Trainual Reviews & Product Details - Page 4

Trainual Product Details

Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and responsibility in your business — making sure the right knowledge flows to the right people, right when they need it. Trainual allows you to put all your essential business knowledge in one centralized hub — accessible, assignable, and searchable. Tailored for small to medium-sized businesses, who does what (and how) stays clear and consistent as you grow. From onboarding new hires to training current team members and delegating tasks, Trainual ensures everyone knows how to complete their responsibilities with best practices at their fingertips. Trainual offers a range of features designed to streamline processes and boost team performance. Start by creating crystal-clear step-by-step guides and SOPs using intuitive tools, including AI-powered content generation, ensuring tasks are completed accurately every time. Then, onboard and train new hires with role-specific, custom training paths so they can learn at their own pace and hit the ground running, eliminating scattered information. The knowledge base serves as your company’s centralized brain, making it easy for team members to access exactly what they need when they need it. Role assignments and delegation clearly define responsibilities and track progress, ensuring everyone knows what’s expected and how to deliver. Plus, you can monitor training progress to align your team with company standards, fostering uniformity across workflows. And with AI-powered efficiency, Trainual accelerates content creation and searchability, providing precise answers to employee queries while enhancing accessibility and productivity. Last but not least, you'll have the power to improve employee experiences and collaboration by setting new hires up for success with personalized learning paths, clear responsibilities, and a centralized knowledge hub that streamlines teamwork, boosts morale, and fosters a culture of empowerment. Trainual empowers your company to onboard better and faster, standardize processes, and delegate like a pro. It’s the ultimate solution for teams ready to document, streamline, and scale their how-tos — turning business chaos into clarity and making every process easy to find, follow, and execute.

Product Website

Seller

Trainual

Discussions

Trainual Community

Product Description

Train employees, contractors, salespeople, interns, vendors, and customers with one simple system.

Overview by

Jonathan Ronzio

Pricing

Pricing provided by Trainual.

Core

Starting at $249.00

10 users Per Month

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Trainual Integrations

(45)

Verified by Trainual

Trainual Media

Trainual Demo - Stay on top of training in one, easy-to-access spot

The Home page is your snapshot of everything you need to do (and know!) in Trainual. From here, you can view progress at a glance, reference assignments you’ve completed, and jump right into training to-dos. Plus, quickly access training and team insights.

Trainual Demo - One organized spot for all your processes, policies, and people

Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and playbook for every role in your business.

Trainual Demo - Easy step-by-step training with videos, GIFs, and 700+ content integrations

Do you people prefer to watch videos instead of reading an employee manual? Probably. Do people love GIFs? Yup. Trainual makes training easy and fun! Embed videos, GIFs, and images, slides, etc. right into your step-by-step training modules whenever you want to make it easier or more fun to expla...

Trainual Demo - Easily start with 300+ Templates

Get a head start on documentation with our pre-built library Templates. Simply add any template to your account and customize it to fit your unique business. We have templates for HR, Marketing, Sales, specific tools like Slack and Zoom, and so many more.

Trainual Demo - Assign roles and responsibilities to team members and groups

Use the role chart to map out your current (and future) reporting structure by role. Plus, get a snapshot of where employees should — and shouldn’t — spend their time with the Delegation Planner. Who's accountable for what has never been more clear.

Trainual Demo - Keep tabs on training and onboarding with people and subject reports

See snapshots of team-wide and individual training progress, plus the team’s overall completion for each training. Giving you a quick glance at what’s overdue, what’s been e-signed, test results, and more! (Google Docs can’t do that.)

Meet Trainual. The easiest way to train and grow your team - all in one place.

Get to Know Trainual: Explore Key Features and How it Works

Instead of scattered Google Docs, forgotten emails, and tired printed paper manuals that no one reads, make a Trainual. All your processes, policies, and procedures in one place—searchable, teachable, trackable, scalable.

Meet: the Trainual Delegation Planner. Helping you determine where employees should — and shouldn’t — spend their time. So you can build a more engaged and productive team, optimize resource allocation, streamline operations, and more!

Official Downloads

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150+ Topics to Document in Your Business (Checklist)

Interactive Demo

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Sarah A.

Co-Founder ; CEO

Mid-Market (51-1000 emp.)

7/28/2025

"I actually Screamed when i discovered Trainual for the first time"

5/5

What do you like best about Trainual?

- Employees ( specially Gen Z) friendly : they have an app for those who dont own a PC at work

- Multilingual

- you can use it with all levels ( Cleaning crew ) all the way up to the CEO

- you can monitor your employees and see who needs follow up to read their process

- it fun and has cool features Review collected by and hosted on G2.com.

