Conga CLM Reviews & Product Details

Conga CLM Product Details

Conga CLM is a robust contract lifecycle management software solution designed to streamline and automate the entire contract management process, from creation to renewal. This comprehensive platform addresses the complexities of contract management, making it an essential tool for businesses aiming to enhance their contract operations. By focusing on efficiency, risk reduction, and improved visibility, Conga CLM empowers organizations to optimize their contract processes effectively. Targeted primarily at legal, procurement, and compliance teams, Conga CLM is suitable for businesses of all sizes that require a systematic approach to managing contracts. The software is particularly beneficial for organizations dealing with a high volume of contracts or those that operate in regulated industries where compliance and risk management are critical. Specific use cases include automating the contract approval process, managing supplier agreements, and ensuring compliance with legal obligations, all of which contribute to a more streamlined workflow. Conga CLM boasts a variety of key features that enhance its functionality and user experience. One of the standout features is its automated workflows, which facilitate various stages of contract management, including creation, negotiation, approval, and renewal. By automating these processes, Conga CLM minimizes manual effort and errors, significantly accelerating the contract lifecycle. Additionally, the software's integration capabilities allow it to seamlessly connect with existing CRM, ERP, and other enterprise systems, ensuring a smooth flow of data and enhancing overall productivity. The incorporation of AI-driven tools further distinguishes Conga CLM in the contract management landscape. These tools are designed to extract critical contract data, manage risks, and provide actionable insights for informed decision-making. By identifying key terms, obligations, and potential risks within contracts, users can navigate complex agreements with greater ease. Furthermore, the centralized repository feature ensures that all contracts and related documents are securely stored and easily searchable, promoting better organization and enhanced security for sensitive information. Conga CLM also supports real-time collaboration among internal teams and external stakeholders during contract review and negotiation, which helps to reduce approval delays and fosters alignment among all parties involved. The self-service capabilities enable teams to generate standard contracts independently, reducing reliance on legal resources for routine tasks. Lastly, the software provides status visibility with real-time updates on contract progress, allowing teams to track and manage contracts effectively while keeping stakeholders informed throughout the process.

Product Website

Seller

Conga

Discussions

Conga CLM Community

Languages Supported

German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Product Description

Conga Contracts is a solution that streamlines the contract creation and management process.

Overview by

Haley Roussell (MBA | Conga: Senior Customer Marketing Manager )

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Conga CLM Integrations

(13)

Verified by Conga CLM

Conga CLM Media

Conga CLM Demo - Conga Contracts: Dashboard

Compact, yet robust end-to-end lifecycle management for legal and procurement departments

Swap full clauses during negotiations with pre-approved alternates.

Conga CLM Demo - Conga Contracts: Clause Library

Store commonly used clauses & alternates to speed up contract negotiations.

Conga CLM Demo - Conga Contracts: Redlining

Automatically track changes & record accepted changes in your system of record.

Conga CLM Demo - Conga Contracts: Contract Request

Leverage existing company metadata to create a new contract profile.

Official Downloads

(3)

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282% of Conga Contract customers saw a ROI with a payback in less than six months. Learn more.

Effective contract lifecycle management (CLM) helps businesses manage contracts more effectively to increase efficiency, streamline sales, and reduce risk.

Learn how you can avoid common contract management pitfalls

G2 reviews are authentic and verified.

Here's how.

MV

Manjunath V.

Asst Delivery Manager

Enterprise (> 1000 emp.)

10/15/2025

"Easy Integration with Salesforce, but Needs More Reliable Support"

4.5/5

What do you like best about Conga CLM?

Conga CLM helped us in Salesforce ecosystem to manage end user contract and agreements. Integrating conga is very easy and fast paced. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

In recent rimes we have seen couple of outages and resulted in business impact. Additionally conga support team need to be very pro active. They need to manage better customer support Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/3/2023

"Best Tool For Creating Contracts"

5/5

What do you like best about Conga CLM?

Conga has ramped up its cadence of releases in the last 18 months, introducing a rich blend of AI, usability, and ecosystem improvements to its Contract Lifecycle Management (CLM) offerings.

1). Embedded generative AI for contract insight and risk control.

