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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (43.2% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,208)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWrike
Star Rating
(4,444)4.2 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in ease of use with a score of 8.4, while Wrike trails slightly at 7.9. Reviewers mention that Smartsheet's intuitive interface makes project management straightforward, allowing teams to quickly adapt and start using the software effectively.
- Reviewers mention that both Smartsheet and Wrike have equal scores of 8.5 for meeting requirements, indicating that both products effectively fulfill user needs. However, users on G2 highlight that Smartsheet's robust features for task management, such as its Gantt chart capabilities, provide a more comprehensive project overview.
- Users say that Smartsheet's entry-level price of $9.00 is a consideration for budget-conscious teams, while Wrike offers a free tier. However, reviewers mention that the free version of Wrike may lack some advanced features that are crucial for larger projects, making Smartsheet a more viable option for serious project management.
- G2 users report that Smartsheet shines in task prioritization with a score of 8.5 compared to Wrike's 8.4. Reviewers mention that Smartsheet's ability to create custom views and prioritize tasks effectively helps teams stay organized and focused on critical deliverables.
- Users on G2 highlight that Smartsheet's collaboration features, scoring 8.8, are superior to Wrike's equal score. Reviewers mention that Smartsheet's real-time updates and shared workspaces enhance team communication and project visibility, making it easier to track progress.
- Reviewers mention that while both products have similar scores for quality of support (8.3 for Smartsheet and 8.5 for Wrike), users report that Wrike's support team is more responsive, which can be a deciding factor for teams that require immediate assistance during critical project phases.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Wrike
Free
$0.00
A simple, shared task list for small teams.
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Smartsheet
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.5
17,985
8.5
3,635
Ease of Use
8.4
18,224
7.9
3,672
Ease of Setup
8.3
10,030
7.8
1,576
Ease of Admin
8.5
7,550
8.3
1,271
Quality of Support
8.3
13,926
8.5
2,872
Has the product been a good partner in doing business?
8.6
7,008
8.5
1,216
Product Direction (% positive)
8.6
17,482
8.2
3,471
Features by Category
Tasks
8.7
9943
|
Verified
8.9
1558
|
Verified
8.8
9951
|
Verified
8.8
1579
|
Verified
8.5
9682
|
Verified
8.4
1533
|
Verified
8.4
9355
|
Verified
8.5
1510
|
Verified
8.1
9163
|
Verified
8.1
1438
|
Verified
Feature Not Available
7.7
1297
|
Verified
8.1
9232
|
Verified
8.1
1431
|
Verified
8.0
8699
|
Verified
8.2
1378
|
Verified
Projects
8.6
9176
|
Verified
8.5
1396
|
Verified
8.3
8526
|
Verified
8.2
1296
|
Verified
8.2
8639
|
Verified
8.0
1269
|
Verified
8.0
8556
|
Verified
8.0
1315
|
Verified
8.2
8727
|
Verified
8.2
1348
|
Verified
7.6
7500
|
Verified
7.5
999
|
Verified
8.0
8199
|
Verified
7.6
601
8.1
8757
|
Verified
8.1
1275
|
Verified
7.8
7742
|
Verified
7.7
1064
|
Verified
7.6
7344
|
Verified
7.7
1028
|
Verified
7.6
7166
|
Verified
7.8
1033
|
Verified
Resource Management
7.6
7641
|
Verified
7.8
1072
|
Verified
7.6
7708
|
Verified
7.8
1124
|
Verified
8.1
8340
|
Verified
8.2
1208
|
Verified
Project Monitoring
7.8
7352
|
Verified
7.7
1016
|
Verified
7.7
7461
|
Verified
7.9
1086
|
