Paragon Reviews & Product Details

As someone in product, I’m constantly balancing speed with quality — and Paragon nails both. We’ve rolled out integrations with Salesforce, HubSpot, Gong, SharePoint, and Salesloft in a fraction of the time it would’ve taken to build OAuth flows, token handling, and API plumbing ourselves. The setup is straightforward, the docs are very useful, and their team jumps in fast when we have questions. It’s freed up our engineers to focus on core product instead of babysitting integrations. Review collected by and hosted on G2.com.

Honestly, it’s been smooth — nothing that’s slowed us down. Review collected by and hosted on G2.com.

The custom integrations and the customization it offers, it lets us easily set up multiple types of integrations fast - matter of hours.

Besides that, they are good listeners and actually created some features for us after some feedbacks.

Your integration requires a webhook? I was shocked how well it was done - they manage the entire lifecycle of it letting you trigger from the vendor itself.

I think we made a good decision and we are eager to see where they take the product forward Review collected by and hosted on G2.com.

Their workflow engine is on the slow side, I'd rather use the proxy option they have to trigger apis Review collected by and hosted on G2.com.

Paragon makes it incredibly easy to add and manage OAuth-based integrations, saving us months of engineering effort. The prebuilt connectors and consistent APIs abstract away the complexities of individual providers, letting us focus on building user-facing features instead of dealing with auth flows, token refreshes, and rate limits. The team ships updates fast, and their customer support is quite responsive. We've always received timely, helpful answers whenever we've hit a roadblock. Review collected by and hosted on G2.com.

Paragon currently acts as a direct proxy to third-party integration platforms, which works well for standard OAuth flows — but it lacks deeper visibility into each provider’s API surface. In the long run, I believe Paragon will need to support richer metadata like API documentation, available endpoints, and request/response schemas for each integration. This would enable more dynamic and self-serve integration capabilities. Review collected by and hosted on G2.com.

As a product strategist, I like how Paragon enables the rapid development and deployment of integrations across categories, making taking a full marketplace of integrations to market much more impactful. As a product marketer, I like how easy Paragon makes it to create and manage custom integration messaging for each integration. Review collected by and hosted on G2.com.

I think Paragon could help enable more streamlined partner/integration marketing by housing some level of partner marketing guidelines for their integrations. For example, scraping SFDC partnership pages and generating a set of guidelines that I, as a Paragon user, can leverage to better understand usage limitations more easily. The process to determine those at scale is arduous and challenging. Review collected by and hosted on G2.com.

Paragon has completely transformed how we handle integrations across our tech stack. What stands out most is their extensive library of pre-built connectors that covers virtually every major SaaS platform we work with. The platform's intuitive drag-and-drop interface makes complex integration workflows accessible even to non-technical team members, which has significantly reduced our dependency on development resources.

The real-time monitoring and error handling capabilities are outstanding: we get instant visibility into data flows and can quickly identify and resolve any issues. Their API documentation is comprehensive and well-structured, making custom integrations straightforward when needed. The platform's scalability has been impressive as we've grown from handling hundreds to thousands of daily transactions without any performance degradation.

What really sets Paragon apart is their commitment to innovation. They consistently roll out new features (Action Kit) and connectors based on market demands, and their support team is incredibly responsive and knowledgeable. The webhook management system is particularly robust, and the data transformation tools are powerful yet user-friendly.

Overall, Paragon has enabled us to create seamless data flows between our applications while maintaining high security standards and compliance requirements. Review collected by and hosted on G2.com.

While the platform handles most integration scenarios well, some very niche or legacy system integrations occasionally require more custom development work than initially anticipated. Review collected by and hosted on G2.com.

Paragon makes it incredibly easy and fast to launch new integrations, with a wide variety available to choose from. The platform is quick and intuitive to use, and their support team is excellent, always responsive and eager to help. We use Paragon for the majority of our integrations, and it’s played a big role in keeping our customers happy. Review collected by and hosted on G2.com.

When a workflow fails for a customer, the error messages could be more informative. At times, I need to reach out to support to identify the exact cause, when ideally the details could be made visible to us directly. Review collected by and hosted on G2.com.

I appreciate that Paragon allows us to set up integrations quickly, enabling us to launch new integrations efficiently. It simplifies the process for our users by eliminating the need for third-party vendors like Zapier or Make. Review collected by and hosted on G2.com.

I found the setup process for Paragon to be a bit challenging because it required us going through the sales department, which is quite a hassle. They present the setup as very straightforward and easy, but we encountered some bugs on their end that caused doubts about the reliability of the platform. Although the system now works, we might consider managing integrations independently. Currently, we don't use Paragon very heavily, as we've set it up and adopted a 'set and forget' approach. Review collected by and hosted on G2.com.

Paragon's support is truly excellent. Whenever myself or another team member has had implementation or debugging questions, we've gotten prompt and helpful responses from technical support staff. They also monitor our account installation and resources, and pre-emptively offer solutions to any growing pains we might have experienced. They also helped our team onboard to building workflows, and once we got a bit of experience, we found their tools quite powerful in automating of desired integration tasks. Review collected by and hosted on G2.com.

We currently use their UI to manage our workflow versioning, and I find the diff of specific workflow changes between versions to be a little opaque. I'd love for this feature to be more descriptive. We also were relatively early adopters of the Resources feature, and occasionally there were hiccups in managing webhook subscriptions and refresh tokens, however when raised with the Paragon team, these issues were often already being addressed, and fixes came out quickly. Review collected by and hosted on G2.com.

Paragon continues to innovate on what's needed for seamless integrations. The AI Agents kit is our go to choice for powering our agents in production. Review collected by and hosted on G2.com.

Nothing much to dislike. The web app could be a little snappier. Review collected by and hosted on G2.com.

I love the wide variety of integrations it allows us to have. And also how we can create custom integrations on top of it. Its truly been a game changer for our product to solve more usecases for our customers Review collected by and hosted on G2.com.

There is a learning curve in implementing it. And actions in few integrations are yet to be polished. But the support has been great and can see the improvements Review collected by and hosted on G2.com.