BetterUnite Reviews & Product Details

BetterUnite Product Details

BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters.

Product Website

Seller

BetterUnit

Discussions

BetterUnite Community

Languages Supported

English

Product Description

BetterUnite delivers a no cost, cloud based software platform for nonprofit organizations that enhances the efficiency and effectiveness of fundraising operations and constituent management.

Overview by

Leya Simmons (Co-Founder & CEO at BetterUnite)

Pricing

Pricing provided by BetterUnite.

Core

$45.00

Per Month

View More Pricing Information

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Madelyn M.

Director of Donor Impact

Small-Business (50 or fewer emp.)

10/8/2025

"The Best We've Found for Events"

3.5/5

What do you like best about BetterUnite?

I love that BetterUnite can be used for every single stage of my events! They have a comprehensive list of features, my favorite being the easy check-in with tap-to-pay on our cellphones for guests to pre-register their cards. Their team was highly attentive and quick to respond to any of our concerns. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

There are quite a few features that felt a little rough around the edges or not as customizable as my design team would have liked. While we were able to make everything work, we did have to find a few work arounds and when I shared the specific feedback with a team member, I got the response that "that's how it is". Review collected by and hosted on G2.com.

What problems is BetterUnite solving and how is that benefiting you?

The biggest problem that BetterUnite solved for me was the nightmare of processing payments at our gala. BetterUnite had the auction fully built into their software and made it easy for guests to make a simple donation, bid on an auction item, or give an offline gift while counting it all in one place. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Madelyn,

Thank you so much for your thoughtful review and for sharing your experience with BetterUnite! We’re thrilled to hear that our all-in-one event and fundraising tools, especially the easy guest check-in and tap-to-pay features, helped make your gala run smoothly.

We also really appreciate your honest feedback about customization and feature flexibility. Our product team continuously works to refine and expand functionality, and your insights directly help us prioritize improvements that make a difference for event organizers like you. Please don’t hesitate to reach out to our support team with any feature requests or suggestions, we love hearing from our users!

Thank you again for trusting BetterUnite to power your event, we’re so glad to have you as part of our community!

LR

Laura R.

Marketing and Operations Manager

Small-Business (50 or fewer emp.)

8/7/2025

"A Powerful Fundraising Platform That Keeps Getting Stronger"

4.5/5

What do you like best about BetterUnite?

The support! As they grow and our organization uses their platform more, we trust that the team at BetterUnite will help guide us through the process. We love that we can integrate our donor management, event planning/execution, and now email marketing all in one place. The applications are easy to use or if we can't figure things out, the BU staff is there to walk us through it. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Because Better Unite is young, there are still a few kinks to work out, especially with our donor management. Even though they are continuing to add requests and concerns to their next implementations and upgrades, we sometimes have to wait to use features or to make our updates. Review collected by and hosted on G2.com.

What problems is BetterUnite solving and how is that benefiting you?

We have had issues with soft credits that we have been working with BU on for a while now. I think we might be at a point where our donations are being assigned to the correct people. The brand new email marketing had an issue with scheduling out emails and so they have taken that feature away until they can fix it. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Laura,

Thank you for taking the time to share your experience with BetterUnite! We’re thrilled to hear that our support team has been helpful and that integrating donor management, event planning, and email marketing in one platform has been valuable for your organization.

We also appreciate your feedback regarding areas where we can improve, including donor management and email marketing features. Your insights are extremely helpful, and we’re actively working on enhancements to address these concerns and provide an even smoother experience.

We truly value your partnership and thank you for trusting BetterUnite to support your fundraising efforts!

Warmly,

TW

Tiffany W.

Development Manager

Small-Business (50 or fewer emp.)

8/4/2025

"Grateful and Appreciative"

5/5

What do you like best about BetterUnite?