Verified
8.2
8505
|
Verified
8.3
1328
|
Verified
Generative AI
6.1
2973
6.8
165
6.1
2959
6.2
440
Agentic AI - Project Management
5.5
832
7.5
6
5.8
834
7.3
5
5.7
826
8.3
5
5.7
825
8.3
6
5.6
825
8.3
6
5.6
822
8.6
6
5.8
824
8.3
6
Portfolio Management
7.9
4787
7.6
31
8.5
5492
8.0
32
8.1
4975
7.8
31
7.7
4579
7.3
32
Project Management
8.2
5397
8.1
34
8.3
5474
8.4
33
7.7
4601
7.6
31
Resource Management
7.8
4733
8.2
32
7.8
4801
8.2
31
7.9
4751
7.9
29
Data & Analytics
8.1
4960
7.4
30
8.0
5138
7.4
32
8.2
5054
7.5
30
7.5
4424
7.3
29
Strategy - Project and Portfolio Management
6.7
2029
7.0
25
7.6
2060
7.4
28
7.9
2038
7.6
28
7.6
2036
7.5
27
7.8
2030
7.5
27
7.6
2030
7.4
27
7.2
2012
7.0
27
7.6
2025
7.4
27
7.5
2013
7.3
27
7.8
2018
7.5
28
Setup
8.3
5110
8.3
758
Feature Not Available
8.3
776
8.1
4973
8.0
762
8.5
5344
8.2
835
Management
Feature Not Available
8.3
746
8.1
4606
8.0
625
7.5
4322
7.8
589
Generative AI
6.3
1775
6.3
276
Agentic AI - Workflow Management
5.9
365
Not enough data
6.0
367
Not enough data
5.9
362
Not enough data
5.9
360
Not enough data
5.9
359
Not enough data
5.8
361
Not enough data
6.1
362
Not enough data
Bug Reporting
Not enough data
8.4
147
Not enough data
8.2
142
Not enough data
8.4
150
Bug Monitoring
Not enough data
8.1
140
Not enough data
8.3
141
Not enough data
8.5
142
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
88
Not enough data
8.0
86
Not enough data
8.0
85
Not enough data
7.9
87
Goal Creation
Not enough data
8.1
87
Not enough data
8.0
87
Not enough data
7.1
80
Not enough data
8.3
84
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.9
169
Not enough data
8.7
170
Not enough data
8.5
167
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
8.5
167
Not enough data
8.5
168
Not enough data
8.6
166
Planning
Not enough data
8.6
166
Not enough data
8.1
168
Not enough data
8.0
167
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1033
8.2
347
8.7
1222
8.4
382
8.5
1163
8.3
371
8.0
1001
7.4
274
8.6
1162
8.5
350
8.7
1188
8.3
378
Content Planning
8.6
1181
8.4
381
8.9
1232
8.9
393
8.6
1113
Feature Not Available
Marketing Campaign Performance
8.0
879
7.4
259
8.5
1030
8.2
314
Agentic AI - Marketing Calendar
5.2
40
Not enough data
5.4
42
Not enough data
5.2
42
Not enough data
5.1
42
Not enough data
Other Features
7.9
983
7.7
308
8.3
1011
7.7
300
Task Creation
8.7
7247
8.8
1258
8.8
7328
8.8
1273
8.3
6861
8.3
1187
7.8
6053
7.8
1042
Task Management
8.5
7006
8.4
1222
8.5
6916
8.5
1229
8.1
6575
8.1
1148
8.2
6404
8.2
1112
Generative AI
6.2
2358
6.1
402
6.3
2359
6.2
402
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.5
24
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
4206
8.5
839
8.3
4161
8.3
842
8.1
3893
8.0
735
Administration
8.2
4060
8.3
783
8.1
3843
8.2
725
8.9
4059
8.9
804
Project management
8.7
4126
8.6
862
8.2
3854
8.3
805
8.6
4137
8.6
840
8.3
3985
8.3
804
8.4
3906
8.4
800
8.0
3583
8.0
667
8.3
4024
8.4
840
Workload
8.0
3654
8.2
718
8.3
3896
8.5
811
8.0
3700
8.2
758
7.9
3513
8.0
693
Communication & Collaboration
8.1
3683
8.3
782
8.3
3879
8.2
781
8.8
4074
8.8
833
Cost Management
7.7
3390
7.7
538
7.8
3383
7.8
570
7.5
3194
7.4
507
Integration
7.4
3236
7.5
509
7.4
3286
7.5
507
7.4
3317
7.4
498
Generative AI
6.5
1617
6.3
232
6.6
1622
7.1
97
Agentic AI - Work Management
5.8
327
Not enough data
6.0
326
Not enough data
5.8
326
Not enough data
5.8
325
Not enough data
Communication
7.2
5619
Feature Not Available
7.6
6001
8.5
1025
7.5
5757
7.8
825
7.7
5783
Feature Not Available
Feature Not Available
Feature Not Available
Content & Documents
8.4
7136
8.5
1062
8.4
7080
8.6
1055
8.0
6825
8.0
1051
7.8
6050
8.0
892
Controls
8.0
6424
