- Paychex is a payroll and HR management software that allows users to clock in and out of work, manage finances and retirement plans, and access various HR services.
- Users frequently mention the ease of use of Paychex, its robust features including HR services, payroll processing, and financial management tools, and the strong customer service they receive.
- Users reported issues with Paychex's accuracy in recording clock-ins and outs, high cost, occasional glitches, and a lack of real-time customer service which can cause delays when reports are needed.