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Webex Suite Reviews & Product Details

Webex Suite Product Details

Pricing

Pricing provided by Webex Suite.

Basic Plan

$0.00

Webex Suite Media

Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
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Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
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Webex Suite Reviews (18,484)

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Reviews

Webex Suite Reviews (18,484)

View 32 Video Reviews
4.2
18,484 reviews

Pros & Cons

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Lavesh S.
LS
Talent Aquisition Specialist
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Webex: Great Video Quality and Cross-Platform Support"
What do you like best about Webex Suite?

use Webex for video conferencing, and it delivers good video quality during meetings. It also allows me to share my screen and record sessions, which is very convenient. Additionally, it works well across different platforms, including iOS, Android, Mac, and Windows. It has a user friendly interface, and since it’s a Cisco product, the customer support is reliable. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I haven't found anything to dislike about Webex so far. However, I have noticed that it sometimes lags when there are a lot of users in a meeting. Review collected by and hosted on G2.com.

Shweta  D.
SD
Associate Project Manager
Small-Business (50 or fewer emp.)
"Webex Application Review"
What do you like best about Webex Suite?

The Webex service offers an excellent platform that brings together phone calls, meetings and messaging into a single application. I find this app particularly effective for building and maintaining connections, whether between different companies or between businesses and their customers. In my view, its collaborative features stand out as the best. It allows for meetings, planning, scheduling and document exchange via email, all within one place, which is a significant convenience and helps keep projects systematically organized.

Additional features like virtual receptionist support and a fully functional PBX system are truly impressive. The unified approach of this application makes it an essential tool for teams aiming for high performance. With Webex available on every platform—tablet, mobile, or desktop—accessing video or audio meetings, as well as advanced analytics and reporting, has become much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

One issue that frustrates me is the inability to present videos or presentations in optimal quality. WebEx converts uploaded videos into a compressed, proprietary format, which forces presenters to rely on other media applications or special viewer software. Review collected by and hosted on G2.com.

Toniya T.
TT
UAT Analyst
Small-Business (50 or fewer emp.)
"Reliable Collaboration Platform With Excellent Meeting and Calling Features"
What do you like best about Webex Suite?

Webex Suite streamlines remote collaboration by bringing together reliable video meetings, team messaging, calling, and file sharing in a single platform. The audio and video quality remain consistently high, even during large group sessions, and tools such as breakout rooms, screen sharing, and whiteboarding are straightforward to use. I also value the robust security and enterprise-level compliance, which provide our team with confidence when handling sensitive information. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The interface is functional, but it does come across as a bit outdated when compared to more modern collaboration tools. Sometimes, joining meetings takes longer than I would like, and the mobile version doesn't always match the smoothness of the desktop experience. Additionally, integration with third-party apps could be improved to be more flexible and user-friendly. Review collected by and hosted on G2.com.

Dimitris P.
DP
Director of Sales
Mid-Market (51-1000 emp.)
"Reliable collaboration tool with room for improvement"
What do you like best about Webex Suite?

Webex Suite makes remote collaboration seamless with its high-quality video and audio, even for large meetings. I really appreciate the strong security features, the ability to record sessions, and how well it integrates with calendars and productivity tools. The breakout rooms, chat functions, and file sharing keep my team connected and productive across different locations. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

While the platform is powerful, it can sometimes feel heavy compared to lighter alternatives. The interface isn’t always intuitive, especially for new users, and updates occasionally cause disruptions. Mobile performance could be smoother, and joining meetings from external links can sometimes involve too many steps. Pricing is also on the higher side compared to competitors Review collected by and hosted on G2.com.

Akshay M.
AM
Growth Marketing Analyst
Financial Services
Mid-Market (51-1000 emp.)
"Reliable Video Conferencing and Collaboration Tool"
What do you like best about Webex Suite?

Webex offers excellent video and audio quality, even with large groups. Its security features are strong, making it a trusted platform for business meetings. The whiteboarding, breakout rooms, and screen-sharing tools make collaboration smooth, and the ability to record meetings with automatic transcriptions is very helpful. It also integrates well with calendars and other business apps. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The interface can feel a little dated compared to newer competitors, and the app sometimes uses more bandwidth than expected, leading to lags. The mobile experience is not as smooth as desktop. Customer support is decent but can be slow to respond. Also, frequent updates sometimes bring small bugs that take time to fix. Review collected by and hosted on G2.com.

alka m.
AM
Sales And Marketing Specialist
Enterprise (> 1000 emp.)
"Webex Suite: A Seamless Tool For Connectivity"
What do you like best about Webex Suite?

