[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Share your insights with Xero

Thousands of people like you come to G2 to find out whether solutions like Xero are the right fit for them. Share your real experiences with Xero and the G2 community and help someone make the right decision about their software.

Xero Reviews & Product Details

Xero Product Details

Pricing

Pricing provided by Xero.

Starter / Early

$13.00
Per Month

Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
Xero Demo - Projects---Task-&-Expenses-(prof.-services).png
Xero Projects Task and Expenses
Xero Demo - Dashboard-mobile IOS.png
Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
Play Xero Video
Product Avatar Image

Have you used Xero before?

Answer a few questions to help the Xero community

Xero Reviews (1,235)

View 2 Video Reviews
Reviews

Xero Reviews (1,235)

View 2 Video Reviews
4.4
1,235 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Kritika P.
KP
Finance Manager
Mid-Market (51-1000 emp.)
"Xero: Clean, Intuitive, and Time-Saving"
What do you like best about Xero?

Xero makes accounting feel simple. I really like how clean and easy the layout is, everything is where it should be. Creating invoices, checking bank statements, and tracking payments hardly takes any time now. I also love that i can log in from anywhere and everything stays in sync. The automation for bills and reconciliations saves a lot of manual work, which gives me more time to focus on analysis instead of data entry. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I wish the reports had more customization options. sometimes i want to adjust formats or add extra fields. other than that, it runs smoothly and rarely gives me trouble. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi Kritika, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it!

We'd love for you to share your thoughts on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better.

Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Ideas that gain significant community support are regularly reviewed and play a crucial role in shaping our product roadmaps. In fact, last year, we released features based on over 360 community-instigated ideas. Your valuable input helps us continuously improve and innovate!

Nishtha C.
NC
Functional Lead- Internal Audit
Textiles
Enterprise (> 1000 emp.)
"Reliable accounting platform that simplifies financial management"
What do you like best about Xero?

Xero is how simple it is, even though it's incredibly powerful. Since it's cloud-based, I can check our financial data from anywhere, which makes working with my team so much smoother. The way it automatically handles those tedious accounting tasks like bank reconciliations and invoice tracking is a huge time saver. As someone who works with internal audits, I love how transparent everything is and how easy it is to trace entries back to their source. Plus, it integrates really well with our other financial tools, which means fewer manual errors and less headache keeping everything in sync. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero handles most accounting needs really well, I do wish the reporting customization was a bit more flexible. For bigger organizations like ours that have more complex reporting needs, the standard templates can feel pretty restrictive sometimes. Review collected by and hosted on G2.com.

Response from Xero of Xero

Thanks for taking the time to share your great feedback, Nishtha. We also appreciate you highlighting where more detail could make the process could be improved! We also encourage you to vote for or share your ideas in Xero Product Ideas - https://productideas.xero.com/ Our team regularly reviews these when considering their product roadmaps.

Rohit M.
RM
Operations Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable, Simple, and truly supportive"
What do you like best about Xero?

I completely get where you're coming from dealing with poor customer service can make even a good product feel unbearable. Xero really stands out in that way. Its designed to be intuitive, so you don't spend hours trying to figure things out, and when you do need help, their support team is actually responsive and knowledgeable. Its a breath of fresh air compared to some of the bigger brands that treat oyou like just another ticket number. xero makes accounting feel simpler and less stressful, which is exactly what most small business owners need. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero does such a good job overall that it almost feel like you are waiting for something to go wrong but it never really does. The platform runs smoothly, and the support team knows what they are doing, which is rare these days. Live chat would definitely be a nice bonus for fast questions, but since their phone support is already top notch and easy to reach, its not a dealbreaker at all. its one of those cases where the experience makes up for few small things that could be improved. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi Rohit, we really appreciate you taking the time to share such a thoughtful review. It’s great to hear that Xero’s payroll tools and support team are helping make things simpler and more efficient for you. We also appreciate your suggestion about live chat, feedback like this helps us keep improving. If you’d like to share this directly with our product team, you can do so on our Xero Product Ideas page.