2). Smarter collaboration options that meet users where they live in their favorite productivity tools.

3. Broader post-signature governance to monitor obligations, analytics, and audit information. (releasing in july-2025).

Features i loved the most:

Speed – AI Configurator and Copilot reduces first-time setup and daily search time.

2. Risk Control – Redline AI exposes latent exposure prior to signature.

3. Collaboration – Google Docs Review greets users in Workspace; Conga Sign 2.0 reduces approval cycles.

4. Compliance – Obligations management builds a single source of truth for deliverables and audit.

5. Scalability – Bulk import + multilingual AI enabled enterprises to onboard millions of old contracts in a short time. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Conga CLM is greatly valued for its powerful capabilities and integration with Salesforce, but there are a number of areas where users feel there is potential for improvement:

User Experience: The UI can be clumsy and is occasionally hard to use, particularly when switching between pages or searching within a repository of contracts.

Setup Complexity: Initial setup and template configuration are complicated, frequently needing technical support and much time to get up and running.

Support: Responsiveness of customer support can be sluggish, with occasional users complaining of delayed or poor responses when problems are reported.

Training & Learning Curve: Training and template design are particularly difficult for non-technical users, deterring adoption and onboarding. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that Conga CLM has been helpful in maintaining customer relationships and creating a history of records. We appreciate your feedback about the customizable templates and editable fields, and we'll share this with our team for future improvements. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

SJ

Shailesh J.

Project Specialist

Enterprise (> 1000 emp.)

1/10/2025

"Contract LifeCycle Management for Streamlined Contract Process"

5/5

What do you like best about Conga CLM?

Conga CLM offers significant advantages in ease of use, implementation, and integration. It has the best streamlined process for the contract. Conga CLM is also integrated with quoting process of conga as well, we can integrate conga CLM while creating the contracts with microsft word and it can be integrated with different e-signature tools like conga sign, adobe sign, docusign. Conga CLM gives us the better understanding to manage the documents associated with contracts. We can publish it and made it stored in the cloud as well.

Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.

Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.

Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.

Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

While Conga CLM offers many strengths, it does have some downsides. One notable challenge is the complexity of advanced customization. Conga has provided Fixed process and workflows for particular process, We have not much advanced customization on the CLM Part like callbacks and metadata settings.

There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.

Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.

The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM is helping us solve several critical business problems related to contract management. Firstly, it has streamlined the contract creation process, significantly reducing the time spent on drafting, editing, and approving contracts. By automating templates and approval workflows, it ensures that contracts are consistent and accurate, reducing human error and the risk of non-compliance.

Conga CLM reduces the risk for verifying it with the legal team as it has the option for reconcilation the document.

Conga CLM has integrated almost all the e-sign tool which gives the business flexibility while costing the e-sign tool.

Conga CLM is integrated with the conga order management tool which gives us the contracted data and we can order products/services accordingly and step on the deal values. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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It's great to hear how Conga CLM has benefited your business by streamlining the contract creation process and reducing the risk of non-compliance. We're committed to providing solutions that help our customers save time and improve efficiency in their legal workflows. Thank you for sharing your insights! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

RV

Ravibhai V.

Senior Software developer

Enterprise (> 1000 emp.)

1/10/2025

"working with Conga CLM for 4+ yrs I love the product, very easy to configure and work on the product"

5/5

What do you like best about Conga CLM?

It is a user friend product, the documentations are easy to access and having detail step by step process to achieve the functionality which helps in implementing the use cases. The Conga Support is great we get 24/7 support from them and are always ready to help us. We use it in our day to day work. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Everything is great sometimes feature request takes time to reach to customer. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

If we can see that there is a existing functionaily working before but not working now, then we contact out Conga Support and they get on a call with us and help us resolve the issue with root cause and resolution. They also provide valid documentations and Knowledge articles which helps us to avoid similar issues in the future. They also provide 24/7 support. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're delighted to hear that Conga CLM has been instrumental in resolving issues and providing valuable support for your day-to-day work. We appreciate your feedback on feature requests and will work on streamlining the process to better serve our customers. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

AS

Anurag S.

Assistant Consultant

Enterprise (> 1000 emp.)

