Acumatica Reviews & Product Details

What I really like about Acumatica is how flexible and user-friendly the system is. Once you get used to the screens, it’s pretty easy to navigate between different modules like Projects, Distribution, and Production. The dashboards and filters make it simple to track what’s happening in real time without switching between multiple reports. I also like that most of the processes can be customized to match our business flow without needing heavy coding. The cloud access is another big plus — I can log in from anywhere and continue my work seamlessly. Review collected by and hosted on G2.com.

Sometimes the system can feel a bit slow, especially when working with large data or multiple tabs open. A few screens have too many fields, which makes them slightly cluttered for day-to-day users. Also, certain setups and customizations require deep understanding of the backend or help from the support team — it’s not always straightforward for regular users. I wish some reports and dashboards were more plug-and-play instead of needing manual configuration. Review collected by and hosted on G2.com.

I love how everything is related or linked together. I can always follow the "breadcrumb" trail and find what I need. A sales order tells the entire story, from shipment, to invoice, to supplier bill, and so on. It's fantastic to have a cloud-based ERP where our entire company can access information easily. Acumatica is just what we needed to scale and grow our business. Review collected by and hosted on G2.com.

At this point in our implementation (less than a year on Acumatica), I don't really have any downsides to list. Having a data driven system has forced our company and our employees to be better stewards of our data input. Sometimes Acumatica can feel rigid to get new customers or items created - but rather, it's a blessing in disguise because it forces us to set things up correctly the first time. Review collected by and hosted on G2.com.

Cloud SaaS,

Connected features (modules),

Feature expansion,

Technology forward,

Frequent Updates,

Responsive Support Review collected by and hosted on G2.com.

Disconnected feel between services - Difficult for new users to separate local editions from parent Acumatica and from Acumatica Portal, difficult for existing users to discover / learn how to use new modules or features with live data

Large Learning / Knowledge gap for new users & power users - Power users require years of knowledge learning and experience to utilize Acumatica SaaS, difficult to hand off and manage large span of tools

Knowledge on support resources difficult to source

Support for existing customers very limited, reliant on Acumatica partners and keeping up with technology falls on subscribed customers despite limited to no check-ins on feature use

Limited support or access / knowledge of support for engineers and technical teams for utilizing local editions of Acumatica Review collected by and hosted on G2.com.

Acumatica has an incredibly powerful off the shelf suite of features that can be implemented with minimal customization but working with an Acumatica parter you can truly personlize the software to meet your business needs. Most importantly Acumatica listens to customer feedback and truly wants to ensure that you achieve the best user experience. Review collected by and hosted on G2.com.

As with any ERP system Acumatica is an investment, and being that they are quickly growing and releasing new features having too many customizations can lead to an arduos version upgrade process. Review collected by and hosted on G2.com.

I find Acumatica to be exceptionally intuitive. When I joined a new company with minimal training, I was able to teach myself how to navigate and use the system with ease. Unlike many other programs that come with frustrating quirks and steep learning curves, Acumatica runs smoothly and efficiently, offering a user-friendly interface that makes adoption straightforward.

The platform is robust and feature-rich. Even after four years of daily use, I’m still discovering new modules and capabilities. In my 20-year accounting career, Acumatica stands out as one of the best—if not the best—software solutions I’ve worked with. Review collected by and hosted on G2.com.

The only module I’ve found to be somewhat less intuitive is the Inventory module. While I don’t use it daily in my role, I’ve noticed it can be a bit tricky to navigate at times. That said, it still performs reliably and offers solid functionality. I’m confident that with a bit more hands-on experience, I’ll be able to master it fully. Review collected by and hosted on G2.com.

User friendly and up to date. Constant improvements by receiving insights from customers and partners. Fit for most businesses and can be customised to suite your needs. Review collected by and hosted on G2.com.

With some modules you need two to be added to your profile to get the one solution needed. Review collected by and hosted on G2.com.

Acumatica is easy to learn and use and can be customized so that the data you need access to simultaneously are displayed together on one page or accessed via a tab on that page. Since the initial implementation of Acumatica (printed orders and traditional warehousing), much of the physical storage in our warehouse has been automated, which has been integrated with Acumatica. Review collected by and hosted on G2.com.

Acumatica is an ERP, not a WMS, so it does not track items in our warehouse well in real time. If you need Acumatica to keep track of your inventory in an actual warehouse setting, get the add-on WMS program. Review collected by and hosted on G2.com.

I have used many small accounting and larger ERP systems. None work like Acumatica. When I said this system was written to run in the cloud - I really mean it. You can tell the company worked hard with industry experts to plan, design, and then program a software solution. This is not legacy software attempting to run in the cloud.

You can import and export from any system screen. Most common user screens have the ability with one click like sales order but for power users you can easily hit any screen/table you want.

I required very fancy customer discounts. This was the only system that could handle it.

I have over 100k SKUs and 50k bins. The system didn't complain. No user screens started to choke either. Review collected by and hosted on G2.com.

I originally purchased a perpetual license many years ago. Unfortunately, those are no longer offered. My annual maintenance price has not changed each year which was a pleasant surprise. This year I was forced to upgrade to the latest version or I would get penalized 25% each month. It was in the middle of our busy season and nobody wanted to go through a major upgrade that could cause issues. I can understand support not wanting to help if we are on an old version but to force us to upgrade or fine us harshly is just down right abuse from a vendor. If that practice doesn't stop then I can see people leaving.

Don't try hosting this software on a virtual server. It will not perform well. Make sure you get a dedicated server. Also don't use the MySQL database. The only one that works is the MSSQL. Review collected by and hosted on G2.com.

Acumatica is very user friendly. Easy to navigate. Well labeled units/sections so you know where to go to get information you need. Seamless transition with Savant (WMS system). Communication between the two is instant and accurate. Review collected by and hosted on G2.com.

The fact we need a WMS system is a downside. Wish Acumatica had the capabilities of location management/scanning so it can all be integrated. I also think Acumatica should do a better job of vetting their consulting firms. The initial firm was not effective and we are still suffering the impact after 4 years post implementation Review collected by and hosted on G2.com.

We like both the depth of features across the varied modules and the flexibility of the platform to be extended/modified. We also like the partner-based model, as that is what we have had for years with Dynamics SL. With our extensive SL experience, we have found our implementation of Acumatica to be easier than we expected.

They continue to add innovations which is at a rate we love seeing. Review collected by and hosted on G2.com.

Overall, we do have significant complaints about Acumatica. I would say we would like to see more low-code/no-code workflow capabilities across the platform. Also, the security setup is complex (albeit powerful), so continuing to enhance the ease-of-use of the application security would be desirable. Review collected by and hosted on G2.com.