See how Xero improved
KL
Operations Manager
Mid-Market (51-1000 emp.)
"Simple, clear, and easy to use"
What do you like best about Xero?

Xero it makes managing my accounts feel simple and straightforward. The support team is also great, they are always available when I need help and take the time to guide me through things step by step. Their explanations are clear and easy to follow, which makes solving any issues so much less stressful. Its a reliable and user friendly tool that makes bookkeeping a lot easier Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero, but one downside is that in the US, it still does not connect directly to a payroll system. Thats been a bit frustrating since it means i have to handle payroll separately. Right now, i am using gusto and really hope that some day xero and gusto can work together it would make things so much smoother. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi Kyle, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know.

We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/.

Thanks again for helping us make Xero even better!

SC
Founder/President
Small-Business (50 or fewer emp.)
"Simple, reliable, and efficient accounting software"
What do you like best about Xero?

Xero makes day-to-day accounting very straightforward. The interface is clean, intuitive, and easy to navigate even for non-accountants. I really appreciate the seamless bank feed integrations, automated reconciliation, and the ability to collaborate with my accountant in real-time. The reporting features are detailed yet easy to customize, which helps in making financial decisions faster. Cloud accessibility is also a big plus since I can check numbers on the go from any device. Review collected by and hosted on G2.com.

What do you dislike about Xero?

While Xero is great overall, the learning curve can be slightly steep for complete beginners. Some advanced features, like project tracking and advanced reporting, could be more user-friendly. I also feel customer support response times can be a bit slow during peak hours. Additionally, third-party integrations sometimes require extra configuration, which may not be ideal for smaller businesses without tech support. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi Shiv, thanks so much for your thoughtful review. We’re thrilled to hear Xero’s bank feeds and reporting tools are helping simplify your accounting. We appreciate your feedback on usability, support, and integrations, too. If you’d like to share your ideas directly with our product team, you can do so on our Xero Product Ideas page. If you ever need help or have any questions, please raise a case through Xero Central and our support team will be in touch.

See how Xero improved
Abdul Mannan S.
AS
IT Manager
Mid-Market (51-1000 emp.)
"Xero - Best cloud based accounting app"
What do you like best about Xero?

Xero is very easy to navigate and use. The dashboard is clean, simple, and straightforward, which makes it easy to understand the financial position at a glance. I really appreciate that I can access it from anywhere, and it speeds up tasks like invoicing, bank reconciliation, and reporting.

It also integrates well with other apps like Hubdoc, Joiin, and Syft, which helps reduce manual work and saves time. As Xero Partners, we onboard all our new clients on Xero because it’s easy to implement and user-friendly. It’s our main accounting platform, and we use it frequently across most of our client base. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Setting up custom reports or handling comlex payroll situations can be trickly sometimes without help. Also, support response times can sometimes be slow when I need urgent assistance. Review collected by and hosted on G2.com.

Response from Xero of Xero

Thanks for taking the time to share you review, Abdul. Great to have you with us!

JD
Project Manager
Mid-Market (51-1000 emp.)
"Practical and powerful"
What do you like best about Xero?

Once you get used to Xero, it feels really simple to work with. day to day tasks become smooth and almost automatic, and the layout just makes sense. Its a solid that gives accounting teams plenty of flexibility, with strong modules and reliable reporting. I also like that you can track transactions in different ways, which makes managing finances a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Xero?

At times, the system doesn't really fit with how our business processes or internal control work. Even though Xero has strong features, we've had to a few manual workarounds when certain workflow weren't supported. It would be much better if the system was a bit more flexible so we didn't need those extra steps. still, we've always managed to figure things out in the end. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi Jeri, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know.

We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/.

This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better!

BE
Accountant
Enterprise (> 1000 emp.)
"I definitely became a more efficient and modern accountant!"
What do you like best about Xero?

