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Compare Slack and Webex Suite 
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At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (50.7% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(36,590)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,484)4.2 out of 5
Market Segments
Enterprise (50.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in its Live Chat feature, scoring 9.4, which reviewers mention provides quick and efficient communication. In contrast, Webex Suite, while still strong at 9.0, does not match the immediacy and user-friendliness that Slack offers.
- Reviewers mention that Slack's File Sharing capabilities are top-notch, with a score of 9.1, allowing seamless collaboration. Webex Suite, scoring 8.6, is noted to have a more cumbersome file-sharing process, which can slow down workflow.
- Users on G2 highlight Slack's superior Integrations score of 9.0, which allows for a wide range of third-party applications to be connected easily. Webex Suite, with a score of 8.7, offers integrations but lacks the extensive options that Slack provides, limiting flexibility.
- Reviewers mention that Slack's Ease of Use score of 9.1 makes it a favorite among small businesses, as it is intuitive and user-friendly. Webex Suite, scoring 8.7, is perceived as slightly more complex, which can be a barrier for new users.
- Users say that Slack's Mobile Application is highly rated at 9.1, providing a robust experience on-the-go. In comparison, Webex Suite's mobile app, scoring 8.7, is seen as less responsive and sometimes challenging to navigate.
- G2 users report that Slack's One-Click Join feature, scoring 9.2, simplifies the process of joining meetings, making it a standout feature. Webex Suite, with a score of 8.8, offers a similar feature but is noted to have occasional connectivity issues that can frustrate users.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
30,169
8.9
14,588
Ease of Use
9.1
30,932
8.7
14,639
Ease of Setup
9.1
7,390
8.4
2,858
Ease of Admin
8.8
4,865
8.5
2,581
Quality of Support
8.8
20,828
8.5
11,662
Has the product been a good partner in doing business?
9.0
4,347
8.7
2,475
Product Direction (% positive)
8.7
29,482
7.8
14,051
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
728
Not enough data
8.6
717
Not enough data
8.6
715
Not enough data
8.7
713
Not enough data
8.1
709
Not enough data
8.5
704
Not enough data
8.5
699
Not enough data
8.4
693
Not enough data
Projects
8.6
688
Not enough data
8.2
675
Not enough data
7.6
668
Not enough data
8.1
681
Not enough data
8.2
668
Not enough data
7.7
655
Not enough data
8.3
661
Not enough data
8.1
655
Not enough data
7.9
645
Not enough data
8.0
643
Not enough data
8.0
640
Not enough data
Resource Management
8.2
636
Not enough data
8.2
636
Not enough data
8.4
638
Not enough data
Project Monitoring
8.2
626
Not enough data
8.1
628
Not enough data
8.2
627
Not enough data
Generative AI
7.5
543
Not enough data
7.5
543
Not enough data
Agentic AI - Project Management
7.2
232
Not enough data
7.3
232
Not enough data
7.5
229
Not enough data
7.2
231
Not enough data
7.2
232
Not enough data
7.2
230
Not enough data
7.1
230
Not enough data
Content Sharing
Not enough data
9.1
970
Not enough data
9.0
951
Not enough data
8.9
931
Collaboration
Not enough data
8.8
888
Not enough data
9.0
967
Not enough data
9.0
960
Not enough data
8.8
866
Not enough data
9.2
989
Functionality
Not enough data
8.8
871
Not enough data
9.0
968
Not enough data
8.9
873
Agentic AI - Virtual Classroom
Not enough data
8.3
13
Business Instant Messaging
9.1
13332
8.6
922
9.0
13823
8.8
1026
8.6
13209
8.5
941
Business Instant Messaging
8.4
9701
8.9
990
8.1
9072
8.9
931
Business Instant Messaging
9.1
13131
8.7
883
9.2
12794
8.8
944
9.0
11245
8.7
849
Generative AI - Business Instant Messaging
7.4
1144
8.2
38
AI - Business Instant Messaging
7.4
1142
8.2
39
7.9
1136
8.2
39
7.3
