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Epsilon3 Reviews & Product Details - Page 6

Epsilon3 Product Details

Pricing

Pricing provided by Epsilon3.

BASIC

Starting at $100.00
Per Month

Epsilon3 Integrations

(2)
Verified by Epsilon3

Epsilon3 Media

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Epsilon3 Reviews (258)

Reviews

Epsilon3 Reviews (258)

4.2
258 reviews

Pros & Cons

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Lukas S.
LS
Payments Support Representative
Mid-Market (51-1000 emp.)
"Not the best"
What do you like best about Epsilon3?

It's comfortable for some guides on how to follow processes step by step. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It's really hard to find guides in epsilon, the search engine is just bad. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the troubles with search! We recently released some improvements and a dedicated search page; have you tried that out?

Jurate V.
JV
Customer service
Mid-Market (51-1000 emp.)
"Easy and sufficient"
What do you like best about Epsilon3?

Guidance and fast learning. It helped me improve in my work Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Do not have any complaints as it did provide a lot of assiatnce Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thank you for the kind words!

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"Too difficult to follow."
What do you like best about Epsilon3?

All workflows, checklists, and data are in one place, making it easy to track and manage tasks. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Initial setup and learning the system can take time, especially for teams new to digital workflows. Also some users may find the customization options limited for unique workflows. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the initial learning curve! We are planning some improvements to new user onboarding to address that.

Patricija S.
PS
Customer service rep
Enterprise (> 1000 emp.)
"Amazing experience for specific usage."
What do you like best about Epsilon3?

Wery good app to use for not understanding tasks. Easy access. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Everything I used was amazing, I have no minuses to share. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thank you for the kind words!

Egle L.
EL
Support
Enterprise (> 1000 emp.)
"IT'S alright"
What do you like best about Epsilon3?

You can find information that helps to troubleshoot the issues Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It's sometimes confusing which step is next to do

the information on there is sometimes outdated Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! Have you tried the "Next Step" button in the toolbar at the top?

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Epsilon3: Honest Review"
What do you like best about Epsilon3?

What I like best about Epsilon3 is how easy it is to use. It makes complex tasks and teamwork feel smoother and more organized, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

What I dislike about Epsilon3 is that it can sometimes be slow, especially when dealing with large projects or lots of data. It can be a bit frustrating waiting for things to load. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry to hear about the slowness! Do you mean on edit or run time? We are working on some performance improvements.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Useful program for"
What do you like best about Epsilon3?

The program offers extensive information, with an intuitive interface that integrates numerous workflows, allowing for streamlined, comprehensive review of all procedures at once. From a customer support perspective, the program is widely utilized due to its extensive procedural coverage. Additionally, it is straightforward to implement and integrate, effectively bridging knowledge gaps and enabling seamless, efficient use. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The program seems to be to grey for usage Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! Can you share what issues or problems you're having with usage?

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Honest Opinion on Epsilon3"
What do you like best about Epsilon3?

I like how every procedure can be located in one spot that's the main thing why we use epsilon3 in the first place Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It is not user-friendly facing. A lot of things are hard to navigate and you could only get used to it after some time. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry that things are hard to navigate! What part of that is the most difficult?

Verified User in Aviation & Aerospace
UA
Mid-Market (51-1000 emp.)
"The support is very prompt and committed to helping"
What do you like best about Epsilon3?

The support team is always available when I need them, and make every effort to help if they can. The team seems open to feedback and tries to integrate suggestions for improvement as users have them. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

How the procedures or comments are saved has caused me a few headaches over the course of a year of use. I have lost entire procedures and hours of work because they have either been over written by another user having the procedure open, or the auto save feature not working properly. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback and sorry for the headaches! We are working on making the saving and collaborative editing more robust.

German B.
GB
Customer service representative
Mid-Market (51-1000 emp.)
"Pros and cons of Epsilon3"
What do you like best about Epsilon3?

The segmented information is easily readable and accessible. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Not all procedures are being able to run Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks, German! Can you clarify which procedures you're having trouble running? As long as it's released, you should be able to run it.

Pricing Options

Pricing provided by Epsilon3.

BASIC

Starting at $100.00
Per Month

PRO (Most Popular)

Starting at $200.00
Per Month

ENTERPRISE

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Epsilon3 Features
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Prerequisites
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Mobile Device Support
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