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Sematext Cloud

By Sematext

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Sematext Cloud Reviews & Product Details

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Pricing

Pricing provided by Sematext Cloud.

Logs

Starting at $0.00
Per Month

Monitoring

Starting at $0.00
Per Month
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Sematext Cloud Media

Sematext Cloud Demo - Real User Monitoring
Sematext Experience allows you to deliver better digital experiences for your users.
Sematext Cloud Demo - Synthetic Monitoring
Sematext Synthetics allows you to monitor availability of your APIs and websites.
Sematext Cloud Demo - Sematext Experience
Sematext Experience records the loaded resources (images, fonts, stylesheets, javascript files) and the associated loading times.
Sematext Cloud Demo - Log Management
Sematext Logs is a unified log management solution that offers real-time log analysis, available in the cloud or on-premises. Sematext Logs is a fully managed ELK in the Cloud and lets you store, index, and search all kinds of logs (server logs, container logs, application logs, mobile app logs…)...
Sematext Cloud Demo - Infrastructure Monitoring
Map and monitor your whole infrastructure in real-time with Sematext Monitoring tools, on-premise or in the cloud.
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Sematext Cloud Reviews (38)

Reviews

Sematext Cloud Reviews (38)

4.7
38 reviews

Pros & Cons

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Ganesha B.
GB
Mid-Market (51-1000 emp.)
"Amazing tool to monitor your workloads"
What do you like best about Sematext Cloud?

Very user-friendly tool to monitor all your workloads, my team uses this to manage all the workloads. You can set, metrics, status dashboards, and email alerts which are very useful and are most important for an organization. amazing customer support, easy to integrate with all your workloads. It is very easy to implement as the user interface is very easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

There is no dislike as such as of now, as it's best in this segment of monitoring. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review, Ganesha. I'm glad you are liking Sematext. We listed to our users and customers -- should you have any suggestions or monitoring needs, please let us know via our chat or support@.... email.

Daniel A.
DA
Small-Business (50 or fewer emp.)
"A next generation monitoring tool"
What do you like best about Sematext Cloud?

The best feature of Sematext is the ability to query the response header and look for specific text values. This allows us to remotely monitor if, and how often, key pages in our sites are being returned as cached. As high speed pages are an absolute mandatory these days, this is a killer feature for us, and one we didn't find elsewhere in our research. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The interface for the monitors has a few quirks from a UX point of view - it takes 1-2 clicks more than it needs to to edit configurations. I also use middle click on my browser a million times a day to open links in a new browser tab - this should be possible on Edit Configuration links within the monitor screen, so I can open all monitors, edit them, and save/close as I go. Review collected by and hosted on G2.com.

Response from Alex Nguyen of Sematext Cloud

Hi Daniel,

Thank you very much for taking the time to leave us a review. We're very pleased that Sematext is helping you so much!

After you pointed out the quirks in our UX, we communicated this directly to our product manager team and it's fixed now!

Best regards,

Alex

Paul R.
PR
Small-Business (50 or fewer emp.)
"Sematext support in design/building/maintaining SOLR search environments"
What do you like best about Sematext Cloud?

We connected with Sematext Cloud before our last upgrade to SOLR 9. The operational visibility and alerting have been very valuable and a source of confidence Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The only downside so far has been the non existance of a Windows version of the performanc exporter. That wasnt a real issue becuase we have Linux nodes available Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for the review, Paul. Happy to hear you find our Solr monitoring integration valuable. You'll be happy to hear Windows performance and log monitoring is in the works. :)

ZD
Founder
Consumer Services
Small-Business (50 or fewer emp.)
"Amazing Support And Products But Pricey Logs Plans"
What do you like best about Sematext Cloud?

Having used Sematext for a little over two months, I think it's an amazing service. The live support chat is quick to respond and keeps me updated about what's going on with my issues, which rarely seems anywhere else. I think that the price for their infrastructure monitoring is very fair and I love the integration with different platforms for alerting. Their UI is very modern and simple which is the main reason that I moved to Sematext and the alerts are extremely customisable. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The main downside I see with Sematext is that sometimes the features you wouldn't expect to be pricey are. I think that $50 monthly as a starting price for 1GB/day of logs is quite high especially given their free forever plan is 500MB/day with the exact same retention period. I also think that live chat support should be something accessible to active users not just for the higher plans, the only reason I think this is because when I was having some issues getting set up with one of the features it said there is 0 support for the product on the tier I was using which left me confused and considering finding other organisations that offer the same but with support. Review collected by and hosted on G2.com.

Response from Alex Nguyen of Sematext Cloud

Hello Zachariah,

First of all, thank you for taking the time to leave us a review! We are very happy that you like Sematext and that we are helping you with your projects.

For the Logs plans, please note that the difference between the Free and Standard plans is visible on our features. In addition to the basic plan features, you can create unlimited alerts, receive email alerts, have scheduled reports, live tail, overage protection, and Geography report. Also, you can change your data retention in the Standard plan, while in Basic you can't.

Sorry if it wasn't clear, our support is available on all plans and also for users on trial. We have just updated our pricing page to be more accurate.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"The phrase "Great experience" is already in English. If you meant to provide a text in an unknown language for translation, please provide that text."
What do you like best about Sematext Cloud?