7/28/2025

"Conga Contract Lifecycle Management"

4.5/5

What do you like best about Conga CLM?

Conga CLM Performance, Feature and interaction with Ecosystem Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

X-Author Integration for Excel which requires VBA knowledge. Review collected by and hosted on G2.com.

DS

Deepak S.

Test Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

1/24/2025

"Conga CLM: Automated and Significant Contract Management tool"

5/5

What do you like best about Conga CLM?

As a consultant Conga CLM is Easy to Use. I am using Conga CLM on daily Basis to manage a contracts. while managing contracts sometimes I need to create a duplicate contract for that purpose Conga Provides Clone Functinality. When I faces any issues I conect with Conga Support Team. They are always available to solve my queries. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

In Some point UI of Conga CLM looking bit complex. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that you find Conga CLM easy to use and that the Clone functionality has been helpful for managing contracts. Our support team is committed to providing timely assistance for any issues you encounter. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

AF

Verified User in Financial Services

Enterprise (> 1000 emp.)

1/16/2025

"Many features and Customizations available/Integration with other systems"

4/5

What do you like best about Conga CLM?

There are many features and customization options in terms of setting up the Agreement object with Conga to generate templates. They are also consistently enhancing and adding features.

Easy to add trmplates and generate many different agreements. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Their support team is not always aware of the features /functionality/limitations which is frustrating when dealing with support on issues.

Conga X-Author (for Word 365) is visually engaging but not easy to find functions/options within the app and often glitches in the middle of working.

Their product documentation needs work - it does not provide extensive overview on correct setup/usage steps. More involvement of Conga team when exploiting new features /enhancements on existing implementations Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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Thank you for sharing your feedback on Conga CLM. We're thrilled to hear that you appreciate the many features and customization options available for setting up agreements. We understand your concerns about the support team's knowledge and the usability issues with Conga X-Author. We will address these issues internally to ensure a smoother experience for our users.

It's great to hear that Conga CLM has helped automate and standardize your agreements, leading to increased efficiency for your legal team. We appreciate your business and are committed to continuously improving our product and support services. If you have any further questions or need assistance, please don't hesitate to reach out and consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

4/23/2024

"Excellent for the limited purpose, with limitations"

3.5/5

What do you like best about Conga CLM?

The ability to track the contract process, start to finish. Likewise, the ability to use Conga Contracts to create templates for contracts including additional language. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Setting up the system, including templates and language can be overly complex and frustrating. Review collected by and hosted on G2.com.

Response from Kristina Tauber of Conga CLM

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We appreciate your positive feedback about the contract tracking and template creation features. We apologize for any frustration you experienced during the setup process. Your input is valuable, and we will use it to enhance the user experience. Please consider joining our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

AK

Ankita K.

PACKAGE CONSULTANT-SALESFORCE

Enterprise (> 1000 emp.)

1/9/2025

"Conga CLM: Simplifying Contract Creation, Execution, and Management"

5/5

What do you like best about Conga CLM?

Streamlined contract management process, robust functionality, and enhanced visibility into contract workflows Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Complex setup and configuration,Steep learning curve, Performance issues when handlinglarge volume or complex contracts. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM automates the creation of contracts by using pre-approved templates, clauses, and terms, which are consistent across all contracts. It provides real-time visibility into the contract lifecycle, allowing users to track the status of each contract, identify overdue approvals, and monitor contract performance. Conga CLM automates and streamlines the approval process by setting up customizable workflows and notifications to ensure that contracts are reviewed and approved quickly by the appropriate stakeholders Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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It's great to hear that Conga CLM is automating the creation of contracts and providing real-time visibility into the contract lifecycle, ultimately streamlining the approval process for you. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

SB

Sumit B.

Developer

Computer & Network Security

Enterprise (> 1000 emp.)

1/22/2025

"Conga clm"

5/5

What do you like best about Conga CLM?

Conga CLM automates many stages of the contract lifecycle, from creation to negotiation, approval, and renewal. This reduces manual effort and speeds up the entire process. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Even though the interface is user-friendly, new users might find the depth of features overwhelming at first. Understanding all functionalities may require a learning curve and additional training. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that you find Conga CLM's automation capabilities helpful in speeding up the contract lifecycle process. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl