Claap Reviews & Product Details

Claap has become my go to tool for project meetings and client calls. The interface is clean and intuitive, making it effortless to use and integrate into my daily workflow. I love how it automatically records meetings, summarizes discussions, and highlights key action items it saves me from taking manual notes. The search feature is a huge plus; I can easily revisit any moment from past recordings. Overall, it’s a reliable and efficient solution for managing meetings and capturing insights. Review collected by and hosted on G2.com.

At times, the video processing takes a bit longer than expected, and the mobile experience could be more seamless. It’s not a dealbreaker, but improving these areas would make Claap even more efficient and user-friendly. Review collected by and hosted on G2.com.

Claap has significantly improved the way our team shares feedback through video and screen recordings. The ease of use and intuitive interface make it accessible for everyone, regardless of technical skills. We particularly like the ability to leave time-stamped comments, which speeds up our review process. It integrates smoothly with tools like Slack and Notion, keeping our workflow seamless and centralized. Review collected by and hosted on G2.com.

One limitation we noticed is the limited storage on lower-tier plans, which can be restrictive for teams handling a large number of video recordings. Additionally, while the platform is user-friendly, the mobile experience still needs improvement in terms of performance and accessibility. Some advanced editing features are also missing, which would make Claap a more complete solution Review collected by and hosted on G2.com.

I liked day-to-day life features like meeting recording, screen recording, audio transcription, writing emails. Claap has provided all these features in a single software. It has helped me to reduce my repeating efforts and focus more on my tasks. It has helped me to increase my productivity. It’s AI feature is best for writing follow up emails, audio transcription during meetings and getting notes after that. It is very easy to use and its implementation is very simple. I am using it daily and integrated with my other software like Teams and Outlook. It's customer support is readily available in case we face any issues. Review collected by and hosted on G2.com.

The main thing I disliked is that it’s AI features are sometimes buggy as they would not provide me correct output as expected while doing transcription. I am getting mixed output of different people when they are talking at same time. Also, it’s price is somewhat on higher end against the features that it is providing. Review collected by and hosted on G2.com.

The personal touch it adds.

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I use it for customer support and sales outreach. I prefer sending a quick video, rather than a long, dry email explaining my complex solution. People really like this option. They can see my face, and I will go through their screen or a document. The engagement is way higher than with email. Review collected by and hosted on G2.com.

I would like the video player to have more customization features, like adding our company logo or a custom sales claaps button. This will help as we share with the external people, make the experience look more branded and professional. Review collected by and hosted on G2.com.

I liked how quickly I was able to record and share a screen walkthrough without needing to set up a call. The AI summary and transcript were generated in seconds, which made it easy to skim instead of watching the whole recording. The interface is straightforward .I didn’t need any training to get started Review collected by and hosted on G2.com.

During my use, the only thing I noticed was that the AI transcript wasn’t always perfect with technical terms, so I had to double-check some phrases. It’s not a blocker, but accuracy could improve. Also, I’d love to see more export options for sharing summaries Review collected by and hosted on G2.com.

I use Claap for project meetings and client calls as my daily driver because its very easy to use and integrate. It records everything, gives me a proper summary of the meeting, and highlights the key points with action items. If I forget something, I can just go back and search the recording. I don't have to take manual notes anymore. This is also very easy to implement. Review collected by and hosted on G2.com.

Sometimes it misses on the information, especially if the speaker is talking in the local language. It also fails to capture the emotion of the speaker and the tone in which they conveyed the message. You need to go through the meeting in that case for manual review. It would be great to see if they also provide more editing options. Review collected by and hosted on G2.com.

I love Claap's straightforward setup process, which allowed me to integrate with my calendar and CRM effortlessly and gain insights within an hour. I appreciate its ability to significantly reduce administrative burdens by automating meeting transcription, CRM updates, and follow-up emails, freeing up more time for relationship building and enhancing sales. Its AI-powered features, like objection reporting, assisted coaching, and concise customizable summaries, provide valuable deal insights and improve team performance. The seamless integration with CRM and other tools, as well as the multi-language transcription, supports global collaboration and sales efficiency. Review collected by and hosted on G2.com.

I would like to see a mobile experience version and prefer faster video processing time. Review collected by and hosted on G2.com.

I truly appreciate how simple Claap is to use, I can rapidly record, share, and explain things without any technical difficulties. I can easily include it into my everyday routine because its also incredibly straightforward to use and interact with other applications I use. I value the range of capabilities, such as screen recording and rapid sharing, and the customer service is helpful when I have questions. I use it a since it saves me a lot of hours and facilitates communication with my clients and staff. Review collected by and hosted on G2.com.

Claap editing capabilities might be greatly enhanced Even though I know that simplicity adds to its allure, I frequently feel constrained by the simple resources it provides. Review collected by and hosted on G2.com.

We’ve been using Claap for 8 months and it’s changed the way our sales team works. Before Claap, our CRM was full of incomplete, outdated information because reps hated manual data entry. Now, with the Pipedrive integration, it automatically captures meeting outcomes, stakeholder details, and pain points with impressive accuracy.

The time savings are huge: each rep saves about 30 minutes per call on documentation, that’s 2–3 hours per day. Follow-up emails are generated in our exact tone of voice, so prospects never realize it’s AI. My team went from spending half their time on admin work to focusing almost entirely on selling.

The conversation intelligence features give us visibility we never had before on our pipeline: spotting recurring objections, tracking competitor mentions, and seeing what messaging resonates with each persona. What really sets Claap apart, though, is sentiment tracking, it helps us understand buyer engagement levels across the entire buying committee. When we see negative sentiment from key stakeholders, we can pivot our strategy before it’s too late. ROI was clear within the first month, and our win rate jumped 10 points after just two months. Review collected by and hosted on G2.com.

Initial custom field mapping in Pipedrive took a bit of setup, but it was absolutely worth it Review collected by and hosted on G2.com.

Claap has made it much easier for our team to share feedback without endless meetings. The ability to record quick video walkthroughs and get time-stamped comments is super useful, especially when working across different time zones. It feels more personal than just sending documents around, and it keeps everyone on the same page. Review collected by and hosted on G2.com.

Sometimes the video processing takes a little longer than expected, and the mobile experience could be smoother. Nothing that stops us from using it, but there’s definitely room for improvement. Review collected by and hosted on G2.com.