Epsilon3 Reviews & Product Details - Page 3

Epsilon3 Product Details

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Processes Our interoperable procedure execution system replaces inefficient checklists managed with paper, spreadsheets, docs, and outdated planning tools. Automatically track every step to ensure quality, consistency, and traceability. ✔ Fuel Rapid Iteration & Innovation Built-in version control, conditional workflows, and real-time data synchronization keep stakeholders on the same page. Enable continuous improvement and quick, data-driven decisions to stay far ahead of the competition. ✔ Streamline & Scale Operations Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent delays. Simplify training, reduce costs, and maintain efficiency as your operations expand to meet demand. Epsilon3 is trusted by industry leaders like NASA, Blue Origin, Firefly Aerospace, Sierra Space, Redwire, Shift4, AeroVironment, Commonwealth Fusion Systems, and other commercial and government organizations. The company and platform were built by engineering leaders from SpaceX, NASA, and Google. Learn how: https://www.epsilon3.io/

Product Website

Seller

Epsilon3

Discussions

Epsilon3 Community

Languages Supported

English

Product Description

Software for complex engineering, testing, and operational procedures. At Epsilon3, we modernize space missions and complex engineering and testing by building the industry standard of operational software. We are a team of engineering and design leaders from Northrop, Google, and SpaceX, where we ran operations first-hand to bring American astronauts to the ISS. Current mission tools are neglected in a program lifecycle, creating inefficiency, errors, and added costs over the course of a project. Epsilon3 arms operators with the best possible tools throughout an entire project’s lifecycle, which result in 10X more efficiency and operator-friendliness.

Overview by

Max Mednik

Pricing

Pricing provided by Epsilon3.

BASIC

Starting at $100.00

Per Month

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Epsilon3 Integrations

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Verified by Epsilon3

Epsilon3 Media

Official Downloads

(1)

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Epsilon3 Customer ROI & Quantifiable Value Report

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Gabija S.

Customer Support Representative

Enterprise (> 1000 emp.)

11/9/2024

"With better and modern UI the experience could be better!"

3.5/5

What do you like best about Epsilon3?

Of course, Epsilon3 is a great way to find the procedures' processes, how to run them. Thanks to a great team who uploud and update the information! Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Epsilon, unfortunately, is not very user-friendly - it lacks a more modern look for UI, sometimes it is hard to figure out how to read the listed processes. I would like for the system to be more integrated with Zendesk, as in that steps would be directly described. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks for the feedback! We are working on some design improvements to address this.

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/4/2024

"Not User-Friendly, Difficult to Navigate"

2.5/5

What do you like best about Epsilon3?

If I had to highlight a positive, it would be that after extensive use, I’ve gotten somewhat accustomed to its interface and features. It does offer tools for managing workflows, but the usability makes it challenging to fully benefit from them. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Epsilon3 is not very user-friendly. The interface is hard to navigate, making it difficult to follow workflows and complete tasks efficiently. Even with experience, it’s still not intuitive, and I often find myself wishing for a simpler, more streamlined alternative Review collected by and hosted on G2.com.

What problems is Epsilon3 solving and how is that benefiting you?

Epsilon3 is designed to help manage and document workflows, but its complex interface gets in the way of efficiency. While it does provide the tools needed, the usability issues make it harder to get full value from them. I’d benefit much more from a platform that’s easier to navigate and understand. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks! Can you share more about what flows are difficult to follow or navigate so we can improve those?

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/12/2024

"Epsilon3 Review"

2.5/5

What do you like best about Epsilon3?

Epsilon3 is highly regarded for streamlining complex operations with a user-friendly platform that enables teams to create, manage, and execute operational procedures efficiently. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

While Epsilon3 is a robust and user-friendly platform, some users may find a few limitations or areas for improvement. Sometimes I find it hard to use. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks! Do you have any pain points that make it hard to use?

UD

Verified User in Defense & Space

Mid-Market (51-1000 emp.)

11/12/2024

"Epsilon 3 is already way better than our old system and getting better every week."

4/5

What do you like best about Epsilon3?