Xero is incredibly easy to use and saves me a tremendous amount of time. Its dashboard is very clean and intuitive, making navigation incredibly simple, even for clients who have no accounting experience. Bank reconciliation is its standout feature: by automatically connecting to my bank accounts, I can reconcile most transactions with just one click, eliminating the need for manual data entry. Plus, it allows me to have unlimited users on almost all plans, which is perfect for giving my entire team and my clients access without any extra cost. It's a truly robust and modern system. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I feel that the customization options for invoices and report templates are somewhat limited; I would sometimes like more control over the design. For certain countries, the payroll module isn't as fully developed, or it may be a third-party add-on, which adds an extra step. Also, for new users, the learning curve might be slightly steeper than with other programs at first, although it's easy to master once you get used to it. Review collected by and hosted on G2.com.

Response from Xero of Xero

Hi there, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know.

We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/.

This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better!

Lika S.
LS
Bookkeeper
Small-Business (50 or fewer emp.)
"A Reliable Partner for Invoicing and Reports"
What do you like best about Xero?

What I like most about Xero is the way it simplifies invoicing and reporting while still feeling professional and reliable. I use it on a daily basis, and it consistently makes my work more efficient. Invoices are easy to create, customize, and send, which saves me time and makes my business look polished to clients. The reporting features are also incredibly valuable—I can quickly see cash flow, expenses, and overall performance without digging through complicated spreadsheets. On top of that, Xero’s integrations with other tools make it seamless to connect different parts of my workflow. Altogether, it feels like an accounting platform that was designed with real users in mind, balancing powerful features with an interface that’s genuinely easy to use. Review collected by and hosted on G2.com.

What do you dislike about Xero?

One area I think Xero could improve is in its navigation and customization options. While the platform is overall intuitive, sometimes it takes a few extra clicks to find certain settings or reports I use often. I also wish the mobile app mirrored more of the desktop functionality, since it would be helpful to have the same level of detail when I’m on the go. These aren’t dealbreakers, but refining those aspects would make an already excellent platform even more efficient. Review collected by and hosted on G2.com.

Response from Xero of Xero

Thanks for your detailed review, Lika! Appreciate your notes on platform navigation, we've recently made some terrific updates to this functionality and hope you'll find them useful. For further suggestions and ideas we recommend submitting yours via https://productideas.xero.com/ for the team to review and consider.

NZ
Banking analyst
Enterprise (> 1000 emp.)
"The invoices are where they should be"
What do you like best about Xero?

What I appreciate most about Xero is its precision and the ability to easily track expenses and invoices. With Hubdoc, I can capture receipts and connect them directly to transactions, then organize them by unit, country, or type of expense. This helps me keep a transparent and auditable structure that is easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I appreciate how the invoices are completely customizable, allowing me to tailor them to my needs. I also benefit from automating payment reminders and being able to track their status in real time. Additionally, every expense is recorded with a detailed history by user and action, which adds another layer of transparency. These features are exactly why I enjoy using this software; Xero has truly proven itself to be outstanding. Review collected by and hosted on G2.com.

Response from Xero of Xero

Great to hear you're enjoying such success with invoicing features, Nagy - thanks for your review!

Pricing Options

Pricing provided by Xero.

Starter / Early

$13.00
Per Month

Standard / Growing

$37.00
Per Month

Premium / Established

$70.00
Per Month

G2 Deals

Exclusive savings on Xero through G2 Deals

Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

How to claim this offer

Claim your offer by completing sign up through to purchase directly through our landing page. This offer is only available to organisations new to Xero.

Xero Comparisons
Product Avatar Image
QuickBooks Online
Compare Now
Product Avatar Image
FreshBooks
Compare Now
Product Avatar Image
Sage Intacct
Compare Now
Xero Features
Customization
User, Role, and Access Management
Performance and Reliability
Journal Entries
Tags / Dimensions
Audit Trail
Invoice Customization
Payment Processing
Purchase Orders
Product Avatar Image
Product Avatar Image