Skedda Reviews & Product Details

Some of the things we like the most about Skedda is the modern interface, the possibility to show a map view of our facilities (highly appreciated by both staff and users), and the fantastic customer service! It's literally the best customer service I've ever experienced—if I've had any questions about setup or features available in Skedda, our onboarding manager Patrick has answered my emails within minutes, many times even recording helpful video clips to show something! Review collected by and hosted on G2.com.

I would say we are definitely mostly happy with the product, but of course there are always small things that could be improved. From a UX perspective, we would love for certain aspects of the booking availability (like when bookings are not allowed more than 14 days in advance) to be disabled upfront instead of showing an error message after the user tries to book something that is not allowed—but the Skedda team is also very responsive to feedback and ideas, and passes feature requests on for future consideration, so hopefully things like this will be fixed in the future👍 Review collected by and hosted on G2.com.

Skedda has an easy-to-use interface with robust features. Our implementation was very well supported, and they gave several presentations to my staff showing them how to use the product. We were even able to import data from our previous antiquated room management software! We have been using Skedda for a few years now, and can attest that it's very stable, still extremely easy to use, and flexible - we have recently integrated it with our Dakboard displays utilizing the iCal feed Skedda provides. Review collected by and hosted on G2.com.

We had only a few suggestions for improvement, which were well received by the Skedda team! Review collected by and hosted on G2.com.

Without a doubt, the customer service provided by the Skedda team has been excellent. From the intial conversations with the Account Manager, Emmalia Brock when we were first considering implementing Skedda right through to the onboarding process it has been seamless. Monash is a large organisation and it is not always each to integrate new systems, but even that process was very straightforward and efficient. We have the most amazing onboarding manager, Sam Smith, who has and continues to be incredibly helpful and knowledgeable about the platform and has been super responsive to all of our queries. The platform itself is intuitive and very easy to use, both at the administrator level and for the user. We could not have been happier with how the whole process has evolved. Review collected by and hosted on G2.com.

Nothing to dislike. We have mentioned a couple of improvements that the team may wish to consider into the future, but other than that it has been excellent. Review collected by and hosted on G2.com.

I’d like to recognize and sincerely thank Gem Jefferson, our onboarding specialist at Skedda, who has been an incredible partner throughout our six-month decision-making process. From start to finish, Gem has been the face of Skedda for us—consistently representing the platform with professionalism, expertise, and genuine care.

He has gone above and beyond to answer every question (and there were many!), always responding quickly, thoroughly, and with a positive attitude. His deep knowledge of the platform, paired with his personable and passionate approach, made the entire experience feel seamless and supportive.

Even after we officially signed on with Skedda, Gem continued to exceed expectations. He walked me through the platform’s settings step by step and proactively shared tailored tutorials to help our entire department get up to speed and feel confident using the new system. His dedication didn’t stop at the sale—he’s been a true partner every step of the way.

Gem’s commitment to excellence and his consistent follow-through played a key role in our decision to move forward with Skedda. He truly embodies what customer care should look like, and I can’t thank him enough for the outstanding support he’s provided. Skedda is lucky to have him! Review collected by and hosted on G2.com.

nothing. I wish our university would have allowed the SSO integration feature. But that disappointment lies on our end. Review collected by and hosted on G2.com.

Ease of access to view the floor plans and the link with Teams. The ability to configure the system to have the booker presented with options for room configuration & hospitality - which if booked, automatically issues a notification to Facilities and Catering teams. Any issues found in the roll out stage were quickly addressed. Review collected by and hosted on G2.com.

Nothing I can think of. When we worked with Skedda to develop our system they were able to design a solution that ticked all of of our boxes. Review collected by and hosted on G2.com.

It is an easy, intuitive platform to use Review collected by and hosted on G2.com.

Nothing! It is easy to use, the implementation was straight forward, Sam Smith provided excellent customer service, and so far we have had no issues in using the platform. Review collected by and hosted on G2.com.

What I like best about Skedda is how intuitive and user-friendly the platform is. It makes scheduling and managing spaces effortless. On top of that, their customer service team is exceptionally responsive, knowledgeable, and always goes the extra mile to provide clear and helpful solutions. Review collected by and hosted on G2.com.

Overall good experience, but I noticed the fonts and color shades are not consistent. A more uniform design would make it look much cleaner and more professional. Review collected by and hosted on G2.com.

I have been using Skedda for around 12 months and as time goes by we have integrated Skedda more and more into our daily office planning. Started by trialling it in a single office but now we have mapped all offices, external buildings and vehicles.

The customer support is top notch. You know who to go to and it is so easy to speak to someone for any support needs, updates or tutorials. Couldn't be better.

There have been a number of updates since we first signed up. These have only enhanced Skedda. Often change can be disruptive, but all the changes and updates have been very beneficial. This is probably a testament to how well they keep contact with their customers, supporting and hearing feedback. Review collected by and hosted on G2.com.

At the moment nothing, although as we role Skedda out wider across my workplace, we may encounter things we would like to change/adapt. But I am confident we will be well supported if this happens. Review collected by and hosted on G2.com.

We’ve been working with Skedda as part of a multi-site rollout, and while the platform is good, what really sets them apart is the quality of the support we are receiving. A special shout-out to Emmalia and Sam, who have both done everything to ensure our experience has been smooth, supportive, and collaborative from day one.They've been helpful and responsive throughout our onboarding, guiding us through the setup and always ready to assist. This level of service is exactly what we look for in a partner. Highly recommend Skedda. Review collected by and hosted on G2.com.

We hit a bump during implementation due to timezone limitations and the way visitor tablets were licensed across venues. What could have been a major roadblock was turned into a positive, thanks to professionalism, good management decision and prompt and proactive communication and escalation. Review collected by and hosted on G2.com.

Simple to use. The Skedda information and onboarding team were amazing! It was relatively easy to set up and any challenges were easy to fix with help our onboarding manager Sam. We use it daily for a wide range of spaces through out the school, it's been well received. We love the integration with Google calendar and the ease of use. Review collected by and hosted on G2.com.

Nothing we have found as yet. It's great! Review collected by and hosted on G2.com.