8.2
981
7.6
5443
8.1
892
8.2
6756
8.4
976
Feature Not Available
8.0
938
7.9
6039
7.9
797
Project Management
8.8
7377
8.9
1127
8.7
7250
8.6
1089
8.6
7116
8.6
1073
7.9
6104
8.1
882
Remote Collaboration
8.4
6513
8.5
979
8.5
6694
8.6
1006
8.4
6587
8.6
977
Feature Not Available
Feature Not Available
Generative AI
6.3
2228
6.9
127
6.3
2232
6.1
317
Agentic AI - Project Collaboration
5.7
383
6.8
10
5.6
383
6.3
8
Customization
Not enough data
8.6
112
Not enough data
8.4
103
Not enough data
8.8
106
Not enough data
7.9
110
Additional Functionality
Not enough data
8.5
91
Not enough data
Feature Not Available
Not enough data
8.6
111
Not enough data
Feature Not Available
Not enough data
7.7
85
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
49
Not enough data
7.4
47
Not enough data
7.5
47
Not enough data
8.3
45
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.2
496
Not enough data
8.7
585
Not enough data
8.0
402
Client Invoicing
Not enough data
7.2
314
Not enough data
Feature Not Available
Not enough data
7.5
324
Mobile Time Tracking
Not enough data
8.2
457
Administration
Not enough data
7.9
377
Not enough data
8.4
515
Not enough data
8.5
510
Not enough data
7.8
353
Not enough data
8.6
509
Platform
Not enough data
8.2
497
Not enough data
7.7
374
Not enough data
7.7
343
Not enough data
8.5
524
Not enough data
7.8
421
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and Wrike are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.6%
Marketing and Advertising
19.5%
Computer Software
7.5%
Information Technology and Services
7.4%
Higher Education
4.2%
Financial Services
3.7%
Other
57.7%
Most Helpful Reviews
Smartsheet
Most Helpful Favorable Review
Ram C.
Verified User in Information Technology and Services
Smartsheet is a cloud-based platform that combines the functionality of project management and collaboration software with the ease of use of spreadsheets. Regardless of the size of the project or portfolio, Smartsheet may be used to plan, monitor, carry...
Most Helpful Critical Review
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Wrike
Most Helpful Favorable Review
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Most Helpful Critical Review
Verified User in Information Technology and Services
Vendor product support is surprisingly harsh and rude. I have dealt with 3 different reps and their attitude and response has been - sorry this is how its is, so take it or leave it. One, their contracts are one-sided and locked in. So if you are looking to...
Ram C.
Verified User in Information Technology and Services
Smartsheet is a cloud-based platform that combines the functionality of project management and collaboration software with the ease of use of spreadsheets. Regardless of the size of the project or portfolio, Smartsheet may be used to plan, monitor, carry...
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Verified User in Information Technology and Services
Vendor product support is surprisingly harsh and rude. I have dealt with 3 different reps and their attitude and response has been - sorry this is how its is, so take it or leave it. One, their contracts are one-sided and locked in. So if you are looking to...
Alternatives
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
What is wrike used for?
14 Comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
Is there User manual ?
2 Comments
JC
Hello, I mention that Wrike is a tool for workflows and processes where the management by the administrator is important in order to carry out and manage the...Read more
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