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M-Files Reviews & Product Details - Page 4

M-Files Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

M-Files Media

M-Files Demo - M-Files Search
Search functionality
M-Files Demo - M-Files Profile open
User profile
M-Files Demo - M-Files Permissions
Permissions
M-Files Demo - M-Files Process Maps
Process maps
M-Files Demo - M-Files Pinned items
Pinned items on M-Files
M-Files Demo - M-Files integrates seamlessly with Office365
M-Files seamlessly integrates with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, SharePoint, and Teams.
M-Files helps knowledge workers work smarter with metadata-driven architecture, automation, enterprise search, and GenAI (M-Files Aino)—boosting efficiency, security, and compliance while eliminating information chaos.
Play M-Files Video
M-Files helps knowledge workers work smarter with metadata-driven architecture, automation, enterprise search, and GenAI (M-Files Aino)—boosting efficiency, security, and compliance while eliminating information chaos.
Enhance your Microsoft Copilot Experience - Antti Nivala, Founder and CEO of M-Files, tells how he uses Microsoft Copilot and how our customers benefit from M-Files Connector for Copilot.
Play M-Files Video
Enhance your Microsoft Copilot Experience - Antti Nivala, Founder and CEO of M-Files, tells how he uses Microsoft Copilot and how our customers benefit from M-Files Connector for Copilot.
Berggren is a full-service intellectual property law firm with a long history of using M-Files. In this video Mikko Pippuri tells how Berggren is using M-Files and how it has helped the company in their business for over a decade already.
Play M-Files Video
Berggren is a full-service intellectual property law firm with a long history of using M-Files. In this video Mikko Pippuri tells how Berggren is using M-Files and how it has helped the company in their business for over a decade already.
TTI, Inc. is a specialty distributor for electronic components with revenue of 9.9 billion US$ in 2023. With its success in sales processes, customs clearance, and quality management, M-Files has established itself as a central platform.
Play M-Files Video
TTI, Inc. is a specialty distributor for electronic components with revenue of 9.9 billion US$ in 2023. With its success in sales processes, customs clearance, and quality management, M-Files has established itself as a central platform.
With M-Files, CENTILLION was able to achieve a significantly faster document approval process, free up personnel's time to other projects and increase customer satisfaction.
Play M-Files Video
With M-Files, CENTILLION was able to achieve a significantly faster document approval process, free up personnel's time to other projects and increase customer satisfaction.
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M-Files Reviews (243)

Reviews

M-Files Reviews (243)

4.3
244 reviews

Pros & Cons

Generated from real user reviews
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Ritesh D.
RD
Entrepreneurship
Small-Business (50 or fewer emp.)
"Great 1st impressions at M-Files- smart solutions and a supportive team"
What do you like best about M-Files?

what really stand out at m-files is thr smart take on ducment mngmt, its intuitive & makes staying organised so much easier. Also, having a friendly and suportive team around really helps you feel welcomed and motivated from day 1. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

so far everything is going relly well and i havent come across anyhting that I would consider a downside yet. The weather is good, the people are great. the team is awesome. we have full freedom of the way we work. we just need to keep ti profesional. And thats understandable. Review collected by and hosted on G2.com.

Response from Ana Hasbun of M-Files

Thank you for your review on G2.com. We're thrilled to hear that you find M-Files' smart document management intuitive and helpful for staying organized. It's also wonderful to know that our supportive team has made you feel welcomed and motivated from day one. We're glad everything is going well for you so far. Your positive feedback is greatly appreciated!

Best regards,

The M-Files Team

EJ
Senior Records Manager
Mid-Market (51-1000 emp.)
"Smart metadata makes research archiving so much easier."
What do you like best about M-Files?

In one of our project we used M-Files to digitize and manage university student records, research publications and faculty documents. Previously, many of those records were stored in scattered local folders or paper archives, which made it difficult to access or maintain version control. One specific use case that stood out was our accreditation documentation process. In that we had to gather, tag and submit course curriculum, facility credentials and various policy documents to our accreditation body. Using M-Files we were able to create a centralized document repository where all department could submit documents with proper metadata. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

One area for improvement was the report generation feature. While documents for well organized, creating aggregated report from metadata was not very easy and needed some workarounds. Review collected by and hosted on G2.com.

MK
Project Documentation Manager
Mid-Market (51-1000 emp.)
"M-Files brought structure and control to our site documentation"
What do you like best about M-Files?

