QuestionPro Reviews & Product Details

Question types are numerous and analyses are plentiful with complex multivariate procedures included. Reports are of many varied types and professional lookong.

Various, easy to use, modules provide comprehensive tools to allow sophisticated survey methodologies. Customer support is also excellent so users are able to take advantage of the powerful software.

I've tried competitive software and I found QuestionPro more user friendly and comprehensive in terms of survey question type offerings. Review collected by and hosted on G2.com.

There is nothing to dislike. After a little learning curve, surveys are easily created and disseminated. There is nothing to significant to improve. QuestionPro works towad regularly improving its offerings and capabilities. It is resting on its accomplishmnets, but improvng over time. It is such a powerful and easy tool to use that there is nothing to dislike. Review collected by and hosted on G2.com.

QuestionPro has proven to be an excellent tool for creating and managing surveys. Its user-friendly interface makes it easy to design questionnaires quickly, even for staff with limited technical knowledge. The wide range of question types and customization options allows us to tailor surveys to meet different needs, from simple feedback forms to detailed research studies.

One of the biggest strengths is its real-time reporting and analytics. The ability to view responses instantly and generate insightful reports helps us make data-driven decisions faster. Additionally, the export options are very convenient for sharing results with management or integrating into other systems.

The tool also supports scalability and flexibility, which is valuable since our teams work across different locations. Whether for employee feedback, customer satisfaction, or training evaluations, QuestionPro consistently delivers reliable results.

Overall, QuestionPro has enhanced our ability to collect, analyze, and act on feedback, making it a powerful and effective solution for our organization. Review collected by and hosted on G2.com.

Enhanced User Guidance for Advanced Features – While QuestionPro is user-friendly for basic surveys, some of the more advanced analytics and customization options can be complex for new users. Adding more in-app tutorials or contextual help could help users leverage the full potential of the tool more efficiently. Review collected by and hosted on G2.com.

What I appreciate most about QuestionPro is its remarkable versatility. It goes beyond being a simple survey tool and serves as a comprehensive research platform. With it, I can create intricate surveys, conduct experiments, manage participant panels, and analyze data—all within a single platform. Its greatest advantage lies in how seamlessly it links feedback to decision-making, allowing me to visualize trends and respond to insights efficiently. Review collected by and hosted on G2.com.

QuestionPro is an all-in-one shop that I really deploy for all of my surveys Review collected by and hosted on G2.com.

The ease of implementing a survey to gather information from our members has been a game-changer. QuestionPro allows us to choose from a variety of question types, which has been essential in helping us adjust and improve the offerings we provide to our members. Review collected by and hosted on G2.com.

I noticed a few issues with the “choice” and “other” options. The system doesn’t allow you to add an open-ended question after selecting them. Review collected by and hosted on G2.com.

We use QuestionPro at CAST to streamline our technical assistance feedback process. Its automation features allow us to quickly collect, organize, and analyze feedback from advocates and legal practitioners across the country to report to our fudners. The ability to customize survey logic and create a tailored database has helped us improve the quality and responsiveness of our survivor-centered support. Review collected by and hosted on G2.com.

While the back-end functionality is strong, the user-facing survey interface could be more visually polished and accessible. We’d love to see improvements in styling and design flexibility—especially to align with CAST’s trauma-informed and inclusive design principles. Review collected by and hosted on G2.com.

We love using QuestionPro because it allows us to capture data in real time from a wide audience, giving us the insights we need when we need them. The platform provides amazing analytical data that helps us better understand our audience and confidently drive our organization toward positive, informed decision-making. Plus, it’s super user-friendly once you get the hang of it, making it easy for our whole team to use. It has truly become an invaluable tool in our work. Their customer support is also top notch! Review collected by and hosted on G2.com.

While QuestionPro offers a wide range of features, it can take some time to learn and navigate them all. We’ve also found that it takes a bit of practice to figure out how to best structure surveys in order to capture the most effective input. Review collected by and hosted on G2.com.

As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex.

Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design.

One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity.

The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter.

For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. Review collected by and hosted on G2.com.

Nothing so far, the software has lived up to everything we hoped for. Review collected by and hosted on G2.com.

QuestionPro is built for research professionals and walks the walk for all the customer-focused talk - they have a great set of features, do a wonderful job of adding new ones and offer stellar personal service.

They're as good as any other platform that has a Q in its name and quite a bit more affordable! Review collected by and hosted on G2.com.

We had some problems when we switched from Qualtrics in moving our data. QPro's integration only sort of works and it's easier to do things manually.

I complained and showed them how ineffective the process is, so I'm hopeful it'll be fixed. To their credit, they are great listeners! Review collected by and hosted on G2.com.

QuestionPro is a useful, well polished (and mature) product. It's very customizable for surveys - each question can be customized to present the user with the most concise options. Branching logic means that irrelevant sections can be skipped for particular users based on responses, making for a more concise user experience and better completion rate. Also, the ability to validate responses for participants by a number of different methods (code/email/etc) is vital to our particular use case. QuestionPro has been vital in rapidly deploying feedback surveys, detailed questionaires, and even voting ballots. Once you know how to work with it, there's a whole host of ways it can be useful. We've only had a couple of times where we've used their customer support, but it's been top notch each time - not only did they fix my issue, but I was left with a clear understanding of how to avoid the issue in the future. Review collected by and hosted on G2.com.

Licensing - they've been very gracious in giving us a discount for nonprofit use, but it does require some additional, cumbersome steps to implement. Review collected by and hosted on G2.com.

I appreciate the ease of use in constructing surveys with QuestionPro. The data analysis features, including charts and tables, are particularly valuable. I also like how the membership list is efficiently uploaded. The support from the QuestionPro staff was incredibly helpful, making the initial setup manageable. Over time, I found it easier to use and very effective in creating surveys and analyzing data. The platform successfully solves the problem of gathering member information to inform our organization's yearly planning goals, and the data it provides is essential. Review collected by and hosted on G2.com.

Once I learned how to use it, I can't think of anything that I dislike. Review collected by and hosted on G2.com.