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Tonkean Reviews & Product Details

Tonkean Product Details

Tonkean provides an AI-powered intake and orchestration platform that helps procurement, legal, and other enterprise shared service teams create processes that people actually follow. With Tonkean, you can build processes that are personalized for each requester, and that use AI to automate the intake, triage, and resolution of every request. With a library of preconfigured process templates and a 100% no-code workflow editor, Tonkean is the automation platform of choice for many innovative F500 companies. With full governance controls, enterprises can drive higher compliance while maximizing adoption—all without any change management and no code. Tonkean’s AI agents layer autonomous, collaborative, creative AI with deterministic rules-based automation, delivering best-in-class user experiences, dynamic interoperability with more than 200 prebuilt integrations, and a robust governance framework that aligns processes to policy and keeps humans in control at critical junctures.

Product Website

Seller

Tonkean

Discussions

Tonkean Community

Languages Supported

English

Product Description

Tonkean is the OS for Business Operations, transforming operations teams from facilitators into Makers with an enterprise-grade, no-code process orchestration platform. By abstracting the technical knowledge required to automate, monitor, and manage mission-critical business processes, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Delivering no-code solutions at scale requires a bridge between business and IT to drive business agility while still ensuring compliance and security. With Tonkean, business operations teams can compose their own business logic using reusable building blocks called “Enterprise Components”. These components are pre-approved and controlled by IT, enabling key capabilities like interacting with existing systems, coordinating with people, or leveraging advanced technologies like NLP & OCR. Tonkean allows operations teams to safely create solutions that work on top of their current tools and align with the way people actually like to work. Enterprises like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. With Tonkean, enterprises can expand the pie of who can deliver software, making a world of Makers.

Overview by

Sagi Eliyahu

Tonkean Integrations

(67)

Verified by Tonkean

Adobe Acrobat Sign

Agiloft Contract Management Suite

BoldSign eSignature API

Dropbox Sign (formerly HelloSign)

Dun & Bradstreet Reports

Dynamics

Dynamics 365 Commerce

Jira Service Management

Oracle EBS Financials

Salesforce CRM Connector

SAP

SAP Ariba

SAP Ariba Buying

SAP Ariba Buying and Invoicing

SAP Ariba Catalog

SAP Ariba Category Management

SAP Ariba Central Procurement, private cloud edition

SAP Ariba Contracts

SAP Ariba Source-to-Contract Suite

SAP Ariba Supplier Lifecycle and Performance

SAP Ariba Supplier Risk

SAP Fieldglass

Sensible

ServiceNow Connector

ServiceNow IT Service Management

SimpleLegal, An Onit Product

Sirion CLM

Slack

Tableau

Thomson Reuters Legal Tracker

Vertex AI

Whistic

Workday

Workday CLM, powered by Evisort

Workday Strategic Sourcing

Tonkean Media

Field plain-language requests, guide stakeholders to the right workflows — and even resolve routine requests autonomously.

Capture requests from forms, Slack, Microsoft Teams, email, and custom portals -- and unify everything in a single queue for operations teams.

Tonkean Demo - Guided requester experiences

Dynamic forms, coordinated approvals, and third-party application orchestration -- all fully customizable in Tonkean's no-code workflow editor.

Tonkean's no-code workflow editor allows for orchestration of complex processes with drag-and-drop tools.

200+ integrations to business applications.

Customizable dashboard and queue environments for shared service teams

Tonkean Agentic Orchestration combines rules-based orchestration with autonomous AI to proactively carry out back-office processes while ensuring governance, auditability, and compliance.

A short walkthrough and demo of Tonkean's ProcurementWorks solution for enterprise procurement teams.

A short walkthrough and demo of Tonkean's LegalWorks solution for enterprise legal operations teams.

Tonkean and Beroe partner to bring procurement teams Market Intelligence-Infused Orchestration, unifying curated category and supplier intelligence, organizational policies, and business context across the entire request lifecycle.

An overview of Tonkean's Enterprise Copilot for back-office teams.

Official Downloads

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Sam E.

Associate Director, Legal Operations

Enterprise (> 1000 emp.)

8/16/2024

"Everything is Possible"

5/5

What do you like best about Tonkean?

I don't need to wait for my internal IT team to create or complete a workflow. Once connected, we can configure the tool to fit my processes.

I don't not feel limited with the out-of-the box functionality of our large enterprise software tools since I can augment them with Tonkean.

I have a great relationship with the team I work with at Tonkean. Their deep knowledge of the tool, the tools we integrate with, and the industry in general allows me to trust them and grow my tech knowledge. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

For each connection to enterprise tools I need, I must reintroduce Tonkean to my IT team, explain the use case, and share the security environment. Review collected by and hosted on G2.com.

What problems is Tonkean solving and how is that benefiting you?

Rather than buying an expensive and complicated OCR tool, we created a Tonkean workflow to identify new documents and use Google OCR to read them. This allows us to search on the contents of the documents rather than just the filename. A full text search like this enables me to look for any keyword accross our full population of contracts to have the confidence that nothing is missed. Review collected by and hosted on G2.com.

AS

Abulfaz S.

Enterprise Resources Planning Specialist

Small-Business (50 or fewer emp.)