As a Development Director juggling many moving parts, I loved how BetterUnite pulled everything together in one place. The platform offered a wide range of tools that helped streamline our event planning and fundraising efforts. Our event specialist, Kirby was invaluable, along with the entire support team. Kirby's guidance made all the difference in helping us pull off a successful gala. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

The table management feature was a bit confusing to use. It was difficult to get a clear understanding of where guests were seated, and moving names between tables wasn’t always intuitive. However, since, they have improved and made so many product updates to the platform it is hard to pinpoint exactly features to dislike. a Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Tiffany,

Thank you for taking the time to share your experience! We’re thrilled to hear that BetterUnite has helped centralize your fundraising, event management, donor engagement, and communications, saving your team time and allowing you to focus on impact and relationships.

We’re also so glad to hear that Kirby and our support team were able to provide guidance throughout your gala, it’s always wonderful to see our team making a difference. Regarding table management, we appreciate your feedback and are continuously improving the platform to make features more intuitive and user-friendly.

We’re grateful for your partnership and look forward to continuing to support your events and fundraising efforts!

Warmly,

TV

Tori V.

Development Associate

Mid-Market (51-1000 emp.)

7/31/2025

"Knowledgeable, Kind, and Supportive"

5/5

What do you like best about BetterUnite?

I love the support team! Everyone I've worked with online and in person has been so kind, helpful, and professional. In terms of the software, I love how customizable our event pages are and I love how thorough the site is. BetterUnite thought of absolutely everything we could need to run a successful event. We use it for all events, large and small, and have never had any issues. It's easy to use, easy to train people on, and easy to integrate with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Sometimes I wish there was a guided set up feature. Because the software is so detailed and offers so many options, it can be easy to forget a step, such as setting up confirmation emails. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Tori,

Thank you for sharing your experience! We’re thrilled to hear that BetterUnite has helped keep your events organized, from table setup and sponsorships to auction management, all in one platform. It’s wonderful to know that our software’s flexibility and integration with Salesforce have been helpful, and that our support team has provided consistent, professional assistance.

We also appreciate your feedback about guided setup. To help, we offer free live trainings as well as an onboarding setup guide available in the Help Center, these resources may make it easier to navigate all the options and ensure nothing is missed.

We truly value your partnership and look forward to continuing to support your events and fundraising efforts!

Warmly,

KE

Kristen E.

Development Coordinator

Small-Business (50 or fewer emp.)

7/30/2025

"BetterUnite Makes My Life So Much Easier"

5/5

What do you like best about BetterUnite?

BetterUnite's support team is second to none. They are quick to answer any questions I have or hop on a video call to make sure I feel comfortable using whatever feature I might be new to. The whole platform's ease of use makes it great for so many of our organization's needs, from keeping and updating contact records to full event operations and management. BU has everything we need, all in one platform, and are always open to new ideas they can integrate in the future. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I really only wish I could hang out with Selin. She is such a kind person, so knowledgeable, and never gets annoyed by all my email inquiries! Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Kristen,

Thank you so much for your kind words! We’re thrilled to hear that BetterUnite’s support and all-in-one platform have made managing your events, donor data, sponsorships, and volunteer operations easier. It’s wonderful to know that our features and team support are helping you feel confident and organized in every aspect of your work.

We also appreciate your shout-out to Selin, she’s always happy to help and it’s a joy to support you!

We’re grateful for your partnership and look forward to continuing to support your events and fundraising efforts.

Warmly,

JM

Julie M.

President

Mid-Market (51-1000 emp.)

8/11/2025

"BetterUnite: A Comprehensive Nonprofit Tool"

5/5

What do you like best about BetterUnite?

I’ve been using BetterUnite since it started, and it’s been a game changer for the organizations I support. It’s a great all-in-one platform for managing donors, events, fundraising, and memberships. The tools are easy to use, whether you’re organizing an event, setting up donation pages, or managing member relationships. The platform has made a real difference in how we operate, and the customer support is top-notch! Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

There are none. I do not feel as if there are any real downsides. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Julie,

Thank you so much for your kind words and for being with BetterUnite from the very beginning! We’re thrilled to hear that the platform has been a game-changer for the organizations you support and that our tools and customer support have made a real difference in your work.