We used M-Files during the project for large scale commercial facility, where we were managing hundreds of technical documents, including blueprints, contracts and site inspection reports. What I like most was how M-Files eliminated folder chaos. We no longer rely on site specific folders. Instead, everything was tagged with metadata and this made it incredibly easy to search and retrieve files even from the field. One feature that I appreciate was automated workflow approval for design changes. Now engineer can upload documents from the site and M-Files automatically route them for review. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The desk client interface felt outdated and sometime syncing large drawing files took longer than expected. Integration with our project planning tool required some middleware and we would have appreciated a native connector for that. Review collected by and hosted on G2.com.

NM
Account Manager
Information Services
Mid-Market (51-1000 emp.)
"Best Data Management & Storage Platform with Multiple Features"
What do you like best about M-Files?

Their integration have multiple features and have very reliable and ease to manage services. I use their document management and sharing features to store the dat and and the most important feature I like about their services is their privacy management with document sharing. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

No, I don't have any issues and I really like their ease to manage platform without having any problem. They have ease to implement option to implementing new task very easily. Review collected by and hosted on G2.com.

Tushar  G.
TG
Software Engineer
Mid-Market (51-1000 emp.)
"A perfact way to manage documents with the smart features of M files"
What do you like best about M-Files?

I can easily create the documents and make changes in this any time and share with my team so we can all manage work on same time in same document, this is very secure and i have tracking for each document. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I don’t have anything for dislike about it. Review collected by and hosted on G2.com.

MH
Director of Product
Small-Business (50 or fewer emp.)
"Advanced Security and Access Control: Spotlight on M-Files Document System"
What do you like best about M-Files?

Unlike traditional folder base system, M-file uses smart metadata tagging, making documents easier to find. Quick search and AI driven function exact filename, metadata filters (client, project,doc type) help me locate files fast.

Automatic versioning ensures I never lose previous edits. I can save emails directly to M file without leaving outlook.

Overall, strong security features and compliance tools have given me a greater peace of mind. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Not cons. Enhanced security and overall better information management Review collected by and hosted on G2.com.

SS
It Data Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful flexible"
What do you like best about M-Files?

M-Files has become a key part of how we work every day, We've built many of our processes around it and added several useful features. Thanks to how poweful and flexible it is, our team now saves many hours each month. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Sometimes the forms don't let us do everything we need, so it can feel like we're limited or restricted in what can achieve. Review collected by and hosted on G2.com.

Catherine C.
CC
Digital Marketing Director
Mid-Market (51-1000 emp.)
"Our document management system gets an effective transformation through a straightforward approach."
What do you like best about M-Files?

I appreciate M-Files because it structures document classification and characterization in meaningful approaches. The outstanding metadata feature in M-Files enables users to add relevant information tags that improves document search and retrieval capabilities. Documents located in folders remain a thing of the past because we now avoid fruitless document hunts. The automated process capabilities play a major role in transforming business operations. Document approval workflows at our organization have led to operation streamlining while minimizing human errors in our processes. Our organization now combines faster operations with better interdepartmental cooperation because of this system implementation. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M-Files operates as any technological instrument yet has space for development. The setup process becomes complicated for users who lack technical help during the first stages. The implementation process could benefit from interactive tutorials alongside online training sessions because they would facilitate easier usage of the features. Review collected by and hosted on G2.com.

EB
Quality Assurance Manager
Mid-Market (51-1000 emp.)
"A must have for finance teams with compliance needs."
What do you like best about M-Files?

Our finance and internal audit department started using M-Files to organise and manage documentation for quarterly audit, tax filling and financial tracking. The biggest benefit we experienced was the document classification and security control. We used metadata to classify documents by audit year, type and financial period. The audit trial feature made M-Files a game changer for our organisation. Every action taken on a document was recorded, which was specially helpful during our annual audit by third-party firm. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

One limitation we faced was the learning curve for non-technical staff, specially for senior finance executive who were used to traditional folder structure. While the metadata system is powerful, it initially confused some users who are expecting a Windows like layout. Review collected by and hosted on G2.com.

MS
Project Manager
Information Services
Mid-Market (51-1000 emp.)
"All Services of M-files Are Great & Helpful!"
What do you like best about M-Files?

Their services are really top notch and ease to managed, I use their document management and cloud content storage to store the data and also i need to share the data with my team mates with custom access. They gives a freedom to manage all data with effective manners. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Their customer support help me to setup my account with M-files and also provide a guidance to use their all services and integration with effective results. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Average Discount

8%

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M-Files Features
File Type Support
Metadata
Versioning
Performance and Reliability
Reporting and Auditing
System of Record Integration
Process Automation
Conditions
Activities
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