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Conga Composer Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the seamless integration and ease of use of Conga Composer for generating dynamic documents from Salesforce. (61 mentions)
Users value the time-saving automation of Conga Composer, enhancing productivity and reducing errors in document generation. (58 mentions)
Users value the high customization and seamless integration of Conga Composer for efficient document management. (56 mentions)
Users find Conga Composer to be easy to use, streamlining the management of documents and e-signatures efficiently. (55 mentions)
Users appreciate the easy integration with Salesforce, enhancing document generation and customization capabilities significantly. (47 mentions)
Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document generation and automation. (45 mentions)
Users value the customization capabilities of Conga Composer, enhancing report creation and integration with various platforms. (35 mentions)
Users find the learning curve challenging, as it requires significant time and effort to master Conga Composer. (40 mentions)
Users find the steep learning curve of Conga Composer challenging, making it hard to master the tool quickly. (23 mentions)
Users find limited template flexibility frustrating, especially when customizing during initial setup and generating large documents. (19 mentions)
Users find the document creation process time-consuming, especially with large templates and unclear setup instructions. (19 mentions)
Users find the difficulty in troubleshooting and complexity of Conga Composer challenging, especially for casual use. (17 mentions)
Users experience slow performance with Conga Composer, especially when handling large datasets and debugging issues. (17 mentions)
Users find the complex setup of Conga Composer in Salesforce challenging and lacking sufficient training resources. (15 mentions)
Users experience performance issues with Conga Composer, including delays and downtime affecting productivity and usability. (5 mentions)

Top Pros or Advantages of Conga Composer

1. Features
Users appreciate the seamless integration and ease of use of Conga Composer for generating dynamic documents from Salesforce.
See 61 mentions

See Related User Reviews

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you like about Conga Composer?

Conga composer is easy to integrate with Salesforce, it runs automatic updates. Worked on projects which use Conga Composer for digital certificate ge

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Compose with Conga"

What do you like about Conga Composer?

Ease of use for creating dynamic, custom files

2. Time-saving
Users value the time-saving automation of Conga Composer, enhancing productivity and reducing errors in document generation.
See 58 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Better Document Generation process"

What do you like about Conga Composer?

User friendly configuration Quick and less time consuming Makes the document generation process easy for admin as well as end user

DR

Doug R.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent addition to Salesforce"

What do you like about Conga Composer?

Conga Composer is a game-changer for anyone deep in the Salesforce game. It's fantastic for automating all kinds of docs like contracts and reports st

3. Document Management
Users value the high customization and seamless integration of Conga Composer for efficient document management.
See 56 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you like about Conga Composer?

it has been a essential and a very usefull tool for our document generation process within salesforce . it provides a high level of customisation and

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you like about Conga Composer?

Conga composer is easy to integrate with Salesforce, it runs automatic updates. Worked on projects which use Conga Composer for digital certificate ge

4. Ease of Use
Users find Conga Composer to be easy to use, streamlining the management of documents and e-signatures efficiently.
See 55 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Ease of use"

What do you like about Conga Composer?

Conga Composer is an excellent solution that is easy to use. Documentation is on point.

Michael L.
ML

Michael L.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to setup and customize"

What do you like about Conga Composer?

It's a simple tool that does a simple task where Salesforce falls short. It is capable of doing many complex processes if necessary. It saves time cre

5. Salesforce Integration
Users appreciate the easy integration with Salesforce, enhancing document generation and customization capabilities significantly.
See 47 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you like about Conga Composer?

it has been a essential and a very usefull tool for our document generation process within salesforce . it provides a high level of customisation and

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you like about Conga Composer?

Conga composer is easy to integrate with Salesforce, it runs automatic updates. Worked on projects which use Conga Composer for digital certificate ge

6. Integrations
Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document generation and automation.
See 45 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you like about Conga Composer?

it has been a essential and a very usefull tool for our document generation process within salesforce . it provides a high level of customisation and

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you like about Conga Composer?

Conga composer is easy to integrate with Salesforce, it runs automatic updates. Worked on projects which use Conga Composer for digital certificate ge

7. Customization
Users value the customization capabilities of Conga Composer, enhancing report creation and integration with various platforms.
See 35 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you like about Conga Composer?

it has been a essential and a very usefull tool for our document generation process within salesforce . it provides a high level of customisation and

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you like about Conga Composer?

Conga composer is easy to integrate with Salesforce, it runs automatic updates. Worked on projects which use Conga Composer for digital certificate ge

Top Cons or Disadvantages of Conga Composer

1. Learning Curve
Users find the learning curve challenging, as it requires significant time and effort to master Conga Composer.
See 40 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Conga Composer"

What do you dislike about Conga Composer?

