Centreon Reviews & Product Details

Centreon Product Details

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, network health, and application availability, Centreon enables businesses to proactively manage their IT environments, ensuring uninterrupted operations and optimal resource utilization. Targeted primarily at IT departments and operations teams, Centreon serves a diverse range of industries, from small businesses to large enterprises. Its user-friendly interface and customizable dashboards make it accessible for both technical and non-technical users. This versatility allows organizations to tailor the monitoring experience to their specific needs, making it an invaluable tool for maintaining operational efficiency and enhancing service delivery. One of the key use cases for Centreon is its ability to prevent downtime through proactive issue detection. By continuously monitoring critical systems and applications, Centreon alerts IT teams to potential problems before they escalate into significant outages. This proactive approach minimizes disruptions and helps organizations maintain a reliable IT infrastructure, which is essential for meeting business demands and ensuring customer satisfaction. Centreon also emphasizes resource optimization, allowing businesses to maximize efficiency and reduce IT costs. By providing detailed insights into resource utilization, organizations can identify underperforming assets and make informed decisions about capacity planning and resource allocation. This capability enables businesses to streamline their IT operations, ultimately leading to cost savings and improved performance. In addition, Centreon enhances the user experience by delivering consistent, high-quality IT services. With its comprehensive monitoring capabilities, IT teams can ensure that applications and services are running smoothly, providing end-users with the reliable performance they expect. This focus on user experience fosters customer loyalty and supports overall business success by aligning IT services with organizational goals. Centreon distinguishes itself in the IT monitoring category by combining powerful monitoring features with a user-centric approach. Its ability to deliver actionable insights, prevent downtime, optimize resources, and enhance user experience makes it a vital tool for organizations looking to improve their IT operations and achieve business success.

Product Website

Seller

Centreon

Discussions

Centreon Community

Languages Supported

German, English, French, Spanish

Product Description

Centreon develops enterprise IT monitoring solutions based on industry standard open source.

Overview by

Richard Keromen

Pricing

Pricing provided by Centreon.

Centreon Freemium IT-100

Free

100 monitored equipment

View More Pricing Information

Centreon Media

Centreon Demo - Centreon Dashboard - Network Monitoring

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Demo - Centreon Dashboards - IT Infrastructure onboard cruise ship

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Demo - Centreon Dashboards - Monitoring cold storages

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Demo - Centreon Dashboards - Operational Technologies

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Demo - Centreon Resource Status - Alert Management

Showing all active alerts

Centreon Demo - Centreon Resource Status - Root Cause Analysis

Showing details on active alerts.

When evaluating multiple monitoring solutions, it’s often necessary to compare self-hosted platforms, which are installed on premises, with SaaS solutions, which are cloud-based.

When it comes to IT monitoring, you have to choose from a wide diversity of solutions, which is great! In particular you’ll get to choose between two acquisition models, open source and commercial off-the-shelve (COTS).

90 seconds to understand why monitoring beyond IT is so important with this real-world example!

Official Downloads

(4)

edit

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

SP

sayato p.

Admin système réseau

Mid-Market (51-1000 emp.)

9/8/2025

"A complete solution, but we are far from easy and quick supervision without command line."

2/5

What do you like best about Centreon?

Once configured, the solution works well and is very comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

The documentation is sometimes unreliable. The menus and navigation are not very intuitive. There are some display bugs (menus that remain displayed, pages that crash). It remains long and difficult to supervise things that were not designed by Centreon and therefore are not in the plugins. Some checks that take 5 minutes to configure on solutions like INM take hours on Centreon. (example: raising critical alerts based on the event ID of a Windows server). Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for your detailed feedback! We're glad Centreon meets your monitoring needs once set up. We've noted your concerns on UX, documentation, and plugin coverage all areas we're working to improve.

The Centreon Team

KN

Karam N.

Senior Global Infrastructure Engineer

Mid-Market (51-1000 emp.)

