Cirrus Insight Reviews & Product Details

What I like best about Cirrus Insight is how seamlessly it brings Salesforce into the tools people are already using, like Gmail and Outlook. Instead of switching back and forth between applications, you can manage leads, track emails, schedule meetings, and update records right from your inbox. That not only saves time but also helps sales teams focus on relationships instead of admin work. I also appreciate the visibility it gives managers through tracking and analytics — it bridges the gap between sales activity and CRM data in a really intuitive way Review collected by and hosted on G2.com.

I like everything about it. It is a good innovation Review collected by and hosted on G2.com.

Cirrus Insights has a brilliant way of integrating with outlook and gmail, which improves CRM adoption

The app is designed to accurately sync meetings, emails, events and tasks with Salesforce.

We get real time signals from Cirrus Insights through open emails

The app is an intelligent and smart scheduling system for routes leads and meeting support Review collected by and hosted on G2.com.

Cirrus Insights has inconsistently in calendar or email sync with Salesforce

The app operates slowly or has a high load due to Gmail and Outlook integration Review collected by and hosted on G2.com.

Cirrus Insights has a reputable integration with Salesforce, which foster calendar events and emails

Cirrus Insight has brilliant email trackers, which gives us the exact dates when emails were received and read

The app has an elaborate and simple interface that requires no huge paperwork Review collected by and hosted on G2.com.

Cirrus Insights largely relies on Salesforce to offer insights, which is a very big concern

Oftentimes, Cirrus Insights has synchronization issues, creating some operational errors Review collected by and hosted on G2.com.

Cirrus Insight has completely streamlined how I manage my sales pipeline. The seamless integration with Gmail and Salesforce is a game-changer — I can log emails, schedule meetings, track email opens, and update opportunities without ever leaving my inbox. The sidebar makes everything accessible in a click, and calendar scheduling is incredibly smooth. It truly makes CRM usage Review collected by and hosted on G2.com.

There’s honestly very little to dislike. If I had to mention one thing, it would be that the initial sync with Salesforce took a bit of time to set up. But once it's configured, everything works flawlessly. Occasionally, the sidebar takes an extra second to load, but nothing that affects daily work Review collected by and hosted on G2.com.

What I like best about Cirrus Insight is how intuitive and easy it is to use. The user interface is clean and well-organized, which made it simple for our team to get up and running quickly. The implementation process was seamless and took very little time, which was a huge plus. On top of that, the customer support has been consistently responsive, knowledgeable, and genuinely helpful whenever we’ve had questions or needed assistance. Overall, it’s a powerful tool that simplifies our workflow without adding complexity. Review collected by and hosted on G2.com.

One area where Cirrus Insight could improve is transparency around the product roadmap. I've submitted several product suggestions and pointed out flaws to the customer service team, but haven’t received any follow-up or clarity on whether those ideas are being considered. While we've managed to implement some workarounds to make the tool better fit our needs, it would have been ideal to have those capabilities built-in from day one. That said, the flexibility of the platform did make it relatively easy to adapt—it just required a bit more effort than expected. Review collected by and hosted on G2.com.

Its ease of use and ability to provide a comprehensive prognosis while suggesting resolutions are impressive. Additionally, it is extremely user-friendly and comes with a range of appealing built-in features. Review collected by and hosted on G2.com.

The software would benefit from having a few more graphics, which could help enhance its overall visual appeal beyond its current level. Review collected by and hosted on G2.com.

It´s very organic, doesn´t have a complicated way to use, and you can use it any time Review collected by and hosted on G2.com.

I haven´t found any dislikes about it at the moment Review collected by and hosted on G2.com.

I like the calendar link feature. It's nice keep this link in my email signature. This cuts out the back-and-forth of scheduling, since clients can use the link to directly access my calendar Review collected by and hosted on G2.com.

I don't see the need for some of the other features. For example, if I have two computer screens, I can just as easily copy and paste emails directly into salesforce as I could logging the activity through cirrus. I also don't completely trust that Cirrus will upload the activity to the proper account/opportunity 100% of the time.

I just don't use Cirrus a ton, since some of the feature feel repetitive to what I'm already able to do. Review collected by and hosted on G2.com.

Now that we've got our settings right, the event syncing process happens seamlessly and reliably. Cirrus offered the most sophisticated event syncing options of all the integrations we considered. We appreciate that it's a set it and forget it type deal - once users are onboarded there's no further maintenance required. The sidebar is a helpful way to quickly edit or navigate to the Salesforce event. All in all, a strong integration. Review collected by and hosted on G2.com.

Setup implementation was not intuitive and required a lot of customer support. Some key shortcomings are 1) admins not being able to see all synced events across their org (they can only be viewed user by user), and 2) Cirrus not being able to re-sync event invitees if the contacts have been added to Salesforce after the initial event sync. Review collected by and hosted on G2.com.

The imbedding of Cirrus into gmail. The popup on the right side of the screen should make it easy to use to upload emails to salesforce. I do also like the "add contact" feature Review collected by and hosted on G2.com.

It rarely works the first time I log in. I have to jump through a lot of hoops like refreshing it, logging into salesforce, and restarting my computer. there are also too many buttons to click to upload emails to an opportunity, Review collected by and hosted on G2.com.