Query building and maintenance can sometimes be a little frustrating.

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you dislike about Conga Composer?

There is a bit of learning needed for successful implementation of the tool

2. Steep Learning Curve
Users find the steep learning curve of Conga Composer challenging, making it hard to master the tool quickly.
See 23 mentions

See Related User Reviews

NK

Nadula K.

Enterprise (> 1000 emp.)

5.0/5

"Best document generator for Salesforce"

What do you dislike about Conga Composer?

There is a bit of learning needed for successful implementation of the tool

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very Customizable, Very Complex"

What do you dislike about Conga Composer?

Very complex and hard to pick up as a casual user. Very time consuming to learn and understand fully.

3. Limited Template Flexibility
Users find limited template flexibility frustrating, especially when customizing during initial setup and generating large documents.
See 19 mentions

See Related User Reviews

Pathan Imroz S.
PS

Pathan Imroz S.

Enterprise (> 1000 emp.)

4.5/5

"Conga's Composer: A product for your dynamic Templates."

What do you dislike about Conga Composer?

While integrating with external data sources the Authentication types are very limited. It does not support oAuth at all while most of the external AP

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"composer review for document generation"

What do you dislike about Conga Composer?

Occasionally, large template generation faces issues. Document creation can be time-consuming in such cases.

4. Time-Consuming
Users find the document creation process time-consuming, especially with large templates and unclear setup instructions.
See 19 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"composer review for document generation"

What do you dislike about Conga Composer?

Occasionally, large template generation faces issues. Document creation can be time-consuming in such cases.

AR

Arthur R.

Mid-Market (51-1000 emp.)

3.5/5

"Automating document creation from Salesforce data helped us overcome many difficulties"

What do you dislike about Conga Composer?

The only thing that I find uncomfortable in Conga Composer is how somehow challenging the process of customizing templates could be especially when on

5. Difficulty
Users find the difficulty in troubleshooting and complexity of Conga Composer challenging, especially for casual use.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Conga Composer"

What do you dislike about Conga Composer?

Query building and maintenance can sometimes be a little frustrating.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very Customizable, Very Complex"

What do you dislike about Conga Composer?

Very complex and hard to pick up as a casual user. Very time consuming to learn and understand fully.

6. Slow Performance
Users experience slow performance with Conga Composer, especially when handling large datasets and debugging issues.
See 17 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you dislike about Conga Composer?

it sometimes has downtime which cause unnecessary hassels

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga Composer Review"

What do you dislike about Conga Composer?

If the templates used are complex and if the documents to be processed are huge, we sometimes see a performance degradation.

7. Complex Setup
Users find the complex setup of Conga Composer in Salesforce challenging and lacking sufficient training resources.
See 15 mentions

See Related User Reviews

SH

Stephen H.

Small-Business (50 or fewer emp.)

4.0/5

"Takes time to set up but worth the effort"

What do you dislike about Conga Composer?

Some portions of setup require Salesforce Classic, which can be a pain

Verified User
C

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Save Time and Enhance the Document Generation Process using Conga Composer"

What do you dislike about Conga Composer?

What I dislike is its integration capabilities. We're trying to use Composer APIs, but setting them up and utilizing them is challenging. Plus, there

8. Performance Issues
Users experience performance issues with Conga Composer, including delays and downtime affecting productivity and usability.
See 5 mentions

See Related User Reviews

Anshul s.
AS

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you dislike about Conga Composer?

it sometimes has downtime which cause unnecessary hassels

AR

Arthur R.

Mid-Market (51-1000 emp.)

3.5/5

"Automating document creation from Salesforce data helped us overcome many difficulties"

What do you dislike about Conga Composer?

The only thing that I find uncomfortable in Conga Composer is how somehow challenging the process of customizing templates could be especially when on

Conga Composer Reviews (850)

View 2 Video Reviews
Reviews

Conga Composer Reviews (850)

View 2 Video Reviews
4.4
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AC
Director of special projects
Small-Business (50 or fewer emp.)
"Seamless Integration and Time Savings, but Needs Better Guidance on New Features"
What do you like best about Conga Composer?

It saves me hours when creating proposals and contracts for clients and vendors. The integration is seamless and rarely has issues. I have approximately 8 errors in the last year and all were resolved within an hour. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It is a little unclear on how to use new features or new views of how it would look on the layout. It would be nice if there were con reps that could specifically help help with that. Review collected by and hosted on G2.com.

Kyle B.
KB
Account Executive
Mid-Market (51-1000 emp.)
"Somewhat easy to use but can be glitchy at times"
What do you like best about Conga Composer?