9/18/2025

"Good Monitoring Tool but it must improved"

2.5/5

What do you like best about Centreon?

- Business Activities, Map.

- Very good Graph and insight of Monitoring Data. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

- Limitation on Dashboard

- Jira integration is a disaster, we are facing a lot of issues with Jira Ticketing (Duplicated Tickets, System is not creating Tickets for all Alerts)

- Reporting are not always visible, a lot of difficulties of adjusting a Report.

- Lot of System Coding from the Centreon Administrator is required. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for your honest feedback! We're glad Centreon helps with alerting and data insights. Your points on dashboards, Jira integration, and reporting are well noted — improvements are in progress.

The Centreon Team

GM

Gaetan M.

System Administrator

Mid-Market (51-1000 emp.)

6/26/2025

"One of the best if not the best monitoring solution"

5/5

What do you like best about Centreon?

Ease of use, robust, flexible, and scalable solution. Auto-discovery, Monitors on-prem and cloud resources. Hitorical graphs Review collected by and hosted on G2.com.

What do you dislike about Centreon?

So far, I don't have many negatives to think about. Review collected by and hosted on G2.com.

What problems is Centreon solving and how is that benefiting you?

Before implementing Centreon, our infrastructure had no centralized monitoring solution. We were relying on manual checks, reactive troubleshooting, and fragmented logs — which made identifying and resolving issues both time-consuming and inefficient.

We selected Centreon after a thorough evaluation, and it quickly proved to be the missing piece in our operations. It provided immediate visibility into the health of our on-prem infrastructure — including servers, network devices, storage systems, and critical services.

What convinced us was Centreon’s ability to deploy rapidly, integrate easily with SNMP and custom plugins, and deliver real-time, actionable dashboards. It gave our team a clear view of the entire estate, significantly reducing blind spots and alerting us to issues before they impacted users.

With no monitoring previously in place, Centreon brought structure and confidence to our IT operations. Its intuitive interface, powerful alerting system, and extensive customization options allowed us to adapt the platform to our exact needs. The team quickly adopted it and praised how easy it was to use and extend.

Today, Centreon is the foundation of our monitoring strategy, and it’s hard to imagine operating without it. We highly recommend it to any organization looking to establish a robust monitoring framework — especially if starting from scratch. It’s a true enabler for operational maturity and proactive incident response.

We've now used it for 3 years. Review collected by and hosted on G2.com.

Response from Richard Keromen of Centreon

edit

Thank you Gaetan for choosing Centreon as the foundation of your monitoring strategy. We're delighted to have been a part of your operational maturity and proactive incident response.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/18/2025

"Data Center Solution | Field Service Engineer"

4/5

What do you like best about Centreon?

What I really like about Centreon is how it gives me one clear view of everything in the infrastructure without having to juggle multiple tools. The dashboards are easy to tailor, so I can quickly see what actually matters. Plus, the huge range of connectors makes it simple to plug in different systems, and the distributed setup scales well as the environment grows. It just makes monitoring feel a lot more organized and under control. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

Honestly, the hardest part with Centreon is the setup and upgrades—they can be a bit technical and time-consuming if you don’t already have experience. Some parts of the interface also feel a little old-school compared to newer tools. Once it’s running it works really well, but getting there takes some effort. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for the great review! We're glad Centreon brings clarity and control to your monitoring. We’ve noted your feedback on setup and UI, improvements are ongoing.

The Centreon Team

See how Centreon improved

YR

Yohan R.

Ingénieur Systèmes

Enterprise (> 1000 emp.)

5/12/2025

"A complete and effective product"

5/5

What do you like best about Centreon?

Centreon offers us a clear and comprehensive interface for monitoring our infrastructure (servers, network equipment, photocopiers, websites, etc.). The dashboards (customizable) provide good visibility on the state of our IT system. Additionally, the large number of plugins facilitates integration. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

Getting started can be a bit complex, especially for users who are not familiar with monitoring tools, but support is available in case of questions. Nevertheless, once the product is well configured, it remains stable and efficient. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thank you Yohan for your great feedback! We're happy to hear that Centreon’s clear interface, customizable dashboards, and wide plugin catalog help you monitor your entire infrastructure effectively.