1133
8.1
38
7.3
1135
7.8
39
Agentic AI - Business Instant Messaging
7.5
553
7.6
21
7.5
550
7.6
20
Visual Tools
Not enough data
8.6
54
Not enough data
8.8
51
Not enough data
8.4
52
Not enough data
8.5
53
Office Customization
Not enough data
9.0
52
Not enough data
8.8
51
Not enough data
8.7
49
Guest Tools
Not enough data
8.6
48
Not enough data
8.7
48
Not enough data
8.8
45
Collaboration Tools
Not enough data
8.6
51
Not enough data
9.0
52
Not enough data
9.1
52
Not enough data
9.1
50
Agentic AI - Virtual Workspaces
Not enough data
8.2
17
Not enough data
8.0
17
Design Tools
Not enough data
8.9
350
Not enough data
8.8
349
Not enough data
8.6
305
Not enough data
8.7
312
Not enough data
8.8
328
Communication Tools
Not enough data
8.9
329
Not enough data
9.0
351
Integrations
Not enough data
8.8
281
Not enough data
9.0
349
Software Offering
Not enough data
8.8
346
Not enough data
9.2
383
Not enough data
9.1
368
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
12
Not enough data
7.9
12
Not enough data
8.2
12
Setup
9.1
534
Not enough data
8.9
531
Not enough data
8.7
520
Not enough data
9.0
530
Not enough data
Management
8.9
526
Not enough data
8.7
514
Not enough data
8.9
518
Not enough data
Generative AI
7.6
455
Not enough data
Agentic AI - Workflow Management
7.4
177
Not enough data
7.7
174
Not enough data
7.9
178
Not enough data
7.7
177
Not enough data
7.6
176
Not enough data
7.6
176
Not enough data
7.7
176
Not enough data
Presenter Tools
Not enough data
8.9
4876
Not enough data
8.5
4233
|
Verified
Not enough data
8.8
4587
|
Verified
Not enough data
8.9
5100
|
Verified
Conferencing Options
Not enough data
9.0
5241
|
Verified
Not enough data
9.0
5468
|
Verified
Not enough data
9.0
5382
|
Verified
Application Tools
Not enough data
8.8
4326
|
Verified
Not enough data
8.8
4883
|
Verified
Not enough data
8.7
4853
Agentic AI - Screen Sharing
Not enough data
7.6
29
Account Options
9.1
225
Not enough data
8.2
221
Not enough data
8.5
219
Not enough data
8.6
221
Not enough data
8.9
224
Not enough data
8.7
222
Not enough data
Q&A Tools
9.0
223
Not enough data
9.0
221
Not enough data
9.0
225
Not enough data
8.6
218
Not enough data
9.0
220
Not enough data
8.7
217
Not enough data
8.4
215
Not enough data
8.8
216
Not enough data
8.4
214
Not enough data
Knowledge Pages
8.3
256
Not enough data
8.1
261
Not enough data
7.9
251
Not enough data
7.9
251
Not enough data
7.8
249
Not enough data
8.2
248
Not enough data
Knowledge Dissemination
8.1
245
Not enough data
8.6
245
Not enough data
8.9
245
Not enough data
8.8
248
Not enough data
8.2
247
Not enough data
8.1
241
Not enough data
8.6
246
Not enough data
8.5
241
Not enough data
8.5
239
Not enough data
Agentic AI - Knowledge Base
7.6
129
Not enough data
7.6
129
Not enough data
7.5
127
Not enough data
Login Options
9.0
635
Not enough data
8.4
622
Not enough data
Productivity
7.9
609
Not enough data
8.2
617
Not enough data
8.5
619
Not enough data
7.8
600
Not enough data
7.8
597
Not enough data
Customization
8.5
608
Not enough data
9.0
616
Not enough data
8.6
605
Not enough data
Agentic AI - Unified Workspaces
7.2
307
Not enough data
7.4
307
Not enough data
Collaboration
Not enough data
9.1
27
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.8
27
Hardware
Not enough data
8.7
27
Not enough data
8.5
27
Security
Not enough data
9.1
27
Not enough data
8.7
27
Agentic AI - Visual Collaboration Platforms
Not enough data
6.1
9
Not enough data
6.5
9
Compatibility
8.9
65
Not enough data
9.0
66
Not enough data
8.7
62
Not enough data
Agentic AI - Enterprise Search Software
8.0
33
Not enough data
7.9
32
Not enough data
8.8
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
31
Not enough data
Search Queries
8.6
65
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.9
63
Not enough data
8.8
61
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
62
Not enough data
8.8
61
Not enough data
8.9
64
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.8
