ScalePad Backup Radar Reviews & Product Details

Backup radar integrates with different backup solutions such as Veeam, Azure, AvePoint, ShadowCraft, etc. No matter what backup productions our customers are using, Backup Radar support them.

It gives me a centralized place to monitor and troubleshoot the backup issues. We don't need to spend time on login to every customers' backup portal and check them one by one. It's really easy to use.

It's easy to implement. In most case, you just need to set up an email notification sent to Backup Radar. Backup Radar will be all the rest things for you.

We also receive emails from Backup Radar daily for the backup summary. So we get a full picture of what was going on for backup tasks last night without logging to the Backup Radar portal.

It's also easy for us to generate reports for our customers weekly, monthly, etc. This saves us a lot of administrative effort, so we can focus on more important tasks.

Backup Radar is really helpful. Review collected by and hosted on G2.com.

Not really at the moment. The customer support is good. It can resolve almost all the questions or issues that we raised. Review collected by and hosted on G2.com.

Backup Radar gives us a centralised view of all our client backups, helping to ensure nothing slips through the cracks. The automated ticketing and alerting system reduces manual checks and improves response time when something fails. It's easy to integrate with major backup vendors and works well with our PSA tools, saving time and increasing reliability across the board. Review collected by and hosted on G2.com.

The UI could be a bit more modern and responsive—it sometimes feels dated. Customising reports and alerts can also be a bit unintuitive, especially for new users. We'd also like to see more granular control over ticket generation rules and better documentation in certain areas. Review collected by and hosted on G2.com.

It has greatly helped reduce the chatter in backup notifications across the vendors I use. Review collected by and hosted on G2.com.

Needs integration with my PSA (I'm sure it will come though) Review collected by and hosted on G2.com.

In a perfect work it would really help you with saving time with checking your backups. The portal is easy enough to navigate around. The best thing about Backup Radar is their support Teams and Account Managers, they are all very friendly and helpful. Review collected by and hosted on G2.com.

It requires an awful lot of setup and things have to be very specific to work. Which sounds simple, but being an MSP of over 100 customers, using different backup types, it can be difficult to get to a stage where it is completely reliable. Review collected by and hosted on G2.com.

ScalePad Backup Radar is one platform that I can manage all my customers backup with different type in one big screen and also the integration with our ticketing system (Autotask) is great.

My team and I use it everyday to make sure our customer backup is running.

It's very easy to use as it have a colour code for the success, failure and pending backup Review collected by and hosted on G2.com.

the most thing that ScalePad Backup Radar can consider is the pricing it should have more module Review collected by and hosted on G2.com.

It is very helpful to have all of our backups being monitored in one place. The integration with Connectwise makes the auto ticket creation cut time on admin tasks. Review collected by and hosted on G2.com.

It could be better at how you manage companies backups and the way you add and remove them from the platform. I would like to see more updates and improvements added. Review collected by and hosted on G2.com.

Backup Radar is easy to integrate with various backup solutions such as Azure, Veeam, ShadowCraft, Datto BCDR, AvePoint, and many more.

The key feature is that you can monitor the status of all clients (Success/Warning/Failure) and their current status from one portal.

I review all clients’ backup statuses daily, and whenever we need assistance, the support team is always available. Additionally, the last email received on Backup Radar can be reviewed directly on the Backup Radar portal without accessing the client VM or server.

Implementaion and use is very and stright forward. If any client’s backup fails, an email is sent to the respective email ID, and the failure status is also displayed on the Backup Radar all-client backup status page. Review collected by and hosted on G2.com.

Not at this moment, but the QA and BA teams are continuously working on it. Review collected by and hosted on G2.com.

Able to monitor any backup from any software via integrations or simple email alerts. Great support staff and improvements over the years making things better. I use it daily and love how easy things are to see the status of jobs. Review collected by and hosted on G2.com.

Tags - Since we activate all jobs using templates, and since we can't use 1 template per customer to activate jobs, we have to have multiple customers activated by single templates, this prevents the ability to apply tags that are customer specific.

Backup Radar needs the ability to edit job tags and other info, without forcing the job to be a stand alone job. Review collected by and hosted on G2.com.

We use Backup Radar to avoid having to go to multiple portals. It helps streamline checking our backups and saves us a few minutes a day, which is hours in the long run. We do not use it much, but it has numerous other features. We use Backup Radar every day, and it is easy to just sign in and check the backups. When we first set up Backup Radar, it was incredibly easy to set up, and the customer support was helpful when we had questions. Review collected by and hosted on G2.com.

There is not a thing I dislike about Backup Radar as we do not use it for much, we only use it to view our backups. Review collected by and hosted on G2.com.

The Backup Radar can generally handle and interpret or evaluate many common backup programs. Backups from popular NAS manufacturers (such as QNAP or Synology) are also processed. The reporting, user management, and the overall interface are very intuitive. Tickets can be opened directly in the tenant. SSO via Google or M365 is possible. Email processing and API integration are possible. Review collected by and hosted on G2.com.

Interpretation of backup reports only in English. If you don't work much with standards with your customers, it becomes very laborious to set up the product. Support for Germany is unfortunately always delayed. Review collected by and hosted on G2.com.