Greenhouse Reviews & Product Details

The system is incredibly user-friendly and highly customizable, making it easy to tailor it to our specific hiring needs. It has greatly streamlined our recruitment process, from posting jobs to managing candidates, all in one seamless platform.

The implementation team was phenomenal – they provided expert guidance every step of the way and were always available to help with any questions or challenges. Their support made the transition smooth and efficient. Review collected by and hosted on G2.com.

There are a few quirks that can be a bit frustrating. For example, Hiring Managers can't set themselves as the Hiring Manager for Offer Approval purposes when submitting a job. This requires a bit of a workaround, which adds extra steps to what should be a simple process. Review collected by and hosted on G2.com.

This is a highly intelligent ATS that offers a wide range of customization options tailored to different contexts. It enables you to work in an efficient, integrated, and comprehensive manner. One of its greatest strengths is the depth it provides for data analysis, allowing you to explore insights extensively.

During the implementation phase, Greenhouse's Team was extremely attentious and made everything easiest. Even with some language and cultures difference, they didn't made it a barrior and was always putting a lot of effort on making it as soft as it could. This was very important for us to have a successful implementation and Roll Out. Review collected by and hosted on G2.com.

While the interface is straightforward and the features and icons are logically organized at each stage of the journey, I feel it could be made a bit more user-friendly. Additionally, some custom field details do not always fit the needs of users from other countries and cultures, like Brazil. It would be great to have options for further localization to better accommodate customers of different nationalities. Review collected by and hosted on G2.com.

I really appreciate Greenhouse's excellent scheduling capabilities, which make organizing interviews much more streamlined. Its ability to integrate seamlessly with other software, especially Metaview, is incredibly beneficial. This integration allows us to automatically sync interview transcripts with candidate profiles, enhancing our workflow efficiency. Additionally, Greenhouse’s intuitive design and comprehensive features meet all our needs as an applicant tracking system. I also find the automation and AI functionalities they have implemented recently to be of great utility. Review collected by and hosted on G2.com.

I'd like to see a natural language prompt that allows me to find candidates in our candidate database similar to a ChatGPT prompt. I'd also like to see that for reporting, where I could use a natural language prompt to generate certain views or reports or dashboards. Review collected by and hosted on G2.com.

It can do so much! I love the CRM, though we are still learning how to use it. The customer support is fantastic. There is a chat option for instant help (and it's excellent help), a feature to open a ticket, and/or opportunities for scheduling meetings with support if a deeper dive or assistance is needed. It's also swift and easy to make updates, once you get the hang of it! Learning the ropes and the cadence of how something works will allow more features to be used. I use it constantly, to open jobs, source for candidates, interview candidates, and it has a very clean and understandable interface. Review collected by and hosted on G2.com.

It's not unhelpful, it's just huge, and it takes a long time to learn. The only thing missing is the ability to reply directly from Greenhouse. I need to work in my inbox and export emails. However, that allows our email domain to match, so the experience is seamless for candidates. Review collected by and hosted on G2.com.

Greenhouse is extremely intuitive and user-friendly, which makes it easy for both recruiters and hiring managers to adopt. I really like the structured interview kits, automated workflows, and how customizable the platform is to fit different hiring processes.The reporting and analytics features are very powerful, and the wide range of integrations with other tools makes it easy to connect Greenhouse with our existing tech stack, streamlining the entire hiring process. Review collected by and hosted on G2.com.

While Greenhouse is a strong ATS overall, the reporting could be more flexible, especially when trying to combine different data points into one view. The mobile app is also somewhat limited compared to the desktop version — it’s great for quick updates, but more advanced features would make it much more useful on the go. Review collected by and hosted on G2.com.

Greenhouse is known for its intuitive and easy-to-navigate interface, making it easy for recruiters, hiring managers, and candidates to use.  

Structured Hiring: Greenhouse emphasizes a structured hiring process, helping organizations standardize their approach, reduce bias, and make more data-driven decisions.  

Collaboration tools: The platform facilitates collaboration among hiring teams with features like shared feedback, interview scheduling, and candidate scorecards.  

Automation: Greenhouse automates many manual tasks, such as posting job ads, scheduling interviews, and sending email communications, freeing up recruiters' time.  

Robust reporting and analytics: The platform provides in-depth reporting and analytics that help organizations track key metrics, identify areas for improvement, and make data-driven hiring decisions Review collected by and hosted on G2.com.

The Greenhouse mobile app has received mixed reviews, with some users finding it less intuitive or feature-rich compared to the desktop version. Review collected by and hosted on G2.com.

Greenhouse offers a clean and organized interface that makes it easy to track candidates throughout the hiring process. The structured interview workflows and automated reminders help keep everything consistent across teams. It’s also convenient that hiring managers and recruiters can collaborate within the same platform. Review collected by and hosted on G2.com.

Some features can feel a bit complex at first, especially when setting up custom workflows or reports. Certain pages take a few extra clicks to reach, and the interface could be slightly more intuitive in some areas. However, once you’re familiar with the system, it becomes easier to navigate. Review collected by and hosted on G2.com.

I appreciate being able to refer my friends to any open position at my company directly through the Greenhouse recruiting portal, and I also like that I can track the progress of their recruitment. Review collected by and hosted on G2.com.

The functionality is quite limited. I’m unable to use this on my mobile phone, which is disappointing. Additionally, if dark mode were available, I think it would greatly improve the appearance. Review collected by and hosted on G2.com.

The product stands out for its ease of implementation, reliable customer support, and the wide range of features it offers. Review collected by and hosted on G2.com.

Limited flexibility in customizing review forms and rating scales.

Weak analytics and reporting compared to dedicated performance tools.

No built-in calibration or distribution curve features.

Poor visibility of past review cycles for managers and employees. Review collected by and hosted on G2.com.

Overall easy to use, good notifications and reporting features. In general deserves positive reputation for functionality. Review collected by and hosted on G2.com.

No consultation with customers before making major changes. Tried to implement a new Candidate Profile screen in 2024 that was horrendous and thankfully was taken down after numerous customer complaints. Unfortunately they plan to force an 'updated' version on Sept. 8 that still has major flaws and provide no option to opt out.

Customer service pays lip-service to the concern, can't explain the need for more white space, and just say use the training manuals (we need a training manual to learn how to use something that's meant to be better and more intuitive??). New profile is more difficult to use and navigate , and hiring managers who tried it uniformly ask how to switch back to the legacy profile! Greenhouse seems to have become complacent with their ranking , acting like it gives them carte blanch to ignore their customers. So disappointing. Review collected by and hosted on G2.com.