BambooHR Reviews & Product Details - Page 4

Honestly, the ability to streamline processes that would normally take so much longer. Giving employee the ability to be in charge of their personal information, to submit and cancel requests with the click of a button, to be able to track their timeoff taken etc. Review collected by and hosted on G2.com.

I wish I could edit the documents uploaded. Review collected by and hosted on G2.com.

What I like best about BambooHR is its intuitive interface and how seamlessly it centralizes key HR functions, like time-off management, document storage, and performance tracking in one place. It’s easy to use for both HR and employees, and it genuinely saves time while improving transparency and organization across the company. Review collected by and hosted on G2.com.

The only thing I dislike about BambooHR is that the Italian language isn't available. Having Italian as an option would greatly improve accessibility and user experience for our team. Review collected by and hosted on G2.com.

Rapid efficiency gains – moved us from paper files to searchable, report-ready records, saving ~$11 k in wasted PTO/benefits admin time.

Great feature-to-price balance – the only platform that met our requirements and budget, with a month-to-month contract that reassured leadership.

Robust core tools – custom & canned reporting (turnover, EEOC, benchmarking), onboarding/offboarding task lists, time-off tracking with calendars and automated email alerts, employee files, org chart, and custom fields.

Implementation support & customer service – implementation manager was patient, hands-on, and creative; ongoing support tickets get resolved in reasonable time.

Mobile app for field staff – 70 % of our workforce can request PTO or view info from the jobsite with minimal friction.

Unexpected extras – Slack HR community for peer answers, credential-renewal alerts via custom fields, and upcoming switch to the built-in ATS (saving another $7 k/year). Review collected by and hosted on G2.com.

Benefits carrier integrations – our small insurers don’t connect, and sales couldn’t flag that early; we paid for a month of the add-on we couldn’t use.

Granular access levels are clunky – lots of trial-and-error to grant the right visibility without over-sharing.

Limited employee-survey module – “Employee Satisfaction” lacks the question flexibility we need, so we collect feedback elsewhere.

Time-off policy setup learning curve – unique accrual rules required backend help and several iterations.

Minor login hurdles – mobile SSO via Microsoft trips up crew members who forget their passwords. Not the fault of BambooHR, though.

Despite those bumps, BambooHR has delivered on every core goal we set—and given us a clear roadmap for future HR improvements. Review collected by and hosted on G2.com.

BambooHR is user-friendly for employees, supervisors, and admin users. It has become our main source for employee information and time tracking, performance management, and surveys. Though we have not used the add-ons for payroll or benefits, those are also available. BambooHR is always working on improving existing features and introducing new ones based on customer feedback. They offer a huge selection of partner integrations as well. Customer support is outstanding and just a call, chat, or request away. Review collected by and hosted on G2.com.

BambooHR does not currently have its own scheduling feature. Using an integration for scheduling does not flow 100% from BambooHR to the other system; seems like time off requests submitted in the scheduling system can carry over to BambooHR, BUT this is not ideal if we want employees using BambooHR for everything. Notifications do not exist for certain actions (such as leaving a note on an employee's profile). When creating signature templates, they must be housed on the main Files and cannot be created on an employee's file (which would be helpful if something only applies to that one employee). However, in spite of these issues, BambooHR is excellent and I would still highly recommend it. Review collected by and hosted on G2.com.

It has a very easy UI for everyone to understand. Reporting is very useful to track our employees' information. We use it every single day to manage employees profiles and information. Review collected by and hosted on G2.com.

Sometimes when we have an issue, one of the solutions is to try and clear the cache, which does not work. That's what BambooHR support tell us to do when they don't know how to solve an issue. But in general, it's pretty great support for daily minor issues. Review collected by and hosted on G2.com.

BambooHR has been instrumental in streamlining our HR processes by serving as a one-stop platform for all our reporting and HR needs. Having everything in one place—documents, employee records, performance data, and assets—makes it incredibly easy to access and manage information when needed. The system’s structure and usability have significantly improved our efficiency.

In particular, the Hiring Portal has transformed our recruitment efforts, making it easier to attract and secure great talent. Thank you, BambooHR, for providing such a reliable and comprehensive HR solution! Review collected by and hosted on G2.com.

The only area for improvement we’ve noticed is that reporting access occasionally drops off. Team members who are assigned specific access sometimes lose those permissions without notice. We’re unsure if this is due to system updates on your end, but it can create a bit of stress when we’re working to tight timelines. Review collected by and hosted on G2.com.

It is easy to use for the most part. The day to day stuff, even payroll is simple. Some of the set up seems clumsy, but once it is set up, it runs great. Very easy to train employees on. And the customer support is fantastic! Best support for an online product I have ever experienced. Review collected by and hosted on G2.com.

Some of the set up of things takes a while, but once it is done, things usually work well. Review collected by and hosted on G2.com.

BambooHR has most features that you would expect from an HRIS platform. Review collected by and hosted on G2.com.

When we first started using BambooHR in 2020, I had nothing but great things to say. Now, they continue to make significant changes in how payroll is processed, features available in the system, etc. with zero regard for how it impacts the customer. We "upgraded" our plan based on the advice from BambooHR to fix some of the issues we were having only to find out that most of the features they advertised in the upgraded plan do not work and are not customizable while we pay significantly more on a monthly basis for them. Review collected by and hosted on G2.com.

The platform is extremely user-friendly and intuitive. Customer support is a standout—they are quick to respond, easy to work with, and consistently helpful. It’s easy to manage employee data, track PTO, and onboard/offboard employees all in one place. Despite a few hiccups, I wouldn't consider switching platforms. Review collected by and hosted on G2.com.

Since recent updates, I’ve noticed more system bugs than usual. One of the biggest concerns has been employee information being deleted upon offboarding—this data should always be retained. I’d also love to see enhancements in the Benefits section, specifically the ability to input and display life insurance costs based on selected coverage amounts so employees understand their payroll deductions better. Review collected by and hosted on G2.com.

BambooHR offers a single source of truth for all your HR information. Review collected by and hosted on G2.com.

It is impossible to assign training activities directly to some people. Instead, they must be assigned to the whole group or business unit. The API documentation lacks of many details and getting support from the team takes time Review collected by and hosted on G2.com.