What do you dislike about Trainual?

- the Arabic language AI tool is a bit tricky .. so i go back to chat GPT all the time

- Searching for the topic is tricky ... i really want them to create categories and folders .. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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We may have just screamed reading this review. 😂 So glad Trainual’s hitting the mark for your whole team, from the cleaning crew to the CEO! Appreciate the heads-up on search and Arabic AI, we'll definitely make our product team aware of your feedback. Thanks for being such a great part of the Trainual community.

PC

Paul C.

Agency Owner / Manager

Small-Business (50 or fewer emp.)

5/15/2025

"Trainual has changed the entire trajectory of my business in ways I could not have imagined! 🚀🚀"

5/5

What do you like best about Trainual?

What I have found to be most invaluable is the education I received while attending Trainual University, which taught me about the different ways people learn, process, and retain information. Trainual has made me a better leader!

The support is unmatched, from implementation calls to ongoing training calls. Trainual has UNDERpromised and OVERdelivered, which is quite rare these days!

CONSTANT UPDATES - they do not stop improving and getting better! There are always updates happening, but more importantly, just as they teach in their university, they explain it to you, the user, in the same way, explaining why and how it will help. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

For me, there haven't t been any downsides. TAKE CAUTION, do not get sticker shock and let the price scare you. This is an INVESTMENT that is worth every dime. HOW MUCH DO YOU VALUE YOUR TIME?

One thing that I am grateful for is that the discount for paying annually was to good to pass up. I can honestly say that had I paid monthly I am not sure that I would have continued.

IT IS COMPLETELY UNREALISTIC to think you can build out EFFECTIVE SOP's in 30 days. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Onboarding - It has streamlined the process in ways that we have never seen before. I no longer spend time saying the same thing over, and over, and over, and.....

Re-Training: We operate in a 1099 environment. For individuals who are "checking the box" per se; we are no longer have the same trainings repeatedly. We can simply assign coursework to them that is relevant to the areas they are struggling in.

Company process and procedure - I no longer have to do a three hour "boot camp" once a month, Trainual does it for me! Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Wow—what an incredible review! We’re beyond honored to hear that Trainual has impacted your business (and leadership!) in such a meaningful way. 🚀 Hearing that Trainual University helped shift how you think about training and communication is exactly what we hope for.

Huge thanks for the kind words about our support team and ongoing updates—we’re always working to improve, and it means a lot that you’ve noticed (and appreciated!) the why behind each change.

Also—100% agree: building truly effective SOPs takes time, and your note about the value of investing in your time is spot on. We’re so glad you’re part of the Trainual community and can’t wait to see how your business continues to evolve!

AR

Verified User in Renewables & Environment

Small-Business (50 or fewer emp.)

5/15/2025

"Good! Helping get our SOP's implemented for our team finally after 8 years."

3.5/5

What do you like best about Trainual?

Support team is very helpful. Subject - topic - steps streamlined in a good way. Loom recording was very helpful to begin - 25 free videos before having to upgrade but it was a great trial run and then support told me how to embed and upload videos in a different way. I would say easy to use one you got familiar with the system. We have not gotten to the point of implementing it fully but can't wait to see and direct team members to certain sections for answers/protocols. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Organization/flow can get confusing for me. I know it is set up so you can make different subjects and send those out to whatever member/group that it is applicable for but I wish there was a different way to have it all flow so I can easily see what is applicable to each role. Org chart could be better for smaller based business.. I found a work around with support but sometimes it isn't only 1 person reporting to 1 person, there is some cross over Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Streamlined SOP's for a small company that has been in business for 10 years and now we are looking to open this up and as our business grows and the turnover rate for employees we can make sure we have these documents for onboarding, continuing education and rules and regulations that apply to a locally owned tree business. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Love hearing this, thank you! Helping you finally get those SOPs off the ground after 8 years? That’s the kind of progress we live for! 🙌

We're so glad the Loom trial and our support team gave you a solid head start, and we can't wait for you to fully roll it out and start pointing your team to the right answers, right when they need them.

We hear you on the organization and org chart feedback, especially for small teams with overlapping roles. We're always working to improve usability for all business sizes, and your insights are super helpful. We'll make sure the team hears this feedback. On organization and flow, our customer experience team can totally help provide some additional ideas or strategies to make sure you're viewing things the way that works best for you.

Appreciate you bringing Trainual into your growing business—excited to see what’s next for your team!

PA

Peggy A.

