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Decisions Reviews & Product Details

Decisions Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Decisions Media

Decisions Demo - Flow Designer
The Decisions flow designer allows creation of graphical models that are able to be executed. Flows can be started by user interaction (forms), on a schedule or based on an api call or event.
Decisions Demo - Data Structure Designer
New data structures can be designed graphically in the data structure designer. These can either be database stored or simple types that are just used in flows.
Decisions Demo - Mapping Editor
Data is mapped in and out of flow steps using the mapping editor.
Decisions Demo - Statement Rules
Statement rules can result in a a simple decision (true/false), trigger an action or return a value. Rules are designed in a step by step editor (without writing code).
Decisions Demo - Form Designer
The form designer is a graphical drag and drop tool that allows creation of forms in a WYSIWYG fashion. Forms can be laid out in a variety of layouts and can take advantage of CSS for styling. Forms can be dynamic with rules for control showing/hiding, custom validation rules, etc.
Decisions Demo - Report Designer
The report writer and page designer allow the creation of end user reports and dashboards that allow data to be viewed and acted on. This designer works on the basis of 'data sources' that enable the designer user to configure data access without writing sql. Reports can report on data that is in...
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Decisions Reviews (39)

Reviews

Decisions Reviews (39)

4.6
39 reviews

Pros & Cons

Generated from real user reviews
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MS
RPA developer
Enterprise (> 1000 emp.)
"Excellent Low Code Tool"
What do you like best about Decisions?

The best about Decisions tool is : it is so easy to use, the build design is more user friendly and it scalable and very easy to build applications even for the people who does not have coding experience. This tool rocks trust me! Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The only thing i dislike about decisions is sometimes there is latency issue while loading projects in 9.6 version but thats is also fixed in newer versions. Review collected by and hosted on G2.com.

Mel C.
MC
Engineering Manager
Enterprise (> 1000 emp.)
"Decisions is a great project!"
What do you like best about Decisions?

The capability of the software to tackle any project is awesome. We've been able to use it in many cases in the company.

Some cases where we could have used traditional developers, we've been able to use our Decisions team to make a great solution. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

I haven't ran into any downside, besides training a new developer in the software, DOES take some time. That could also be affected by which project they will first be working on. I have to say, the training materials offered by Decisions is great though. Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Mid-Market (51-1000 emp.)
"Great for designing flexible and re-usable logic without coding."
What do you like best about Decisions?

Decisions allows our team to develop custom rating formulas that can be updated and changed quickly and easily. This has allowed changes that used to take several months to work through traditional development cycles to be completed in days, even with proper testing and validation. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The platform has very strong rules, data, and logic capabilities. It also offers UI/UX capabilities to completely author small to medium size applications within the platform. These UI capabilities are not as mature as the logic / rules side of the designer, although they are making some significant improvements in this area. Review collected by and hosted on G2.com.

JH
Mid-Market (51-1000 emp.)
"Decisions - A Great Rule Engine Product and More"
What do you like best about Decisions?

Decisions makes development very easy and very visual and thus self-documenting. Decisions offers much more functionality than rules - flows, forms, integrations, etc. that make it possible to completely encompass business logic within, and implement complete working "code" modules without code. Decisions also allows for faster deployment of critical fixes. Because Decisions is a visual designer, it's easier to visualize changes, have confidence in them, and unit test individual components. Also, the export/import functionality allows you to quickly promote individual objects, rather doing a complete "build". During our review of rule engine products, Decisions was the most stable and feature-robust rule engine product that we reviewed. Decisions support has been extremely responsive and pleasurable to work with. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

With Decisions, due to it's graphical nature, you can run the risk of departing from object-oriented code and modular coding principals by creating monolithic and procedural flows. This is not a problem with the product per se; and it is still possible to maintain OO-like architecture in Decisions, but requires some careful planning during design. Also, project with large numbers of objects (we are in the 1000's) tend to cause issues and delays during operational functions, such as repository and import/export when dealing with the project as a whole. (Great strides have been made to improve this functionality since I started working with Decisions in 2015. See note about support in previous answer.) Review collected by and hosted on G2.com.

GA
Enterprise (> 1000 emp.)
"Decisions from a point of view of a developer"
What do you like best about Decisions?

While using form - easy to design, validation efficiency, ability to show hide controls based on conditions, binding controls data via form input or via flow, While using report/page dashboard - easy to create reports, ease of defining table relationship, implementing complex summarized report using matrix view. Rules can be reuseable in multiple flows. We can easily implement hard rules using matrix rule. Customer support is best for resolving issues. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Adding google fonts, defining responsive nature should be more easy. Review collected by and hosted on G2.com.

PM
Enterprise (> 1000 emp.)
"Rapid form/reporting and API integration development."
What do you like best about Decisions?

Form/report and small application dashboards for quick reporting and data views.

How quick we can create API integrations with SQL & SAP enterprise systems.

How easy to adjust folder structures or change naming conventions. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Sometime trying to match data types and following the input/out parameters can be fun.

Each Step/Object documentation could be better or have more details on how to apply or use.

Migrating from different environment sometime the step/object IDs get lost are does not transfer and have to rebuild objects or update missing parameters.

Building relationships can be challenging under the SQL data integrations. This is not an issue for LOCAL DB.

Form designer could be more flexible. Advanced forms designs are painful due to grid definition and vertical/horizontal stacks. Really need to make sure you name each item/object uniquely. Review collected by and hosted on G2.com.

Simone E.
SE
Business Change Manager
Enterprise (> 1000 emp.)
"2nd Decisions Submerse Event"
What do you like best about Decisions?

I like how collaborative and agile the Decisions teams are. Always willing to jump in and work together to meet customers' needs. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

I don't like how difficult it can be at times to engage support teams on an issue. By the time they ask all the questions via email we have already figured it out. I think at times we could use better structure, for example with process coaching, consultants could come better prepared for deep dives and actionable items. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Difficulty made simple"
What do you like best about Decisions?

As a developer, I appreciate all the thought that has gone into making a solution that is easy and with solutions built in to make creating an end product the client enjoys using. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

There is so much the platform can do, but is lacking documentation in so many areas. Coming in new to Decisions, having an abundance of reference material is helpful. I often find that when I do locate material, it's limited in its explanation. Review collected by and hosted on G2.com.

Response from Maria Wilson of Decisions

Thank you for your feedback. We understand the need for extensive documentation and are actively working on expanding and improving our reference materials to provide better support for new users.

Brendan P.
BP
Small-Business (50 or fewer emp.)
"Decisions is incredibly flexible and can set up automation for any process you have."
What do you like best about Decisions?

It is an all-in-one solution limited only by your imagination. They also beleive in it so much that company's internal and customer facing processes (like support) are actually built in decisions as well. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The step library looks like it has proliferated pretty widely so there is some duplication, and the explanation of what happens in each step isn't always clear. This makes the learning curve a bit steeper than it may need to be. Review collected by and hosted on G2.com.

JM
Helpdesk Tech
Small-Business (50 or fewer emp.)
"Great Development Platform"
What do you like best about Decisions?

Ease of getting a project started and simple-to-understand interface. I can get far into a project quickly, debug as I go, and easily integrate with almost anything. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Not much. Most of what I dislike are on their roadmap for future additions/enhancements. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

14 months

Perceived Cost

$$$$$
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Decisions Features
Document Generation
Process Design
Process Repository
Permissions for Sharing
Data Unification
Accessibility
Process Overview
Process Analysis
Real-Time Process Monitoring
Process Routing
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