11x Reviews & Product Details

I love how customizable the agents are and the onboarding/continued customer service has been as solid as I've ever experienced with any kind of new tech roll out. When weighing the alternative of partnering with a full-blown 24/7 call center, 11x has proven to be a better choice for us. Alice Qu on the deployments team has been extremely helpful related to our onboarding, initial launch, and our continued tweaks to the agents/use cases. Review collected by and hosted on G2.com.

There is a lack of analytics and reporting in the current iteration, however there have been many updates to the platform since we've joined and I'm confident more robust reporting is coming soon. At the agent level we are able to get pretty granular, however we would benefit from more global reporting options spanning across all of the agents. Review collected by and hosted on G2.com.

The 11x team has been incredibly hands-on and responsive, taking feedback seriously and continuously refining the experience. I especially appreciate that they paired us with an account manager who truly understood our industry, which helped us get even more value out of the system. You can tell the whole team is invested in our success. Review collected by and hosted on G2.com.

There are still moments where “Alice” gets a bit too creative with data or statistics, but the pace of improvement and their willingness to listen make 11x a partner we’re excited to keep working with. Review collected by and hosted on G2.com.

11x makes lead sourcing effortless and highly targeted. I like how it filters out irrelevant accounts, removes existing customers, and delivers clean, ICP-matched data. The turnaround time is quick, and it integrates smoothly with our outreach process, saving hours of manual work every week Review collected by and hosted on G2.com.

Occasionally a few contacts might be outdated, but overall the experience is smooth and reliable Review collected by and hosted on G2.com.

We started using Alice from 11x recently and it’s been a solid addition to our workflow. A few weeks after getting set up, Alice helped us book a meeting with a pretty large account, which was a great early win.

The setup was straightforward, and the tool has been easy to work with since then. It’s been helpful in opening doors and keeping outreach moving along. Overall, a good experience so far. Review collected by and hosted on G2.com.

I wish I could get more help on the strategies I should try out. I've been told this feature could be coming :) Review collected by and hosted on G2.com.

11x.ai streamlines SDR workflows by automating repetitive tasks like lead research, email creation, and follow-ups, allowing reps to dedicate more time to valuable, high-impact interactions with prospects. Review collected by and hosted on G2.com.

With a robust and growing feature set, deeper integrations with niche tools would be great. However, 11x.ai’s team is responsive and regularly updates the platform, so we’re confident any shortcomings will be swiftly resolved. Review collected by and hosted on G2.com.

We’re able to call more. We’re able to test multiple messages in the market simultaneously. Review collected by and hosted on G2.com.

UX could still be improved , even UI can be done better Review collected by and hosted on G2.com.

11x.ai has transformed how we approach large scale prospecting. The platform is intuitive and incredibly easy to use, making it simple to adopt and leverage from day one. Its prospecting function stands out, consistently helping us generate high-quality leads via the adaptive AI which learns over time. Over the course of the first few months, we’ve seen the platform’s AI adapt to our unique industry and messaging needs, which has been invaluable in refining our narrative, product positioning, and overall wording.

Implementation was straightforward, with smooth integrations into our existing workflows and minimal setup time. The team at 11x.ai provides excellent customer support, responding quickly and proactively to ensure we get the most out of the platform. We use it regularly, and it’s become a core tool for both lead generation and internal learning. Review collected by and hosted on G2.com.

There’s very little to dislike. While the number of features is strong and continually expanding, we’d love to see even deeper integrations with some niche tools in our stack. That said, the 11x.ai team is highly receptive to feedback and frequently rolls out updates, so we’re confident any gaps will be addressed quickly. One thing to keep in mind is if it works for your specific product and outreach demands, depending on the Go-To-Market approach you might want to consider other tools or an in-house team. But if you want large-scale prospecting without spending your sales team's time, go for it. Review collected by and hosted on G2.com.

Regular product feature updates and improvements. Good CSM team and account support. Easy to use. Review collected by and hosted on G2.com.

Sometimes difficult to get the right messaging tone and takes a few instruction attempts. Review collected by and hosted on G2.com.

Easy to use, easy to deploy, just basic prompting and magic happens. Most importantly the support team is next level, they're an extension of your team and meet weekly. Review collected by and hosted on G2.com.

I don' t dislike anything it's just a new habit. Review collected by and hosted on G2.com.

The platform itself is powerful and intuitive, and when you invest the time to get it right. I’ve also noticed a real improvement in how the team approaches customer success. Review collected by and hosted on G2.com.

The setup took longer than expected, and we ran into a few bumps that slowed us down. Having clear goals, targeting the right audience, and writing good prompts is crucial. Review collected by and hosted on G2.com.