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Aprimo Reviews & Product Details

Aprimo Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Aprimo Media

Aprimo Demo - Smart Transform
Change backgrounds, remove objects, and generate new variations with AI-powered precision.
Aprimo Demo - Predictive Metadata
Automatically generate rich, AI-powered metadata and smart tags to make your assets more discoverable, searchable, and actionable.
Aprimo Demo - Smart Action Review
Leverage AI to accelerate reviews, detect potential risks, and get actionable recommendations for faster approvals.
Aprimo Demo - Aprimo Calendar
Gain a unified view of all marketing activities—planned, in-progress, and active—enabling seamless collaboration and real-time adjustments.
Aprimo Demo - QuickConnect
Access and customize your assets directly from your browser, streamlining workflows and ensuring brand consistency across all channels.
Aprimo Demo - AI Smart Tags and Auto Crop
Let AI auto crop images and save you time tagging with smart tags.
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Aprimo Reviews (201)

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Reviews

Aprimo Reviews (201)

View 1 Video Reviews
4.2
201 reviews

Pros & Cons

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LZ
Senior Director of Brand and Customer Marketing
Mid-Market (51-1000 emp.)
"Amazing Company-Wide Tool"
What do you like best about Aprimo?

Aprimo has been an amazing addition to our tech stack. We've implemented company-wide and use it for all of our brand assets to enable consistency, our customer story library for enablement, we've created a partner portal, the list goes on and on. It's been a great shift for us as a company to have one central tool that is used far and wide. It's easy to use, easy to understand, easy to share, and easy to track. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

I'd like more AI capabilities shipped, but some great functionality is already here. AI is moving so fast and it's hard for anyone to keep up with that in the best ways. Review collected by and hosted on G2.com.

LH
Senior Graphic Designer
Enterprise (> 1000 emp.)
"Aprimo is the professional choice"
What do you like best about Aprimo?

It works. It is professional. It is intuitive and EASY to use. On the very rare occasion that something is not working, you are informed of a timeline. Account managers answer any questions we have. We implemented our DAM in 6 weeks with the assistance of an outside vendor. I am in this DAM multiple times a day. It is quicker and easier to use than finding images on hard drives or servers. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

One downfall is that it is so customizable and complex "under the hood" that it is not for the faint of heart. Sometimes just implementing something simple is a big deal. Fortunately, the Account Managers are there to help. Review collected by and hosted on G2.com.

TZ
Head of Group Content Marketing
Enterprise (> 1000 emp.)
"Powerful, customizable, and automatable asset management tool"
What do you like best about Aprimo?

- Once set up, it is intuitive to use

- The range of features is impressive and can be overwhelming

- Numerous customizable settings and automatable processes

- CDN also in China for efficient data delivery

- A leading solution and thus future-proof, also regarding the provision of new features

- Personal support during setup and introduction

- Extensive documentation, self-training website, and community

- Single Sign-On (SSO) allows users to quickly access the front-end without a password Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

- No best practices, not even in personal exchanges, that would facilitate the setup or initial set-up

- Since the system has to be configured from scratch, we had a very long introduction phase

- AI tagging suggestions are mostly unusable

- Some (basic) functions are missing, e.g., n:n asset associations, so that not every asset has to be manually linked with all others.

- Admin backend is visually unappealing and confusing

- For many settings and automated processes, deep knowledge of the system and preferably programming skills are required.

- Page loading with filtered result display unfortunately often takes longer

- Support tickets often take longer and these inquiries also require a deep understanding of the system's functionality.

- Although there are cloud connectors (e.g., for Contentful), they are not readily usable. Aprimo openly points this out, but it would be much more helpful to offer these connectors for a small fee and keep them functionally and technically up to date.

- Import tools to manage large amounts of data automatically via batch import cost extra Review collected by and hosted on G2.com.

GS
Customer Marketing Manager
Mid-Market (51-1000 emp.)
"Great AI Capabilities for Customer Marketing"
What do you like best about Aprimo?

Aprimo is more than just asset/content storage. It helps you democratize and leverage your content to help your org extract the maximum value from it. My favorite function is the native AI agent "Content Coach". From a customer marketing perspective, it's so easy to just prompt the Content Coach to find a customer quote looking through our entire storage of video transcripts & written stories using specific keywords. The time saved is monumental! Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Aprimo is very good at providing for its intended use. One thing that does cause some frustration is Content Coach's ability to provide timestamps and links to videos. Review collected by and hosted on G2.com.

Aymen H.
AH
Tech Operations Lead - Marketing Excellence
Small-Business (50 or fewer emp.)
"Aprimo empowered GM to modernize asset management."
What do you like best about Aprimo?

Centralized DAM & Governance: Aprimo has allowed GM to consolidate assets across multiple brands (Chevrolet, GMC, Cadillac, Buick, GM Envolve, GM Design, etc.) into one secure, governed platform. This has eliminated duplications, streamlined compliance, and provided confidence that assets are accessible with the right entitlements.

