeth. Only instead of spinach, it’s gaping security holes.

Every day I log in and it’s like:

“Hey, you might wanna fix that thing before it turns into a dumpster fire.”

Thank you, Arctic Wolf. I didn’t want hobbies anyway—just safer endpoints.

Bottom line: If cybersecurity were a video game, Arctic Wolf would be the OP character. 10/10 would let them watch over my digital kingdom again. Review collected by and hosted on G2.com.

I'm just nitpicking but I'd like some more options in sorting the Risk Dashboard. Also, sometimes there are so many alerts it becomes daunting to go through them all but that's just the name of the game in IT Security. But all that is configurable and AW support can snooze alerts for you that you know are benign. Review collected by and hosted on G2.com.

Arctic Wolf provides my team and me with the tools, sensors, and early-warning system to manage all data flowing through our network and endpoints proactively. In doing so, any possible security alerts are triaged and/or escalated by their Concierge/SOC teams to ensure my business has round-the-clock protection 7 days a week.

The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment. Review collected by and hosted on G2.com.

Not really a dislike, but it took a few days to get used to the amount of data being processed and which of the dashboard screens to review. However, AW's team was on hand to guide us through the process at our regular onboarding meet-ups. Review collected by and hosted on G2.com.

I like that it reacts very quickly to any threat or incident that is flagged either on our network or with any of our user's accounts. Without these tools, we wouldn't be aware as quickly and potentially wouldn't be able to react quick enough to deal with these threats before they escalate. Review collected by and hosted on G2.com.

Sometimes there's too much noise created and the issues you want to focus on more can get lost within the noise. This however is not necessarily a bad thing, as you want your managed risk solution to remain vigilant. Review collected by and hosted on G2.com.

What I love most about Arctic Wolf is their unwavering commitment to our security. Their solutions are not only effective but also seamlessly integrated into our operations, making our lives so much easier. The staff, especially our Customer Success Representatives, have been phenomenal. Their proactive approach and insightful recommendations have significantly improved our security posture. Plus, their friendly and professional demeanor makes every interaction a pleasure. It's like having a team of security superheroes on our side! Review collected by and hosted on G2.com.

Honestly, the only thing I dislike about Arctic Wolf is that they haven't figured out how to make coffee magically appear during our meetings. If they could add that feature, they'd be perfect! Review collected by and hosted on G2.com.

Arctic Wolf is more than just a great set of cybersecurity services, they're a member of our team. A member that is always working on improving itself and never sleeps. Their concierge team helps keep your cybersecurity program on track while giving you the peace of mind that they always have your back. Review collected by and hosted on G2.com.

Our experience with the Arctic Wolf Team keeps improving so I'm purely nitpicking here but they could do a better job of calling my team out on tasks in our court that we fail to accomplish in a timely manner. They consistently remind us, but don't be afraid to push a little more. We can take it. Review collected by and hosted on G2.com.

Broad coverage and highly knowledgeable staff. Very easy to onboard with. Quick and easy connection to our systems and logging. They frequently and quickly bring issues and solutions to our attention long before they become a problem. Review collected by and hosted on G2.com.

The sudden realization of how much risk we had after bringing them onboard. Arctic Wolf was able to provide us a roadmap to getting ourselves on the better side of the cyber security landscape. Review collected by and hosted on G2.com.

I brought Arctic Wolf into the last two companies I have worked for. The previous company had around 100 employees, and I needed help meeting PCI and SOC2 monitoring, detection, and response requirements. After reviewing the costs to accomplish those needs in-house, I started looking for partners that could fill that niche. Arctic Wolf was cost-competitive but the real selling point for me was their footprint, implementation, communication, and relationship. Arctic Wolf easily fulfilled my compliance requirements and strengthened our security presence. Any questions or requests I had were quickly responded to and addressed. I had multiple instances of moving targets in relation to PCI compliance, where Artic Wolf was able to help me identify vulnerabilities or concerns between an initial PCI scan and a re-scan.

At Silk Road Medical, they also had a monitoring, detection, and response need that was too expensive to bring in-house. While my responsibilities were not security, audit, or compliance-focused at Silk Road Medical, I introduced Arctic Wolf to my peers. Throughout Artic Wolf's relationship with Silk Road Medical, I participated in the onboarding implementation and the monthly and quarterly touchpoints. Review collected by and hosted on G2.com.

There is nothing that I disliked about Arctic Wolf. Review collected by and hosted on G2.com.

Arctic Wolf quickly became my trusted security partner, their concierge service is professional and instills confidence that you have made the right decision to partner with them.

I am alerted and can engage quickly with a professional in triaging any issues which escalate. Review collected by and hosted on G2.com.

Given that I was keen to engage a third party to work with us on our cyber security stance there isn't much wrong to be honest. Review collected by and hosted on G2.com.

Artic Wolf has been a great asset in making us aware of office 365 accounts that it has logged in from a country that is not normally logged in from. With this information we can determine if the user is just traveling or if there is a security breach. Review collected by and hosted on G2.com.

Alert fatigue can be a pain point with Artic Wolf and the number of notifications that are sent out. Mexico is a destination that is visited a lot, and we have received a lot of alerts for such. Artic Wolf’s customer service is great and has shown us ways so reduce the number of alerts we receive. Review collected by and hosted on G2.com.