Epsilon3 is fast, flexible, easy to use, and constantly getting better. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Every now and then I find a simple feature that hasn't been implemented yet. For example, if I need epoxy to set for at least 15 minutes before moving on to the next step I should be able to subtract the mix time from the end step time and ensure it's been at least 15 minutes. You currently cant add timestamps to formulas. I've already reported the need for this ability to the help desk so it'll probably be implemented in the next month or two. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks! We're working on adding time stuff to formulas soon! You can also use the pause function as well as timers to make the step duration times the way you want.

DM

Dantrel M.

payment support

Mid-Market (51-1000 emp.)

11/19/2024

"On the right Track"

4/5

What do you like best about Epsilon3?

i like the step by step explaination and the pictures that it provides Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

the fact that you have to do a procedure or process. its best as a read only guide instead of haveing to start a procedure and end the procedure. seems to be a waste of time . following the steps are just as good in the menu

there are many times when we are looking for a simple step or process that is missing and do not have the time to go through the whole process Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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I totally hear you! One of the parts of the value here is the tracking of process completions, timing, etc.

KK

Karolina K.

Customer Service Representative

Mid-Market (51-1000 emp.)

11/5/2024

"Great website to follow procedures."

4/5

What do you like best about Epsilon3?

It has clear procedures with steps on what needs to be done.

When you find a guide it has many options of what could be happening, and how to resolve each issue Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

I still have not managed to use the search bar correctly, and still have issues with locating specific procedures.

Some procedures are out of date, like credit requests over 5k which was included in the s4 academy. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks for the feedback! Can you tell me more about what issues you're seeing with the search functionality?

GT

Gabriella T.

Mechanical Engineer I - Electrical Integration

Enterprise (> 1000 emp.)

2/27/2023

"Epsilon3 presents complex procedures clearly with strong visuals to reduce operator error."

4.5/5

What do you like best about Epsilon3?

It is much more user-friendly than our previous MES system, and incorporating files and tables is extremely helpful for viewing data and critical features. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Snippets and duplicating steps/sections can sometimes be inconvenient. It would be great to be able to copy a step to a clipboard and paste in anywhere within a procedure or within another procedure. It would also be great to be able to search procedures by author. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks, Gabriella! Glad to hear it's useful for you! Sorry about the inconvenience with snippets/duplication. We are planning to add that sort of copy/paste/move functionality and improving search, so look out for those changes in the near future.

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

11/25/2024

"Epsilon Review // Shift4"

3.5/5

What do you like best about Epsilon3?

I like that you can clearly select steps, after one step what do you need to do when multiple results can occur.

It is also great that guides/articles can be adjusted, whenever needed for updates. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Interface sometimes can be unclear, it is hard to use. But once you get the hang of it, it is really a good system for guides. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thank you for the kind words! We are working to make it easier to use.

AC

Arijus C.

Knowledge Content Contributor

Mid-Market (51-1000 emp.)

6/10/2024

"Epsilon3 Review"

4.5/5

What do you like best about Epsilon3?

Helpful step by step procedures that help to deal with problems while communicating with clients. I also found that editing procedures is rather intuitive. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The interface and certain procedures can be complicated to follow and not user friendly, especialy if it is your first time using Epsilon3. However I foudn that the help section has a lot of useful information that can assist in utilzing many aspects of Epsilon3. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks, Arijus! Glad to hear you like it. We are working to improve the user interface and make it even easier in the future, especially for new users.

UA

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

11/5/2024

"Game-changing execution - good now, will be great!"

4/5

What do you like best about Epsilon3?

Robust config control, review and traceability.

Excellent data capture when you've set the procedures up correctly.

No photocopying or using clunky PDFs.

Easy sharing around teams without using email or other channels.

Hooks into our captured telemetry data for post-test exploitation.

Great and continually improving UI/UX. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Building procedures can feel clunky.

When procedures are built and manually amended, no option to review and update the source snippets - sometimes important changes get dropped unintentionally. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

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Thanks! We are working on some snippet update improvements in the near future to address what you're talking about.