It’s also wonderful to know that we’ve been able to help solve challenges over the years, from QuickBooks integration to other barriers, your feedback truly motivates our team to keep improving and supporting our users.

We’re grateful for your trust and look forward to continuing to support your fundraising and donor management needs!

Warmly,

BB

Brian B.

Development Director

Small-Business (50 or fewer emp.)

9/10/2025

"Great experience with software and Account Manager Kirby Cathey"

5/5

What do you like best about BetterUnite?

We just used BetterUnite for our first Gala & things could not have gone better. We are loving using BU not just as our event software but also as our Donor management system. Kirby Cathey has been incredibly helpful as we have implemented BU as a tool and she was also crucial in our Gala preparing and then the execution of the event itself - as she was the BU person present as a hired worker for our event. Very happy customers of BU! Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Haven't seen downsides yet but will keep you posted Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Brian,

Thank you so much for sharing your experience and for trusting BetterUnite for your first Gala! We’re thrilled to hear everything went smoothly and that you’re finding value not only in our event software but also in our donor management system.

We also love hearing your shoutout for Kirby, she’s truly amazing, and we’re so glad she was able to support your team throughout your Gala preparation and execution.

We’re excited to continue partnering with you and can’t wait to see the impact you’ll make with your future events and fundraising. Please don’t hesitate to reach out if there’s ever anything we can do to support you further.

With gratitude,

LM

Lisa M.

Director of Development

Small-Business (50 or fewer emp.)

8/11/2025

"Betterunite has been a game changer for fund development for our organization"

5/5

What do you like best about BetterUnite?

What we love about Betterunite is that everything thing we do for fund development is now under one umbrella. Before BetterUnite, we juggled two different platforms, one for auctions and another for nonprofit CRM and fundraising and neither fully met our needs. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

The only downside that I have found is that when I run a report even though I have selected the information I need I get much more than I need. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

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Hi Lisa,

Thank you so much for your thoughtful review! We’re thrilled to hear that BetterUnite has helped bring all of your fundraising and donor development efforts under one umbrella, saving your team valuable time and allowing you to focus more on your mission and supporters.

We also appreciate your feedback on reporting, it’s really helpful for our team to know where we can simplify the experience. We’ll be sure to pass this along to our product team as we continue refining and improving.

We’re grateful for your partnership and look forward to supporting your fundraising success for years to come!

Warmly,

WB

William B.

10/13/2025

"Excellent Support, Simplifies Event Management"

3.5/5

What do you like best about BetterUnite?

I appreciate BetterUnite for simplifying the ticketing, bidding, and auction processes for events, saving us from manual tracking. It's been a relief for our staff during event days, allowing us to concentrate on donor interactions. The customer support is excellent and provides timely responses. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I find the payout reporting to be problematic because it complicates the reconciliation process with QuickBooks. The reports do not clearly break down what each cart and transaction contains, making it difficult to understand and track individual transactions effectively. Review collected by and hosted on G2.com.

KL

Kandice L.

Founder and Fundraising Consultant

Small-Business (50 or fewer emp.)

8/6/2025

"I recommend this software to all of my clients!"

5/5

What do you like best about BetterUnite?

Better Unite has listened to the leaders in this industry and have really created a fundraising software that is well rounded and easy to use. Not only does it have everything needed to host a successful fundraiser but it is fairly priced for my clients and their support team is unmatched. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Better Unite can be hard to navigate sometimes. I am in the software all of the time and still get lost from time to time. Review collected by and hosted on G2.com.

Response from Leya Simmons of BetterUnite

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Kandice, thank you SO MUCH for taking time out of your busy schedule to leave a review. We are so grateful to have you as a partner and your extraordinary feedback has made a great impact on BetterUnite's ease of use. We're still working on making navigating easier - even with all of the complex options, you're helping us get where you need to go more fluidly. You're amazing!