Webex Suite is an awesome tool ,easy to use with value added customer support.It gives me phenomenal experience in messaging and calling.The video and audio quality is of top class.The cherry on the top is one can easily implement and integrated intheir system. with just one click. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Webex Suite requires a steep learning curve for initial users. The app is quite bulky and requires a lot of memory which makes it lagging at some point. There is certainly a need of UI improvement. Review collected by and hosted on G2.com.

RS
Software engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable and trust worthy tool for instant and safe communication"
What do you like best about Webex Suite?

Webex Suite is a wonderful and great software to have manage your official communication and project collaboration management.

This tool is very sophisticated and best solution in market to have chatting or enables to conduct and schedule immediate audio, video calls or meetings any time with anybody at any place.

Its best feature is instant and fast connecting ability, its great and saves a lot of time. In calls the software is offering outstanding quality of voice and video.

All the online meetings, calls conducted via this platform are always stable, does not stick or hangs at all due to poor network. Make it possible to be smooth every time.

It has so many variety of high and advanced AI features high performing workflow. Make the process of communication and connecting so simple and interesting.

Webex Suite allows to send some important notices to team, your clients, about the project deadlines and other work related information. The application is best for remote working employees who have to travel and work, so this software mainly help to get in touch with the team or families too any time from any where. The software is so stable and connect easily.

Integrating it with almost all the software or websites is easy, it supports to connect and collaborate immediately with people and share the data too with it. The safety of the software is amazing, not to worry about leaking of info shared via this platform, it is completely safe platform. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The dashboard presentation of the software only feels older sometimes, need to upgrade the views and design of interface of this software. Review collected by and hosted on G2.com.

KB
Solution provider
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best and most sophisticated tool for teamwork and communication"
What do you like best about Webex Suite?

Webex Suite is wonderful place to keep, manage and have all the business collaboration work.

You can immediately schedule and conduct audio calls, video calls, and do chatting anytime with any body. The quick connecting facility is amazing of this. Offers high quality audio and video during the calls, and does not affect the calls due to internet connectivity, keep it smooth.

The best feature of the software is that it allows everybody to connect and interact from any device or preferred source of channel.

Its wonderful and intuitive solution for remote working people, make it convenient for all to connect, communicate and share the thing seamlessly with it.

Webex Suite comes with all the high end tools, AI features too in this which provide high performance workflow with great security features too.

Software is convenient for teams collaboration on the projects, its best solution for internal and external communication for official communication.

Allows to even integrate with other third party applications, and its even easy to navigate too. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The dashboard of the software is quite overwhelming and misbehaves sometimes due to some bugs and glitches in it. Review collected by and hosted on G2.com.

AM
Assistant Systems Engineer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Collaboration with Webex Suite"
What do you like best about Webex Suite?

What I like best about Webex Suite is its all-in-one platform that combines meetings, messaging, calling, and webinars. The video and audio quality are consistently reliable, even with large groups. Its Al-powered features like noise cancellation and real-time translations make collaboration smoother.

The integration with other business tools also enhances productivity and teamwork Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

What I dislike about Webex Suite is that it can feel resource-heavy at times, and the user interface is not always as intuitive as competitors. Updates can also cause occasional performance issues. Review collected by and hosted on G2.com.

Ayush S.
AS
Technical Support Engineer
Small-Business (50 or fewer emp.)
"Webex: An Ultimate Solution which includes Calling, Meeting & Messaging"
What do you like best about Webex Suite?

Webex is most secure tool which makes it unique because of that some government sectors used this tool. Secondly, it is all in one platform where I can do calling, messaging & meetings. Video and audio quality is also good in this tool I personally experience this. User friendly interface easy to use. I go 2-3 meeting with this it is good for customer support person. It is easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Some features we can using after taking subscription which I don't think so good thing. It consumes more resources if compare with other platforms. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Webex Suite.

Basic Plan

$0.00

Call Plan

$12
user/month

Meet Plan

$13.50
user/month
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Webex Suite Features
Screen Sharing
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Notifications Blocker
Remote Control
Password Protection
Recording
In-Browser Application
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