Customer Case Studies Built for the bold. Pega puts transformation in your hands – unified, AI-powered, and future-ready. Featured Customers Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how Virgin Media Ireland crafted one unified agent desktop. Customer Service Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform Government (Clear filters) Submit Filters Search Sort by AlphabeticalMost recent More filters Industry Communications Service Providers (25) Financial Services (49) Government (34) Healthcare (20) Hospitality and Entertainment (2) Insurance (24) Life Sciences (1) Manufacturing (42) Other Industry (2) Technology Services (1) Transportation (4) Solution Cloud (1) Customer Service (6) Platform (30) Robotic Process Automation (1) Global Region Asia Pacific & Japan (1) Europe & Middle East (7) North America (12) Worldwide (3) Clear filters Cancel Apply Learn how AFRL smashed silos – improving data quality and decision-making. Air Force Research Lab improves data quality for empowered decision-making Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Learn how AFRL smashed silos – improving data quality and decision-making. Platform ANAH enables more sustainable housing with Pega. ANAH develops new housing grant application platform, increasing applications processed by 9X Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! ANAH enables more sustainable housing with Pega. Platform See how the agency increased self-service options to reduce queue times. Arbetsförmedlingen delivers largest digital transformation to date Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency increased self-service options to reduce queue times. Platform Helping the Bavarian Government provide rapid financial support in a time of crisis. Bavarian Government: Helping provide rapid financial support in a time of crisis Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Helping the Bavarian Government provide rapid financial support in a time of crisis. Customer Service ATF replaced four legacy systems with one, modern solution – all in record time. Bureau of Alcohol, Tobacco, Firearms and Explosives: Delivering a modern, unified case management system Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! ATF replaced four legacy systems with one, modern solution – all in record time. Platform Learn how CDPH expedited the health licensing process from months to days with automation. California Department of Public Health: Improving customer experience Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Learn how CDPH expedited the health licensing process from months to days with automation. Platform See how the agency went from prototype to solution delivery in four months. Department of Veterans Affairs improves access to care Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency went from prototype to solution delivery in four months. Platform Discover how DICTU was able to reduce lead and development time with automation. DICTU: Bringing automation and standardization to government services Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Discover how DICTU was able to reduce lead and development time with automation. Platform See how the agency is reaching peak performance with Pega Cloud. Energy Safe Victoria migrates to the cloud for greater speed and agility Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency is reaching peak performance with Pega Cloud. Platform See how the FBI moved from manual background checks to seamless automation. FBI modernizes to address firearm legislation and purchase volumes Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the FBI moved from manual background checks to seamless automation. Platform See how the center reduced nine systems down to one. FDA Center for Devices and Radiological Health transforms with Pega Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the center reduced nine systems down to one. Platform Discover how IP Australia transformed multiple legacy systems into one agile application. IP Australia: Transforming operations and customer service Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Discover how IP Australia transformed multiple legacy systems into one agile application. Platform Load More
Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub
Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how Virgin Media Ireland crafted one unified agent desktop. Customer Service
Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform
Learn how AFRL smashed silos – improving data quality and decision-making. Air Force Research Lab improves data quality for empowered decision-making Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Learn how AFRL smashed silos – improving data quality and decision-making. Platform
ANAH enables more sustainable housing with Pega. ANAH develops new housing grant application platform, increasing applications processed by 9X Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! ANAH enables more sustainable housing with Pega. Platform
See how the agency increased self-service options to reduce queue times. Arbetsförmedlingen delivers largest digital transformation to date Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency increased self-service options to reduce queue times. Platform
Helping the Bavarian Government provide rapid financial support in a time of crisis. Bavarian Government: Helping provide rapid financial support in a time of crisis Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Helping the Bavarian Government provide rapid financial support in a time of crisis. Customer Service
ATF replaced four legacy systems with one, modern solution – all in record time. Bureau of Alcohol, Tobacco, Firearms and Explosives: Delivering a modern, unified case management system Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! ATF replaced four legacy systems with one, modern solution – all in record time. Platform
Learn how CDPH expedited the health licensing process from months to days with automation. California Department of Public Health: Improving customer experience Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Learn how CDPH expedited the health licensing process from months to days with automation. Platform
See how the agency went from prototype to solution delivery in four months. Department of Veterans Affairs improves access to care Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency went from prototype to solution delivery in four months. Platform
Discover how DICTU was able to reduce lead and development time with automation. DICTU: Bringing automation and standardization to government services Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Discover how DICTU was able to reduce lead and development time with automation. Platform
See how the agency is reaching peak performance with Pega Cloud. Energy Safe Victoria migrates to the cloud for greater speed and agility Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the agency is reaching peak performance with Pega Cloud. Platform
See how the FBI moved from manual background checks to seamless automation. FBI modernizes to address firearm legislation and purchase volumes Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the FBI moved from manual background checks to seamless automation. Platform
See how the center reduced nine systems down to one. FDA Center for Devices and Radiological Health transforms with Pega Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! See how the center reduced nine systems down to one. Platform
Discover how IP Australia transformed multiple legacy systems into one agile application. IP Australia: Transforming operations and customer service Like Share Share this content Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Discover how IP Australia transformed multiple legacy systems into one agile application. Platform