Sematext Cloud assisted us in easily and quickly developing interfaces to retrieve logs for test and production applications. It is easy to grasp and understand thanks to the well-explained documentation (with basic computer knowledge, of course). The data monitoring for any platform is really easy to understand and very helpful. Even with the Basic data plan, the results are sufficient to decide whether you need to upgrade your plan or not. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

One downside is that if you need to pause your app for more than 31 days, it will be deleted, which can be inconvenient for use cases where activity isn't continuous. There is little to no information about app deletion after 31 days of inactivity, meaning you would have to recreate the app from scratch if you pause it for various reasons. An option to save the app configuration and filters, essentially the app's "skeleton," would be helpful, as this does not include the retention of data received, which is determined by the data plan. If saving the app isn't possible, at least a warning email could be sent to notify the user that the inactive interface will be deleted if there is no activity in the next few days, such as 7 days before the expiration date. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review and your feedback + suggestions. Please note that Monitoring & Logs Apps can be downgraded to the Basic plan, which is free. This will preserve any reports, dashboards, alert rules, etc. When you are ready you can upgrade to any other plan and select any data retention available.

Thomas K.
TK
Small-Business (50 or fewer emp.)
"Sane pricing model and very good customer support"
What do you like best about Sematext Cloud?

The pricing model - the cost per month are exactly predictable. Some alternatives of sematext surprise you at the end of the month with a huge bill, sematext does not! Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The sys admins disliked some dependencies (node, java) that needed to be installed on the servers to install the agents. Whereas I cannot really judge the situation (not a sys admin by myself), I think it would be much easier to just have a compiled binary (maybe written in rust) without much dependencies. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Thomas,

Thanks for sharing your experience. We are glad to hear that you are finding Sematext helpful and cost friendly, we are completely transparent with our users so there will never be any hidden costs, commitments or plan changes. I've passed on the dependencies feedback to our product management team, we will definitely take it into account and see if there is a way for us to make things easier.

Best regards,

Sean

RA
Software Engineer
Security and Investigations
Mid-Market (51-1000 emp.)
"Insights of Infrastructure using sematext cloud"
What do you like best about Sematext Cloud?

It give us beautiful insights of Infrastructure by fetching logs of remote end point. It includes details of compute, storage, kubernetes, containers and many more. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The pricing structure is a little bit costly. Needs more integrations with security tools. Lack of time to sync the details of application deployment to sematext. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review and feedback, Rizwan. We've dramatically expanded Kubernetes monitoring coverage since your review - see https://sematext.com/product-updates/#/2023/kubernetes-workload-logs-and-events-now-available . Also, please note infrastructure (and this includes Kubernetes) monitoring starts at only $3.6/host/month. Please see https://sematext.com/pricing and https://sematext.com/cost-calculator

See how Sematext Cloud improved
TC
Small-Business (50 or fewer emp.)
"Very helpful for API monitoring"
What do you like best about Sematext Cloud?

Sean at Sematext was extremely helping in listening to our needs and recommending the right solution. We implemented monitoring on many of our REST APIs and have found the service to be reliable and useful. These guys are very responsive and listen to their customers. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Some of the Sematext products could have been more mature when we started, but they've since added a ton of new features and addressed our concerns. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Troy,

Happy to help, great to see that you are finding our platform useful. Thank you for taking the time to share your feature requests and feedback, which helped us improve our Synthetics Monitoring and provide more value to you and our customer base. We will continue to work on and refine our tools to match our customers expectations and needs.

Best regards,

Sean

AM
Technical Project Manager
Mid-Market (51-1000 emp.)
"Powerful tool and efficient and professional Customer Success Manager"
What do you like best about Sematext Cloud?

Sematext is a powerful tool but has the same features as SpeedCurve, CatchPoint, Treo...

The biggest difference is that the support/Customer Success Manager accompanies us and follow-us through the Sematext tool experience and the ease of use of your tool.

Not having many metrics allows us to focus on the essentials.

The automatic RUM experience urls integrated into the tool and the ease of integrating the script are very efficient. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

There are a lot of metrics, and sometimes it's confusing with all the datas configuration (dashboards, alerts rules, monitoring Browser/monitoring HTTP...). Still, with the help of the support and the documentation, it's manageable. Review collected by and hosted on G2.com.

NS
Enterprise (> 1000 emp.)
"Sematext has made view logs much easier!"
What do you like best about Sematext Cloud?

We use Sematext to view multiple production environment logs. It is beneficial to have all production environments in one place compared to viewing the logs on each server. We found it helpful to set up alerts based on errors in your environment. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Currently we can on see logs based on hostname the full host name, instead of being able to group similar host together so you only get one result. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Nick,

Thanks for the review and for trusting Sematext with your Logs Management. We are glad to provide a tool that helps you in your day to day.

Regarding the host grouping, you can use our Custom Tags feature to group and/or filter your hosts based on the tag(s) that you have applied. Please see the link below.

Best regards,

Sean

See how Sematext Cloud improved

Pricing Options

Pricing provided by Sematext Cloud.

Logs

Starting at $0.00
Per Month

Monitoring

Starting at $0.00
Per Month

Experience

Starting at $9.00
Per Month
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