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PaperCut Reviews & Product Details - Page 2

PaperCut Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

PaperCut Integrations

(6)
Verified by PaperCut

PaperCut Media

PaperCut Demo - The PaperCut MF dashboard
PaperCut MF fits in with your print environment, not the other way around. Configure things exactly to your liking, and we’ll make sure the printing part simply happens, every single time.
PaperCut Demo - PaperCut Mobility Print
Mobility Print enables easy local printing from BYO iPads, iPhones, Android, Windows, Chromebook and Mac devices. Your users can even print remotely and outside the network by sending print jobs over the internet.
PaperCut Demo - PaperCut Print Deploy
With Print Deploy, you'll get the right print driver and right print queue to the right person in the right location, every single time. Print Deploy solves the problem of, "How do I get my users printing in the first place?"
PaperCut Demo - PaperCut MF integrations
There are loads of integrations that enhance your PaperCut MF experience. From accounting to legal, payment gateways to faxing, reporting, scanning, shared space integrations - you can setup your print environment just the way you want it.
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PaperCut Reviews (527)

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Reviews

PaperCut Reviews (527)

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4.5
527 reviews

Pros & Cons

Generated from real user reviews
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Hudson Yuri T.
HT
Tecnico de Informática
Mid-Market (51-1000 emp.)
"Excellent Print Control"
What do you like best about PaperCut?

Being able to control what an employee printed on a given day, block users' prints on a specific printer, and the control it performs Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

As for the CSV part, I really want to create a BI about it but I still haven't managed to generate a decent CSV. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Works really well in our envirnment"
What do you like best about PaperCut?

The release stations work well in our school, allowing easy 'find me ' print queues to be enabled. Installation was not difficult and it prompts if setup in a virtual environment. There are frequent updates and these are easy to apply. It's good how staff and students can view their balances easily and release any held print jobs. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Not much. You normally need to go through your reseller for support, but I've been able to contact Papercut support when needed. Review collected by and hosted on G2.com.

GH
Reprographics Manager
Enterprise (> 1000 emp.)
"PaperCut"
What do you like best about PaperCut?

Ease of use, user interface is clear to understand . PaperCut has a lot more functions than I have seen on other software. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Possibly better integration with other photocopier manufacturers rather than being installed on top of the printer software. I.e. Konica Minolta has better integration than Canon. Review collected by and hosted on G2.com.

Hudson y.
HY
T.I
Manufacturing
Mid-Market (51-1000 emp.)
"Monitoring of prints"
What do you like best about PaperCut?

The monitoring of prints and the easy-to-learn interface! Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I would like there to be more dashboard options Review collected by and hosted on G2.com.

Verified User in Civil Engineering
EC
Mid-Market (51-1000 emp.)
"Not too promising as manual report on what we want, no AI"
What do you like best about PaperCut?

integrated to our Microsoft AD so we can have SSO and use staff card to release any print jobs in any printers Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

1. lack of report, especially from cost saving, user print out, go green directive

2. IT need to manual download a period of data and manual adjust it to become a management reports for our trend analysis and go green measurement

3. remote site office printer cannot consolidate, direct upload the printed data so we lost track !! Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

Hey there, thank you so much for your review! Appreciate the four stars, but disappointed you're not having a five star experience. My hunch is we may be able to suggest some ideas to help with your situation.

BUT... I do need to know which PaperCut product you're using before I can suggest those ideas. I'm guessing either PaperCut MF or PaperCut Hive.

If you could email me at marketing[@]papercut.com (or update your review with the version if you prefer), I can move ahead from there.

Logan W.
LW
Educational Technology Specialist
Mid-Market (51-1000 emp.)
"Great service"
What do you like best about PaperCut?

Papercut was incredibly easy to set up in our environment. Managing the service is a breeze, and support is great. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Print notifications aren't bundled into the print deploy client, which is inconvenient. Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

Hello and thanks for your thoughts, Logan!

I appreciate your feedback regarding the print notifications. While we don't currently bundle the user client with Print Deploy, we understand that having a unified solution is more convenient. You can set up notifications using the PaperCut User Client, which is a separate small application that can be deployed to your users' desktops. This client provides real-time notifications about print jobs, account balances, and other system messages. You can find more information about this in our knowledge base: https://www.papercut.com/help/manuals/ng-mf/clienttool/user-client/

So to be clear, that would mean installing clients on each user's computer (the Print Deploy client AND the user client).

Thanks again for your review and for hanging out with us!

Danilo D.
DD
Technical Support Analyst
Government Administration
Enterprise (> 1000 emp.)
"Intuitive System with a Smooth Learning Curve"
What do you like best about PaperCut?

The intuitiveness that the system offers, making the learning curve low for new users Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I haven't found anything yet that discredits the use of Papercut. Review collected by and hosted on G2.com.

KL
Director of Technology
Mid-Market (51-1000 emp.)
"Papercut has reduced the number of hands on hours."
What do you like best about PaperCut?

Installation went well and the product works very well. End users are able to walk up to any of the printers in the corporation and print...this has resulted in a huge time savings for our building level technicians who were spending hours adding printers to end users. Now it's just add one printer and the end users are happy. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

I haven't found anything I dislike about papercut at this time. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market (51-1000 emp.)
"The easiest print deployment tool ive ever used."
What do you like best about PaperCut?

Although papercut may be intended for well cutting paper, the most useful feature is its print deployment. I work in a mixed environment of PC, Mac, and ChromeOS. Papercuts "print depoy" has you covered. Updating drivers is a breeze, adding new devices is just as easy. With SSO support authentication is super easy for the end user. If someone has a printer issue, just refresh your printers. From an IT point of view this makes deployment and management super quick and easy. Papercut is worth every penny just for the ease of use for end users. Gone are the days of running from building to building just to get your people printing again. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

While someone of this is just an issue with the OSX handles certain things deployment of print deploy is a bit of hassle to get going through your mdm. If that process could be streamlined I would be happy to up my rating to a ten. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Enterprise (> 1000 emp.)
"Great Product, Great Future Potential"
What do you like best about PaperCut?

Fantastic features, works across all of our sites, and on many different vendors equipment. PaperCut simplifies our user experience and gives us the auditing we need. Its really easy to implement and allows us to focus on our carbon reduction, while allowing people to do their jobs, it has lots of features and we use all of them across a number of different use cases Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Move to the cloud, we think that PaperCut Hive will be just as awesome as Papercut MF, but we really need to get further information and support on the migration. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

8%

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