6/6/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"One of the best"

5/5

What do you like best about Tonkean?

I come across Tonkean recently and in the beginning it was little difficult to understand modules and solutions work, but then I loved it and can say that it reduced a lot of time for our procurement team, a lot of automatizations, easy solutions and mainly low code background for admins. By the way I like support team especially Talia who assist us a lot and never delays with response and solutions! Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

As a normal tools it has sometimes it lags, but thanks to support team it fixes immediately, also as a administrator of such tools can say would be better to have it more user friendly. Review collected by and hosted on G2.com.

OM

Oana Stefania M.

Purchasing Specialist

Mid-Market (51-1000 emp.)

12/5/2024

"Apply and try it"

4.5/5

What do you like best about Tonkean?

The ideas, the details and doing the work so much faster than you normally do by your own. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

It had taken some time until

i get used to it but then it gets so much easier. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Enterprise (> 1000 emp.)

8/25/2024

"10/10 Would Recommend!"

5/5

What do you like best about Tonkean?

Tonkean has been such great support to our team. The automations have created a seamless experience for our internal stakeholders with our day-to-day tasks. Adding a new automation is easy and straight forward as well. The support we receive from the Tonkean team has been nothing short of friendly, and helpful. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

No downsides to Tonkean that we have yet experienced. Review collected by and hosted on G2.com.

IP

Isha P.

Graduate Student Researcher

Small-Business (50 or fewer emp.)

11/13/2024

"User experience"

5/5

What do you like best about Tonkean?

It is trusted by bigger brands, provides super good features. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Nothing as of now. I am using it for a bunch of projects Review collected by and hosted on G2.com.

UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/28/2024

"Solid AI automation"

3.5/5

What do you like best about Tonkean?

Very useful in easily utilising AI automation in porcurement uses. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Takes a little time to get used of it and learning how to use effectivly. Review collected by and hosted on G2.com.

ST

Serhat T.

IT Infrastructure Manager

Automotive

Mid-Market (51-1000 emp.)

6/7/2023

"Great process builder for logistics"

4.5/5

What do you like best about Tonkean?

It works as a single platform you can use to manage a dozen different areas of your work. We've made use of the data connection, status tracking, and apps, as well as the no-code builder Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

1. It slows down a lot and stutters when we're working with larger datasets.

2. It's hard to pick up for new hires, so the onboarding period usually takes longer. The interface even confuses us current users soetimes Review collected by and hosted on G2.com.

What problems is Tonkean solving and how is that benefiting you?

Tonkean helped us transform our inventory and fleet management processes. The floor work used to be done mostly manually with data being entered int an Excel sheet. Ths was a pain to keep in sync and very very prone to human error. But with Tonkean, we were able to design flows for literally all aspects of these areas which helped us automate a lot of things and keep everything udner one roof to save time from having to pass data around different tools. We've even designed apps so our floor personnel can quickly log an submit their records and other documentation.

It's been a treat to have and has definitely saved us a bunch of time from not having to integrate data by hand, and money by minimizing costly errors in inventory/loading Review collected by and hosted on G2.com.

KK

Kristina K.

International Newstrade Manager

Small-Business (50 or fewer emp.)

6/6/2023

"A Perfect Solution"

5/5

What do you like best about Tonkean?

Tonkean's seamless integration, personalized process experiences, and AI-powered automation are the standout features that I love the most. It effortlessly integrates with existing systems, provides tailored solutions for each requestor, and automates routine tasks, freeing up time for valuable work. Tonkean truly enhances efficiency and delivers exceptional results. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Tonkean is an exceptional platform that leaves me with nothing to improve. Its seamless integration, personalized process experiences, and AI-powered automation are flawless. From start to finish, Tonkean delivers outstanding performance and efficiency. I couldn't ask for a better solution. Review collected by and hosted on G2.com.

What problems is Tonkean solving and how is that benefiting you?

Tonkean has been a game-changer in managing my invoices efficiently. With its seamless integration, I can effortlessly connect Tonkean to my existing invoicing systems, eliminating manual data entry and reducing errors. The platform's AI-powered automation streamlines the invoice processing workflow, from intake to resolution, saving me valuable time and ensuring prompt payment. Tonkean's personalized process experiences also allow me to tailor invoice handling based on specific requirements, further enhancing accuracy and efficiency. Thanks to Tonkean, managing my invoices has become a breeze. Review collected by and hosted on G2.com.

BA

badrul a.

Mid-Market (51-1000 emp.)

6/13/2023

"Easy AI automation for business tasks"

4.5/5

What do you like best about Tonkean?

Transforming our business process into an automated process has significantly increased our revenue, as we now produce twice our product volume using the Tonkean AI process. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

I don't see any downsides to Tonkean, except they have dramatically helped us with our business management and process. Review collected by and hosted on G2.com.

AH

azrul h.

Mid-Market (51-1000 emp.)

5/23/2023

"Easy process for the automation"

4.5/5

What do you like best about Tonkean?

Using the no-code builder has been my favorite feature of Tonkean. Optimizing our Outsource business with the automation and customization option has boosted our workflows. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

None. Tonkean has been helpful and delivered a satisfactory result for our business, thus making me have no dislike for the software. Review collected by and hosted on G2.com.