We understand that getting started can be a bit challenging, and we’re glad our support team has been helpful. Once configured, it’s great to know the platform brings you both stability and efficiency.

If you have questions or suggestions, feel free to join our user community The Watch: https://thewatch.centreon.com 👥

Thanks again for your trust!

The Centreon Team

See how Centreon improved

MF

Mohamed Fouad F.

Field Services Engineer

Small-Business (50 or fewer emp.)

8/18/2025

"Great for Proactive Monitoring and Alerting"

5/5

What do you like best about Centreon?

Comprehensive monitoring with support for a wide range of devices and protocols.

Customizable dashboards that make it easy to track KPIs in real time.

Strong alerting system with multiple notification options.

Flexible plugin architecture that allows integration with different tools. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

The initial setup can be complex, especially for newcomers.

Documentation could be more detailed in certain areas.

Scaling in very large environments requires tuning and proper architecture planning. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for your detailed feedback!

We're glad Centreon helps you stay proactive and spot issues early. We’ve noted your points on setup and documentation, feel free to share this in our community, The Watch ! Always looking to improve.

The Centreon Team

See how Centreon improved

EA

Enad a.

Implementation engineer

Mid-Market (51-1000 emp.)

8/19/2025

"Solid tool for centralized infrastructure monitoring"

4/5

What do you like best about Centreon?

Ease of Use & Centralized Monitoring

Intuitive web-based interface compared to raw Nagios.

Easy to centralize monitoring across on-prem, cloud, and hybrid environments.

Clear visualization of host and service statuses. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

Initial setup and configuration can be time-consuming.

Requires some knowledge of Nagios-style configuration, which might be complex for beginners. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for the great review! We're glad Centreon helps you stay proactive and monitor across environments. Noted on the setup complexity, we’re working to simplify it.

The Centreon Team

SK

Steve K.

Managing Director

Small-Business (50 or fewer emp.)

8/1/2025

"I like Centreon a lot"

4.5/5

What do you like best about Centreon?

Centreon is a great monitoring solution, with multiple ways to monitor endpoints. It is easy to use and implement and has a lot of integrations by default. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

Some plugins don't work like expected, and therefor i'm unable to monitor some devices i would like to monitor. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for the kind words! We're glad Centreon helps with uptime and performance monitoring. Your feedback on plugins is noted. Feel free to share more on The Watch

The Centreon Team

See how Centreon improved

AG

Verified User in Government Administration

Enterprise (> 1000 emp.)

9/2/2025

"Excellent supervision product"

5/5

What do you like best about Centreon?

The tool is efficient and reliable for monitoring even complex infrastructure. The plugin catalog is very practical and allows you to avoid wasting time developing your own commands. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

A sometimes significant complexity for those who do not know its internal workings. This limits the use by insufficiently technical staff. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thanks for your review! Great to hear Centreon helps you monitor complex environments efficiently. We’ve noted your feedback on usability for non-technical users.

The Centreon Team

JN

Jeovany Delvo N.

Administrateur système et réseau

Small-Business (50 or fewer emp.)

5/24/2025

"The best monitoring solution"

4/5

What do you like best about Centreon?

Excellent monitoring solution, multiple connectors, and a great map. For those using the open-source version, it is also great, and if you enjoy tinkering, you will have fun. Review collected by and hosted on G2.com.

What do you dislike about Centreon?

The limitation of the free version if you are not a professional. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon

edit

Thank you so much Jeovany!

We’re glad to hear Centreon is giving you full visibility into your infrastructure and helping you stay ahead of issues. Your appreciation of our tool means a lot.

We’re always working to improve the product and evolve the experience for all users. Don’t hesitate to share your ideas or feedback by joining our community The Watch.

Thanks!

The Centreon Team

See how Centreon improved