Director of Business Improvement

Mid-Market (51-1000 emp.)

5/14/2025

"Easy to use and great AI customization"

5/5

What do you like best about Trainual?

It is very easy to use and has great AI features! All of the add in's are great- you can start with the basics and give it a tone, or captivating pictures with great ease. The AI is really amazing and you work with it right there while you are creating content. I also really enjoy the mobile app- completing trainings is extremely easy to use while on the go. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Not many. I am sure I have not explored all the options available to me. There were a few things that came up but Trainuel seems to iterate and update based on customer feedback often. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Tracking completions of education required. I don't have to spend time hunting this information down, which is very beneficial.

In general it is a great house for all our training material and getting the same information out to multiple people with the ability to update it and organize it in one platform. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks so much for the awesome review! We’re thrilled to hear you're enjoying the AI features and how easy it is to build engaging content—from tone to visuals—right in the moment. And we love that the mobile app is making training on the go a breeze. 📱

Also, you're spot on—we’re always listening and iterating based on feedback, so we appreciate you noticing that! Thanks for letting Trainual be your go-to hub for keeping training clear, consistent, and trackable.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

7/29/2025

"Gamechanger for Training!"

5/5

What do you like best about Trainual?

I love that I am easily able to get information to all of our employees, translate articles for those who speak English as a second language, and post pictures and videos. It's very easy to create quizzes to test knowledge and I like being able to see who has completed which topic. Adding new users and changing what groups they belong to is very easy as well. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I wish there were more options for editing text inside of content - you can only change the colors for each type of text, like headline and body, not individual words or lines of text in a paragraph. I also would like to see a way to reactivate archived users - we have had a few people leave on good terms and be rehired, and they have to be created all over again. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Hearing how Trainual’s helping you document SOPs and keep everyone informed (even when you’re on vacation!) truly makes us smile. Your suggestions about text editing and reactivating users are super helpful, we’ll share them with our product team. Thank you for taking the time to write such a thoughtful review!

MM

Madi M.

Project Coordinator

Small-Business (50 or fewer emp.)

5/14/2025

"Love this product"

5/5

What do you like best about Trainual?

Trainual has been a super useful tool for me in my role. I physically take notes anytime I learn a new process, but I've always been the person who types them up after the fact, in greater detail, so I can utilize the more organized and legible version the next time I have to do that task. Trainual provides me with one place I can store all those written version, and make them accessible to co-workers and other departments as needed. So first, it's a very functional and helpful product. I also like the ability to customize the formatting and I enjoy the flow chart feature a lot as well. Additionally, recording and embedding screen shares is a feature I utilize often and makes things so much simpler. The AI features I haven't explored as much as I would wish, but I sure do love picking out cover photos and emojis to customize my modules. I've told my boss I love working in Trainual because it's basically my only creative outlet in my role, it almost feels like digital scrapbooking. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I don't have any complaints. I would like to see a walkthrough or guided how to for use of the AI tools however. I haven't felt too comfortable exploring them yet Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

It gives me an answer to every question anyone can ask me regarding how to do something: "Have you reviewed the Trainual module?" which saves everyone time. I don't have to teach someone if I've already compiled a step by step written process that explains exactly how to do something and why it is done that way. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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This review made our day, thank you! We love hearing how Trainual has become your go-to spot for organizing processes and sharing knowledge across the team. Digital scrapbooking? We’ll take that as the highest compliment! 📘✨

It’s awesome that you’re making the most of custom formatting, flowcharts, and screen share embeds—they really bring SOPs to life. And you're not alone on the AI tools—our support team is happy to help make them feel less intimidating and way more approachable. Don't hesitate to reach out to them for tips!

Thanks for being such a thoughtful (and creative!) part of the Trainual community.

TM

Taj M.

HR | Finance | Technology Manager

Small-Business (50 or fewer emp.)

5/13/2025

"Trainual is my FAVORITE tool on the job"

5/5

What do you like best about Trainual?

Empowers any size team to standardize their policies and processes to ensure consistency and makes it simple to organize pretty much ANY information that you need to share and have accessible to your team. My favorite thing I have learned and ALWAYS follow: if I have answered the same question 3 times, it needs a Trainual! Customer Support is TOP NOTCH. We use Trainual every single day. I had no problem at all implementing it into our work life and habits. Just overall the BEST most useful tool out there. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I wish I didn't have to upgrade to get the other features. I spend a lot of money on it already. The upgrade isn't TOO expensive comparatively but it puts it over my budget and that makes me sad. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

We were able to standardize our onboarding process using Trainual and that's been priceless in improving employee experience at the front end. It's been extremely helpful being able to hold employees accountable for keeping current on their assigned training materials and enforcing periodic refreshers. As the administrator for our Google Workspace and shared drives, I am SO thrilled to not have to deal with 14 million versions of the "same" training material and now it is all born in, and lives in, Trainual. ONE place for all the things. So streamlined and simple to manage! Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Hey Taj — your review seriously made our whole team smile!

