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Epsilon3 Reviews & Product Details - Page 7

Epsilon3 Product Details

Pricing

Pricing provided by Epsilon3.

BASIC

Starting at $100.00
Per Month

Epsilon3 Integrations

(2)
Verified by Epsilon3

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Epsilon3 Reviews (258)

Reviews

Epsilon3 Reviews (258)

4.2
258 reviews

Pros & Cons

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Dziugas A.
DA
Launch Specialist
Small-Business (50 or fewer emp.)
"Amazing!"
What do you like best about Epsilon3?

I like how easy everything is with Epsilon3. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

I have not encountered any problems yet. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the kind words!

Verified User in Defense & Space
AD
Mid-Market (51-1000 emp.)
"Epsilon3 for satellite AIT"
What do you like best about Epsilon3?

Ease of use, intuitive GUI, powerful functionalities for automation of reporting Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The planning module has a lot of unexploited potential, the automation is buggy Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! We are working on a lot of improvements to the Planning module coming this quarter!

Brad C.
BC
Production Manager
Mid-Market (51-1000 emp.)
"Great for tracking standardized work."
What do you like best about Epsilon3?

Ability to have photos along with instructions, step by step. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Have not found any issues yet. A little harder to use on an IPad than the desktop. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback! We are working on some mobile improvements coming soon.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"It might be confusing, yet it gets it's job done and simplifies the learning curve"
What do you like best about Epsilon3?

The idea that it is aways on hand, and you can return to the previous stem of the process to go through it again, if you missed something, incentivising you to learn about other resolutions, thus easying workflow. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Annoying Close this process e-mails which spam my google from time to time. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the email notifications! Some of those can be turned off in your settings.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"An Honest Look at Epsilon 3: Where It Struggles and Shines"
What do you like best about Epsilon3?

I like how compact it is. All of our procedures can be located in the same place. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It is not a very friendly to users as it is hard to navigate between different procedures when you just started using Epsilon3. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry to hear it's hard to navigate! You should be able to switch easily from procedure to procedure.

Viktorija D.
VD
support
Enterprise (> 1000 emp.)
"Easy to find needed information, use it on the daily bases."
What do you like best about Epsilon3?

Has a lot of articles and stores information in understandable and clear way. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Sometimes it takes a long time to log in. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the review! We'd love to speed up login times. We'll look into it.

Verified User in Consulting
UC
"Neutral"
What do you like best about Epsilon3?

Well it can store articles and have different versions of them available also it is easy to request edits Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Limited customization for the articles.. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback! There are many ways you can customize your articles with many block types.

See how Epsilon3 improved
Verified User in Aviation & Aerospace
UA
Mid-Market (51-1000 emp.)
"Great customer support, great product, room for improvement on automation"
What do you like best about Epsilon3?

It is very user friendly for everyone in the organization, and the customer support is excellent Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

the API functionality is a bit lacking but improving Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! Yes, we're working on adding a ton to our APIs every week!

Aivaras K.
AK
Payment Support representative
Mid-Market (51-1000 emp.)
"Easy step by step guides."
What do you like best about Epsilon3?

Convenience for the step-by-step guides. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Every time getting logged out once Okta is turned off. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the logout issues! Is there a way to keep Okta on longer?

Verified User in Consumer Services
IC
Enterprise (> 1000 emp.)
"Could be great with some tweaks"
What do you like best about Epsilon3?

The ease of being able to follow complex company procedures while going step by step Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The Interface seems a tad outdated and could benefit from a facelift. Takes longer than usual to understand the material due to this Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! We have some design improvements coming out soon for the facelift!

Pricing Options

Pricing provided by Epsilon3.

BASIC

Starting at $100.00
Per Month

PRO (Most Popular)

Starting at $200.00
Per Month

ENTERPRISE

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Epsilon3 Features
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