DoubleTick.io Reviews & Product Details

The Double Tick tool has been instrumental in nurturing my follow-up leads, tracking conversations through chat and automation. It’s contributed significantly to my business growth, and our clients are happy to invest in it as well

Suggestion highly for lead gen andZoho CRM USERS Review collected by and hosted on G2.com.

As now nothing like that - Need to explore more on this tool Review collected by and hosted on G2.com.

The best part about doubletick is the handholding process their team members give you, the are very helpful during the onboarding as well as to clear any doubts or questions, most of the time SAAS companies dont have this. I love this about Doubletick Review collected by and hosted on G2.com.

I didn't find any downside to using Doubletick Review collected by and hosted on G2.com.

Whenever i need support from Doubletick they responded always on time Specially their team mate (SWATI) always help me out and figured every type of solution Review collected by and hosted on G2.com.

System down most of the time, But the support team will always helps Review collected by and hosted on G2.com.

The platform is very easy to set up and use, with a clean and user-friendly interface. Their customer support team is excellent—especially Shoaib, who is always just a message away and goes out of his way to provide out-of-the-box solutions. Truly appreciate the support and service! Review collected by and hosted on G2.com.

There is nothing to dislike as everything is good and easy to use Review collected by and hosted on G2.com.

Very user friendly, has reduced our workflow drastically by automating our messages. The team was very helpful in guiding us with setting it up. Review collected by and hosted on G2.com.

Can be restricting for certain countries, automated messages does not work entirely worldwide. Review collected by and hosted on G2.com.

Easy to create templates and bots that gives different variations of WhatsApp marketing Review collected by and hosted on G2.com.

The templates can be more varied for the industry specific requirements Review collected by and hosted on G2.com.

We’ve been using this WhatsApp CRM in our aesthetic clinic, and it has completely transformed how we manage leads, consultations, and follow-ups. The automated responses and broadcast features save us so much time Review collected by and hosted on G2.com.

Analytics Dashboard could be more descriptive and intelligent Review collected by and hosted on G2.com.

Immediate response from customer sulport Review collected by and hosted on G2.com.

All good at service, and immediate support Review collected by and hosted on G2.com.

I believe in the power of simplicity. DT is one easy to implement yet very powerful solution. When I integrated it with my 10xleap.com system, it increased the sales for us by atleast 3 times. We recommend & teach it to all our students & use it most frequently than any other tool in our business. DT Team is super helpful. If you're looking to outperform in any department of your business, DT is an absolute must without any doubt. Review collected by and hosted on G2.com.

I don't see any thing I did not liked about DT.

Their Team support, user experience, fast response time, and seamless software gels perfect with our needs.

We migh well see lot of new features in future, this is by far the best platform from all the platforms I used till date. Well deserved 10/10 . Review collected by and hosted on G2.com.

I wish I had something positive to say about them, but unfortunately, having already purchased their yearly subscription, it turned out to be a complete waste. Review collected by and hosted on G2.com.

There are many bugs I encountered while setting up the automation. I won’t list them all here, but I believe everyone should be aware of a few key issues before purchasing their services:

1. Lead Attribution Issues: The leads generated via WhatsApp ads and directed to Double Tick are not properly attributed to the ads, causing the ads to underperform. If you're planning to use it for Meta ads, it won’t work as expected.

2. Bot Conflict: You cannot use both a welcome bot and a keyword-trigger bot simultaneously, as the welcome bot gets triggered even when users type keywords. This results in two chat flows being activated at the same time.

3. Misleading Support Promises: The handholding they promise in their ads is misleading. For every issue, they direct you to watch webinar videos or join live sessions where many people ask questions, which may or may not be relevant to your needs.

4. Inefficient Support Team: The support team comprises freshers who struggle to understand the urgency of the issue. They often consult their seniors, only to return saying they can't help with the problem. Review collected by and hosted on G2.com.