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Compare Infobip and Vonage Communications APIs 
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At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InfobipVonage Communications APIs
Star Rating
(393)4.2 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in "Ease of Integration" with a score of 9.3, while Vonage Communications APIs lag behind at 8.7. Reviewers mention that Infobip's seamless integration with existing systems significantly reduces setup time and complexity.
- Reviewers mention that Infobip's "API Call Speed" is rated at 9.2, which is notably higher than Vonage's 8.8. Users say this speed enhances real-time communication capabilities, making it a preferred choice for businesses requiring quick response times.
- G2 users highlight Infobip's superior "Communication Varieties" score of 9.3 compared to Vonage's 9.0. Users report that Infobip offers a broader range of communication channels, including SMS, email, and chat, which allows for more versatile customer engagement strategies.
- Users on G2 mention that Infobip's "Quality of Support" is rated at 8.5, while Vonage's is lower at 8.1. Reviewers say that Infobip's support team is responsive and knowledgeable, which is crucial for businesses that rely on timely assistance.
- Reviewers mention that Infobip's "Documentation" score of 9.0 is significantly better than Vonage's 8.4. Users report that comprehensive documentation helps them navigate the platform more effectively, reducing the learning curve for new users.
- Users say that Infobip's "Product Direction" score of 8.4 indicates a strong commitment to innovation, while Vonage's lower score of 7.2 suggests potential stagnation. Reviewers mention that Infobip frequently updates its features based on user feedback, which enhances overall user satisfaction.
Pricing
Entry-Level Pricing
Infobip
No pricing availableVonage Communications APIs
No pricing availableFree Trial
Infobip
No trial information availableVonage Communications APIs
Free Trial is available
Ratings
Meets Requirements
9.1
38
8.7
317
Ease of Use
9.0
39
8.7
321
Ease of Setup
8.8
23
8.7
233
Ease of Admin
8.9
22
8.4
228
Quality of Support
8.5
42
8.1
297
Has the product been a good partner in doing business?
8.6
23
8.4
218
Product Direction (% positive)
8.5
39
7.3
315
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
22
8.7
35
|
Verified
9.2
24
8.8
35
|
Verified
9.3
27
8.9
35
|
Verified
Support
9.1
30
8.2
36
|
Verified
8.7
21
8.0
32
|
Verified
8.6
30
8.3
35
|
Verified
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
API Features
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
7.1
7
Not enough data
8.1
8
Not enough data
8.5
8
Security and Compliance
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.6
7
Platform Basics - Phone Verification
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
8.0
10
Additional Features - Phone Verification
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
8.3
10
Agentic AI - Phone Verification
Not enough data
7.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Vonage Communications APIs are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Vonage Communications APIs is categorized as Phone Verification and Video Platform as a Service (VPaaS)
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Communications APIs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Computer Software
16.9%
Information Technology and Services
10.1%
Telecommunications
8.4%
Marketing and Advertising
5.3%
Financial Services
5.1%
Other
54.2%
Most Helpful Reviews
Infobip
Most Helpful Favorable Review
Verified User in Automotive
Easy to use, technical support with quick response, professional communication.
Most Helpful Critical Review
Verified User in Information Technology and Services
The current UI is quite old-school and not exciting to be used. Conversations Agent licenses are being billed separately at the moment. This billing structure is something that is not ideal as well, given the fact that other providers out there can throw in...
Vonage Communications APIs
Most Helpful Favorable Review
Mike A.
Verified User in Consumer Services
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Most Helpful Critical Review
Verified User in Gambling & Casinos
Someone broke into our account on their servers and not through our own, yet they refuse to refund our balance. We were willing to overlook this if they fixed the issue but they didn't even care. Account managers were nowhere to be found when issue...
Verified User in Automotive
Easy to use, technical support with quick response, professional communication.
Mike A.
Verified User in Consumer Services
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Verified User in Information Technology and Services
The current UI is quite old-school and not exciting to be used. Conversations Agent licenses are being billed separately at the moment. This billing structure is something that is not ideal as well, given the fact that other providers out there can throw in...
Verified User in Gambling & Casinos
Someone broke into our account on their servers and not through our own, yet they refuse to refund our balance. We were willing to overlook this if they fixed the issue but they didn't even care. Account managers were nowhere to be found when issue...
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
How do I set up automatic payments using PayPal or credit card?
1 Comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 Comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks.
However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 Comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing.
We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more
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