Submittable Reviews & Product Details

Submittable has excellent customer service. I've experienced it as an administrator, working with a dedicated Submittable staff member to set up our organization's program (an application for a fellowship) and throughout administration of the program. I always received quick, thorough responses via their chat or email customer service. Often, I could find the answers to my questions in their online library of "how-to" articles. This allowed me to use Submittable effectively and confidently.

Their customer service extended to applicants/fellows, meaning that I did not need to answer their questions but, rather, they could contact Submittable and receive a quick, accurate response.

I used Submittable daily to create an application and administer the program, throughout the application selection rounds and with the chosen applicants, who became members of the program. Review collected by and hosted on G2.com.

Submittable reports export only to .csv or Excel files well. They do not export well to PDF in that you cannot modify what information is/is not exported to the PDF. Since applications in Submittable can include personally identifying information or details beyond what you need in the PDF, not being able to modify what is pulled from the platform into the PDF is an issue. Also, the PDF has the Submittable logo at the top, not your organization's, so it cannot be used externally. The ease of integrating Submittable with Adobe Acrobat can therefore be improved. Review collected by and hosted on G2.com.

Submittable makes it easy to collect, manage, and review submissions in one place. Its intuitive interface, customizable forms, and collaborative review features simplify complex workflows and save time for both applicants and administrators. Review collected by and hosted on G2.com.

While the platform is very functional, some advanced customization options require extra effort or support from the Submittable team. Reporting features could be more flexible, and the pricing can become steep for larger programs or growing teams. Review collected by and hosted on G2.com.

The easy sign-up process and intuitive user friendly features. Review collected by and hosted on G2.com.

Not applicable at this time. I am still learning the software. Review collected by and hosted on G2.com.

Bright Funds has been the perfect fit for our company. The platform is easy for employees to engage with, offers countless ways to engage employees through a variety of volunteering and fundraising initiatives and provides great insite into impact and outcomes for our comanywide initiatives. The Bright Funds team is outstanding about answering questions and ensuring we are maximizing product features. Review collected by and hosted on G2.com.

There is nothing we dislike about Bright Funds. It truly meets our needs for our corporate giving initiaitves. Review collected by and hosted on G2.com.

We love how easy it was to set up this platform and integrate with our HRIS. So easy to use! Review collected by and hosted on G2.com.

There's nothing I dislike about the platform or team. Review collected by and hosted on G2.com.

The back end is very intuitive and easy to adjust as needs arise. Help for grantmakers and applicants is responsive and easy to find. Getting projects up and running is easy, and it's easy to adjust for quality Review collected by and hosted on G2.com.

The few things I have complained about have been updated, like not being able to see applications in draft to support applicant orgs better, that was just updated recently. Review collected by and hosted on G2.com.

Easy to keep track of submissions and an excellent customer service team. Super-responsive when we've had issues Review collected by and hosted on G2.com.

The ability to run reports has been a challenge, despite the massive integration of our entire back catalog of stuff Review collected by and hosted on G2.com.

Submittable keeps track of the submissions to Writer Advice's Contests. Their people have been very helpful when I couldn't get things to work. Review collected by and hosted on G2.com.

I've had some trouble setting up new contests without help, since technology isn't my strength, but I've gotten some good help. I miss the newsletter that listed our contests. Review collected by and hosted on G2.com.

Submittable is very user-friendly. The learning curve is very short and most anyone can master the program quickly. Additionally, the team at Submittable is always making improvements and listening to customer feedback. Review collected by and hosted on G2.com.

There are some minor limitations and annoyances. For instance when you open a document in an application then close the document, you are placed back at the top of the application instead of maintaining the spot your were in the application ... it's annoying to have to scroll back down each time. However, this is minor. All and all I love it. Review collected by and hosted on G2.com.

There is a lot of customization available for our Submittable projects which allow us to gather data and ask questions that will lead us to developing better programs for our applicants. It is also easy to navigate as a new user. Review collected by and hosted on G2.com.

There is a need for a more configured CRM and the lack of one really adds time to our workteam as we use a third-party software to coordinate with Submittable to get the information collection we need. Review collected by and hosted on G2.com.