I like the alerts when people open the agreements and being able to set automated reminders if they haven’t signed. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Too many steps/clicks to send an agreement. It needs to be more simple and streamlined especially for high volume smb businesses. Review collected by and hosted on G2.com.

Ankit S.
AS
Implementation Manager
Enterprise (> 1000 emp.)
"Great product for document automation"
What do you like best about Conga Composer?

This product excels at document customization and is straightforward to configure and use. I have also found the customer service to be excellent. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The product's error messages are quite vague, which means you can end up spending hours trying to identify the root cause of a document generation failure. This issue becomes even more challenging when working with large quotes that contain hundreds of products. Review collected by and hosted on G2.com.

JH
Founder
Small-Business (50 or fewer emp.)
"We use conga to make society safer"
What do you like best about Conga Composer?

A lot of the people we support don't want to repeat lots of information on documents, Conga has enabled to produce detailed life plans at the click of a button.

We use Conga every day for hundreds of people. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Needs a bit of technical knowledge to integrate, you cannot plug and play out of the box. Review collected by and hosted on G2.com.

Jenn Clower M.
JM
Office & HR Manager
Small-Business (50 or fewer emp.)
"Love Conga Sign!"
What do you like best about Conga Composer?

Ease of use! Pricing is competative for the products. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

A few outages, once for over a day. But, it was isolated and that has been the one and only issues to date. Review collected by and hosted on G2.com.

Verified User in Wholesale
EW
Mid-Market (51-1000 emp.)
"Ok tool to save time on proposal creation"
What do you like best about Conga Composer?

It saves time by merging relevant fields into pre-made templates for quotes and proposals Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It's a bit technical to set up and too expensive compared to what it can do. Other tools can do what Conga does and more. Review collected by and hosted on G2.com.

Gulam G.
GG
Senior Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Reliable Tool for Automating Document Generation in Salesforce"
What do you like best about Conga Composer?

Conga Composer has saved me a lot of drudgery work in terms of producing documents directly out of Salesforce. Quotes, invoices, contracts, or even special reports, you name it, I can generate beautiful-looking documents in a couple of clicks. Integration is seamless, and I appreciate how you can make nearly any field out of Salesforce get mapped into your templates. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The learning curve is certainly there, particularly if you're attempting to do sophisticated logic or draw in information from multiple related records. The UI looks old-fashioned, and occasionally you'll have to use trial and error in order to get things working just so. Review collected by and hosted on G2.com.

GS
administrator
Mid-Market (51-1000 emp.)
"Easy to use, extend and tonnes of customization"
What do you like best about Conga Composer?

The best thing i liked about is how easy it is to create a solution, customaize it using tonnes of parameters provided out of the box. It is so simple yet so powerful. From template creation to data merge to final delivery the whole process is easy to understand both for end users as well as for admins who are designing these solutions. the UI/UX is great and intuitive.

The customer support has been top notch. they are very responsive and able to understand your problem in first attempt without lot of back and forth.

No matter how big your documents are conga composer is able to handle whatever you throw at it and the latency is superb.

Overall the best solution for document automation and generation in the market without any doubt. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

I really don't see any downsides for conga composer and I am finding hard to fault anything. Probably one thing i could think of is improving data gathering UI through conga queries and have a really nice UI to pull in data from parent-child fields. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga Composer

We're thrilled to hear that you find Conga Composer easy to use and highly customizable! Our goal is to provide a powerful yet user-friendly solution for document automation. We appreciate your feedback on the UI/UX and our customer support. Thank you for your suggestion on improving data gathering UI, we will definitely take that into consideration for future enhancements. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Matthew m.
MM
Head of IT
Mid-Market (51-1000 emp.)
"Salesforce + Conga Composer an excellent pairing."
What do you like best about Conga Composer?

Conga composer has been a great tool with its easy and direct intergration into Salesforce has helped solve a business problem of building PDFs from the data we we generate in Salesforce to create multiply types of documents i.e Quotes, Tender documents Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The support is a bit slow and cumbersom when you just use the standard and not pay for extra permiumium version Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga Composer

It's great to hear that Conga Composer is helping you generate documents from Salesforce workflows and create quotes efficiently. We're happy to be able to provide a solution that benefits your business. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

BK
CRM ITO
Enterprise (> 1000 emp.)
"Conga composer"
What do you like best about Conga Composer?

Creating and adopting templates is straightforward. After a brief training, new administrators can quickly set up templates, and users are able to send emails using Conga Composer without any problems. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Design of Conga composer. Currently

it’s being used from custom button in Salesforce. It could be better to have a similar UI as Salesforce Review collected by and hosted on G2.com.

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