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PaperCut Reviews & Product Details - Page 4

PaperCut Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

PaperCut Integrations

(6)
Verified by PaperCut

PaperCut Media

PaperCut Demo - The PaperCut MF dashboard
PaperCut MF fits in with your print environment, not the other way around. Configure things exactly to your liking, and we’ll make sure the printing part simply happens, every single time.
PaperCut Demo - PaperCut Mobility Print
Mobility Print enables easy local printing from BYO iPads, iPhones, Android, Windows, Chromebook and Mac devices. Your users can even print remotely and outside the network by sending print jobs over the internet.
PaperCut Demo - PaperCut Print Deploy
With Print Deploy, you'll get the right print driver and right print queue to the right person in the right location, every single time. Print Deploy solves the problem of, "How do I get my users printing in the first place?"
PaperCut Demo - PaperCut MF integrations
There are loads of integrations that enhance your PaperCut MF experience. From accounting to legal, payment gateways to faxing, reporting, scanning, shared space integrations - you can setup your print environment just the way you want it.
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PaperCut Reviews (527)

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Reviews

PaperCut Reviews (527)

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4.5
527 reviews

Pros & Cons

Generated from real user reviews
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Fathima J.
FJ
Office Manager
Small-Business (50 or fewer emp.)
"PaperCut is fast and efficient!"
What do you like best about PaperCut?

Its quick to print, printer settings are consistent and you don't have to waste time setting up preferences. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Deleting old users once they have left the organisation. Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

Hello there, and thanks for the great review!

I'm so glad to know that PaperCut is delivering on two of our core promises: speed and consistency. It’s fantastic that you find the printing process to be quick and that printer settings are reliably consistent, saving you a bunch of time.

I also appreciate your honest feedback about managing old user accounts. Depending on your type of PaperCut software (I'm guessing either PaperCut MF or PaperCut Hive) there may be ways to improve this experience for you. I suggest you open a support ticket with my colleagues at https://support.papercut.com/hc/en-us (scroll down to the MESSAGE US button).

Thank you again for your review and for being a PaperCut customer!

Marin V.
MV
IT Manager
Enterprise (> 1000 emp.)
"Very pleased with the deployement of PaperCut in IDOM Madrid"
What do you like best about PaperCut?

The statistics and the way that the platform is very family friendly and very easy to use with out a basic knowleage Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

There is only an upgrade to the company using PaperCut, very pleased Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

Thanks heaps for your review, Marin. So good to hear you're having a great experience. It's interesting you mention PaperCut MF is easy to use - I find many people set it up initially, and then hardly ever go back to the dashboard afterwards because it just works!

CS
Controller
Small-Business (50 or fewer emp.)
"Easy to use software, straight forward interface."
What do you like best about PaperCut?

Papercut makes billing copies to client effortless as logs efficiently. The user interface is easy to use, reports are user friendly, easy to interpret. Customer service is very helpful, and patient, a tremendous help in the initial set-up of the product. the product integrates with pdf report, and the export feature when downloading to excel, makes billing to client a breeze. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

So far i have not experienced a down side to using Papercut, and i have been using the product for six years now. Review collected by and hosted on G2.com.

Douglas T.
DT
IT Manager
Mid-Market (51-1000 emp.)
"Scalable print management software."
What do you like best about PaperCut?

We have been using PaperCut for over a decade and have never had a problem that PaperCut couldn't solve. It is fully scalable and can be used just as well by small businesses with only a few printers as by large enterprises. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I have no complaints about PaperCut. It really makes life easy! Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business (50 or fewer emp.)
"IT Inconsistent"
What do you like best about PaperCut?

Access to accounts

No need to input accounts Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Too many waste of reports

Unable to reset the data

Huge delays in delivering the scans

Consistent failed logins

Web browser based not app

Accounts disappear Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

This is NOT the experience you should be having. I'm thinking you're using PaperCut MF, which is incredibly robust software that should be running smoothly for you in all areas you listed (except for the app comment). Can we connect so we can help identify why this has occurred? I'm convinced we can get a much better experience for you. If you or someone in your team could open a quick ticket with us, and mention this review, I'll keep an eye out and ensure we get things moving super quick for you.

You can either open a chat via the 'MESSAGE US' button on this page, or fill in a form via the link titled ' Create a tech support request' just below that button.

https://support.papercut.com/

Ramy Y.
RY
Senior Lab Teaching Engineer and network TechOps
Mid-Market (51-1000 emp.)
"PaperCut is a software solution designed to manage and control printing, copying, and scanning activities in academic institutions. It helps schools and universities reduce waste, track usage, and allocate costs effectively. With features like user authentication, print quotas, and detailed reporting, PaperCut ensures efficient resource management and promotes environmentally friendly practices."
What do you like best about PaperCut?

Usability. Customer support service. Robust. Good upgrades. Sending useful information and trends. Updated. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I can't recall. Nothing I met yet. Maybe because I didn't use all the features yet. Review collected by and hosted on G2.com.

MW
Infrastructure Officer
Mid-Market (51-1000 emp.)
"Papercut and how it works"
What do you like best about PaperCut?

The setup of the product and the way you can take the database from one site to another. or update the system from one pc to another Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

not knowing what all the function do and how to change.

ie change Admin password from 8 to 6 character or up it to a more secure 20 characters by default Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Extremely useful reporting tool"
What do you like best about PaperCut?

It integrates with your printers and operates seamlessly, and is very reliable. It provides very detailed reports and analysis. It is easy to install and set up. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

The user interface is not as intuitive as it could be. Review collected by and hosted on G2.com.

Gary A.
GA
Director of Technology
Mid-Market (51-1000 emp.)
"PaperCut makes printer management simple"
What do you like best about PaperCut?

PaperCut provides a single point of management for all the printers in my enterprise. It also provides insights into printer issues, and consumable use. Setup and configuration is very easy as well. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

There is nothing I dislike about PaperCut, especially considering I've been dealing with Microsoft's archaic printer management for many years! Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Excellent product"
What do you like best about PaperCut?

I have been using Papercut for years and it is fantastic, I can manage printing and user access in the best way. Recently, I implemented the findMeprint function and I must say it is truly brilliant. I recommend it to everyone who needs to manage their printing processes in the best way. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Nothing, perhaps the only thing is that the cost of purchasing licenses for the various devices could be lower. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

8%

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New Printers
Network
Queues
Print Jobs
Cost
Cut Waste
Autonomous Task Execution
Multi-step Planning
Decision Making
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