I’ve been using TextExpander for several years, and when it’s working, it’s an absolute productivity booster. I use it daily for everything from standard email replies to inserting product specs and legal language into estimates. The ability to create snippets for commonly used phrases, paragraphs, and even dynamic content (like today’s date or clipboard contents) saves me time and helps ensure consistency across communication. It’s one of those tools that, once you get used to it, you can’t imagine working without.
I especially appreciate how customizable it is. Whether I’m building quick shortcuts for my business emails or more complex snippets that include fill-in fields, optional sections, or dropdowns, it handles it all. The cross-platform syncing through the cloud is great — I use it on both my desktop and laptop without issue (well, mostly without issue — more on that in a second). I also like that you can organize snippets into groups, which helps keep everything tidy, especially when you have a large library like I do. Review collected by and hosted on G2.com.
Now for the con — and unfortunately, it’s a big one. TextExpander crashes. A lot. I’ve lost track of how many times I’ve had to force quit and relaunch the app during a busy workday. Sometimes it just freezes for no reason, or stops expanding snippets until I reboot it. It’s frustrating, especially when I’m in the middle of writing something time-sensitive. I’ve reported the issues, and they seem to come and go with updates, but the stability just hasn’t been what it should be for a paid productivity tool.
Overall, I still recommend TextExpander — but with a caveat. If you’re someone who can deal with occasional crashes in exchange for serious gains in speed and efficiency, it’s worth it. But if stability is non-negotiable for you, you might want to keep looking or cross your fingers for a future version that fixes the flakiness. Review collected by and hosted on G2.com.
We're glad that TextExpander is working so well for you. Thanks for your review, Don! We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.
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