“If I’ve answered it 3 times, it needs a Trainual” is officially going on a mug. 😄 Love that you’re using Trainual every day and that it’s become the place for all your processes, training, and shared know-how. That kind of consistency and clarity is exactly what we’re here for.

Totally get the budgeting piece too — and we appreciate you being upfront about it. We’re always thinking about how to pack in as much value as possible, so feedback like yours is really helpful as we grow.

Huge thanks for the kind words and the love for our support team. We’re so glad Trainual’s been a game-changer for you — and we’re always here if you need anything!

KC

Kyle C.

Project Coordinator

Small-Business (50 or fewer emp.)

5/13/2025

"Force Home Service and Trainual"

5/5

What do you like best about Trainual?

We've been using Trainual for a couple of years now, and it’s been a total game-changer for how we manage our processes and documentation. It’s super easy to organize everything from SOPs to onboarding guides, and our team always knows exactly where to find what they need.

The platform is clean, intuitive, and keeps everyone on the same page—which has been a huge help as we’ve grown. I’m really looking forward to building even more into Trainual in the years ahead. It’s become a key part of how we run our business. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

In the beginning it was a little more of a strucle to create documentation in other plateforms and impliment into Trainual. All these have been addressed and the ease of use now is much more helpful. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks so much for sharing this, and huge shoutout to the Force Home Service team! We’re thrilled Trainual has become such a core part of how you run the business. 🙌

It’s great to hear how things have evolved—from those early struggles with importing content to now having a smooth, streamlined system that keeps everyone aligned. That growth is exactly what we love to see.

We’re excited to keep building right alongside you. Thanks for being part of the Trainual journey!

YS

Yoismar Alejandra S.

Process Engineer

Mid-Market (51-1000 emp.)

3/25/2025

"Game-changer"

5/5

What do you like best about Trainual?

We've been using Trainual at our hair product manufacturing company, and it's been a game-changer. The platform allows us to create customized training modules that perfectly fit our unique processes, from production techniques to safety protocols. It’s easy to organize all our training materials in one place, making it accessible for every team member across different departments. With Trainual, we can ensure that all employees, whether new or experienced, stay up-to-date with industry standards and internal best practices. It has improved consistency in our operations and saved us significant time when onboarding new staff. We highly recommend Trainual for any company in manufacturing looking to enhance their training process! Review collected by and hosted on G2.com.

What do you dislike about Trainual?

The only thing I haven't liked about Trainual is that I haven't been able to upload videos directly to the app, as I have to use an external drive. Everything else has been perfect. Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Hey Yoismar — this is such an awesome review. Thank you for sharing!

We love hearing how Trainual’s helping streamline training across your production and safety workflows. It’s great to know it’s saving time and keeping your team aligned, no matter the department or experience level.

Also, really appreciate the note about video uploads. Just a heads up — you can upload videos directly into Trainual without using an external drive. We’ve linked a quick resource to help walk you through it!

Thanks again for the kind words — and for making Trainual part of your process! 💜

See how Trainual improved

UB

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

7/28/2025

"Trainual is Very Useful in Professional Spaces"

5/5

What do you like best about Trainual?

I really enjoy that Trainual is easy to navigate; its structure is very organized and straightforward. Whether I'm navigating through modules as a viewer, or creating content to teach others, the tools make it easy to digest and create material in a simple and stress-free way. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training progress changes to incomplete whenever my teammates add a new page or publish additional content to a Trainual that I previously completed. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

As an audio editor that is constantly switching been different podcast shows, my priority is assuring that I know the guidelines and rules for each show so that they meet the correct standards. Not only that, but it's important that everyone on my team knows the nuances of each show. Trainual helps us solve this problem before it even becomes the problem. New hires use Trainual to learn how to edit a show, and if necessary, more experienced editors like me can reference previous Trainuals to get a quick refresh on the practices and protocol. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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We’re so glad Trainual’s making things easier for you and your team! Thanks for calling out the progress reset, we know that can be frustrating and will share it with our product team as we look for ways to make tracking feel more seamless. We're grateful to have you as part of the Trainual community!