976
Not enough data
8.7
964
Not enough data
8.4
945
Not enough data
Administration
8.7
958
Not enough data
8.6
942
Not enough data
9.4
957
Not enough data
Project management
8.7
949
Not enough data
8.4
934
Not enough data
8.5
940
Not enough data
8.4
932
Not enough data
8.5
926
Not enough data
8.2
912
Not enough data
8.1
925
Not enough data
Workload
8.3
900
Not enough data
8.7
913
Not enough data
8.5
903
Not enough data
8.4
896
Not enough data
Communication & Collaboration
9.2
923
Not enough data
9.0
923
Not enough data
9.3
920
Not enough data
Cost Management
7.9
887
Not enough data
8.1
885
Not enough data
8.0
883
Not enough data
Integration
8.5
893
Not enough data
8.3
888
Not enough data
8.3
876
Not enough data
Generative AI
7.4
848
Not enough data
7.5
844
Not enough data
Agentic AI - Work Management
7.4
355
Not enough data
7.5
352
Not enough data
7.8
349
Not enough data
7.5
350
Not enough data
Communication
9.4
868
Not enough data
9.3
868
Not enough data
8.8
851
Not enough data
8.8
843
Not enough data
9.1
846
Not enough data
Content & Documents
9.1
856
Not enough data
8.9
848
Not enough data
8.7
849
Not enough data
8.1
822
Not enough data
Controls
8.3
815
Not enough data
8.0
812
Not enough data
8.6
810
Not enough data
8.3
811
Not enough data
8.1
799
Not enough data
Project Management
8.4
804
Not enough data
8.3
800
Not enough data
8.4
799
Not enough data
8.6
800
Not enough data
Remote Collaboration
9.0
809
Not enough data
8.6
794
Not enough data
8.9
803
Not enough data
7.8
793
Not enough data
Generative AI
7.1
762
Not enough data
7.2
764
Not enough data
Agentic AI - Project Collaboration
7.1
286
Not enough data
7.3
287
Not enough data
Collaboration Tools
Not enough data
9.0
10107
|
Verified
Not enough data
9.1
2913
|
Verified
Not enough data
8.8
2596
|
Verified
Not enough data
9.0
3139
|
Verified
Not enough data
9.0
2988
Meeting Coordination
Not enough data
8.7
9099
Not enough data
8.7
8589
|
Verified
Not enough data
8.7
8966
|
Verified
Not enough data
8.8
3116
|
Verified
Software Type
Not enough data
8.6
7696
|
Verified
Not enough data
8.8
3058
|
Verified
Not enough data
9.0
3202
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
51
Not enough data
7.9
50
Not enough data
8.0
51
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
34
Not enough data
9.3
35
Not enough data
9.3
34
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
34
Not enough data
9.0
35
Not enough data
9.2
35
Meeting Insights - AI Meeting Assistants
Not enough data
9.0
35
Not enough data
9.0
35
Not enough data
9.2
34
Accessibility - AI Meeting Assistants
Not enough data
9.0
34
Not enough data
9.0
34
Not enough data
9.3
33
Agentic AI - AI Meeting Assistants
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Platform Basics - VoIP Providers
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.2
8
Not enough data
8.3
9
Basic Communication
Not enough data
8.8
237
Not enough data
8.7
223
Not enough data
8.6
204
Not enough data
9.0
251
Not enough data
9.0
252
Not enough data
8.6
142
Agentic AI - VoIP Providers
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.0
5
Access
Not enough data
8.3
158
Not enough data
8.4
182
Not enough data
8.4
174
Advanced Features
Not enough data
7.9
130
Not enough data
8.2
131
Not enough data
8.6
175
Agentic AI - Audio Conferencing
7.0
184
Not enough data
7.2
185
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
144
Not enough data
8.9
160
Not enough data
9.0
103
Features
Not enough data
9.0
155
Not enough data
8.8
98
Not enough data
9.0
150
Not enough data
9.1
168
Not enough data
9.1
150
Not enough data
9.1
139
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
12.9%
Marketing and Advertising
8.5%
Internet
4.8%
Education Management
3.4%
Other
55.1%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Webex Suite
Most Helpful Favorable Review
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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