Metadata & Taxonomy Flexibility: Aprimo’s ability to support complex metadata and custom taxonomies has been critical for GM. We were able to design a robust structure for vehicle data, brand programs, safety tagging, and usage rights, while also enabling scalable governance across thousands of users and agencies.

AI-Enabled Features: Aprimo’s AI functionality has helped automate tasks like caption generation, and metadata prediction. We are already seeing efficiency gains, with teams spending less time on manual audits and more on strategic value.

Global Collaboration: With thousands of global users—including internal employees, external agencies, and dealer networks—Aprimo has made it possible to distribute assets consistently while enforcing security, watermarking, and rights management rules.

Continuous Innovation: Aprimo has been responsive in enhancing features like bulk ingestion, reporting/insights dashboards, and connectors (e.g., Workfront integration), helping GM evolve quickly during our DAM migration and sunset of legacy platforms. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Complex Metadata Setup

While Aprimo’s flexibility is powerful, setting up and maintaining a global taxonomy is complex. Small configuration changes can have ripple effects, which makes governance heavy.

Dynamic relationships (like vehicle brand > make > model > year > trim) sometimes feel overly rigid and slow compared to a flat list.

Bulk Upload & Metadata Entry

CSV uploads and bulk ingestion workflows are not always smooth. Validation errors can be hard to troubleshoot, and agencies often need extra support.

Integrations & Automation Gaps

Reporting/insights dashboards are powerful, but building custom reports requires training and feels less intuitive compared to other BI tools. Review collected by and hosted on G2.com.

DW
Associate Director, Content Platforms
Enterprise (> 1000 emp.)
"Intelligent, Flexible, AI forward platform"
What do you like best about Aprimo?

Great scalability in this platform for our extremely complex organization. Quick time to value and a significant value driver for our marketing teams. Incredible support from account teams and customer success. Great UI and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

There are so many value adding components, we have yet to achieve the full value by unlocking productivity management and other ancillary DAM capabilities. Review collected by and hosted on G2.com.

BA
Project manager
Mid-Market (51-1000 emp.)
"Aprimo keeps our marketing team sane and productive"
What do you like best about Aprimo?

I like how Aprimo brings all our marketing stuff into one place, just like a digital filing cabinet that actually works. It integrates well with tools like Adobe, and the AI that automatically tags our files saves us so much time. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Honestly, there’s no much to dislike, but sometimes the interface can be a tiny bit clumsy at first. It took our team a short while to get used to navigating it, but once we did, it was smooth sailing. Review collected by and hosted on G2.com.

Wendy R.
WR
International Logistics Senior
Small-Business (50 or fewer emp.)
"Aprimo: Pros and Cons Review"
What do you like best about Aprimo?

Aprimo has really impressed me in several ways. Since my team started using it, we’ve been able to centralize all our important digital assets (images, videos, documents), which used to be scattered across different folders, servers, or platforms. This has greatly improved our efficiency — finding content is no longer a struggle.

The metadata and organization features are excellent. You can classify assets with different tags and custom taxonomies, which makes finding exactly what you need much faster.

I also like the internal collaboration tools — you can review, approve, and share content easily among team members. This has reduced errors and delays that used to happen while waiting for approvals.

Another strong point is its scalability. In my organization, we handle multiple brands and external partners across different regions, and Aprimo has handled large volumes of content and users very well. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Aprimo is powerful but not very easy to learn at first. The interface can feel a bit complex, and customer support isn’t always as fast as expected.

It’s also on the expensive side, which might be a challenge for smaller companies. Review collected by and hosted on G2.com.

ID
Media Manager
Mid-Market (51-1000 emp.)
"Aprimo boosts our marketing efficiency."
What do you like best about Aprimo?

I love how aprimo keeps all our marketing assets organized in one hub, making it easy to locate files and collaborate with my team. Also the built-in AI tools like content recommendations and automated tagging, help us cut down on repetitive tasks, which let us focus on more creative work. I love the fact that it integrates seamlessly with Adobe creative cloud making our work efficient. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Sometimes the platform feels a bit slow when handling large files and the mobile experience isn't as smooth as i would like. Aside these, we love all of It's features. Review collected by and hosted on G2.com.

Eric S.
ES
Ledamot Kommunfullmäktige
Enterprise (> 1000 emp.)
"Satisfying system for our Content process"
What do you like best about Aprimo?

Aprimo has a very clean user interface that gives us a seamless support for our content creation process from planning, producing and managing our content. Review collected by and hosted on G2.com.

What do you dislike about Aprimo?

Aprimo's out-of-the-box functions are more suited a smalled business, and we, as a large enterprise, have had to do extensive customizations to make it fit for purpose. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

10 months

Average Discount

10%

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Aprimo Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Video
Audio
Images
User, Role, and Access Management
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