Dynamics 365 Sales Reviews & Product Details - Page 5

Dynamics 365 Sales Product Details

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application. With Microsoft Dynamics CRM, you get powerful CRM software delivered on cloud, hosted or on premises. Our CRM Online service providing instant-on anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA).

Seller

Microsoft

Discussions

Dynamics 365 Sales Community

Product Description

Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

Overview by

Kyle Teegarden

Pricing

Pricing provided by Microsoft Dynamics 365 Sales.

Dynamics 365 Plan

$210

/month per user

Customer Engagement Plan

$115

/month per user

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

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Dynamics 365 Sales Integrations

(4)

Integration information sourced from real user reviews.

Dynamics 365 Sales Media

Dynamics 365 Sales Demo - New Opportunity

This shows a new opportunity in CRM, showing all relevant details and includes process flow to progress to close, as well as the ability to collaborate through Lync and Yammer

Dynamics 365 Sales Demo - Sales Dashboard

This shows a sales person's dashboard including their funnel, top opportunities and work in progress. This dashboard is completely configurable enabling each sales person to show the information most relevant and useful to them.

Dynamics 365 Sales Demo - Mobile tablet app

This shows a sales person's Dynamics CRM app - in this case on an iPad but also available for Windows and Android tablets.

This shows a corporate customer (account), providing a complete view of all interactions with the client, as well as how the sales team has collaborated to support the client using Yammer

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IO

Verified User in Outsourcing/Offshoring

Enterprise (> 1000 emp.)

9/13/2023

"Nice platform"

4/5

What do you like best about Dynamics 365 Sales?

Easy to use, doesn't get hang. Fast performance. Easily available. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

It has been updated to unifinance for better interface. Data filteration needs update. Some features are restricted. Review collected by and hosted on G2.com.

OP

Olivia P.

Brand Analyst

Small-Business (50 or fewer emp.)

1/10/2023

"Delivering an integrated and streamlined customer database solution"

4.5/5

What do you like best about Dynamics 365 Sales?

Using Microsoft Dynamics 365 Sales is the ideal platform for success in any business venture, offering a combination of enhanced customer relationship management (CRM) tools, financial insights, and sales automation. Its robust database ensures accuracy and reliability when it comes to data storage. As well as this, its customizable interface allows us to tailor our operations according to our specific goals or needs. Furthermore, the ability to quickly view inventory reports with minimal effort further enhances how efficient managing your organization can be - streamlining tasks involving product measurements while also providing a better understanding of areas needing more attention or focus through detailed performance analytics. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

I find the lack of accessibility for Dynamics 365 Sales Microsoft Accessing Outlook from afar quite inconvenient. Using a mobile device makes it difficult and time-consuming, especially considering how much security is needed during the process, which requires further login steps on both devices. As someone who works remotely often, I need quick access with no extra hassle when using multiple tools, such as conference calls at once - something not currently available in this program. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Sales solving and how is that benefiting you?

Using Dynamics 365 Sales, salespeople can quickly analyze customer purchase history and tailor their approaches accordingly. Additionally, the platform shows us when our emails are opened so we can better engage with customers immediately. Its intuitive design makes Dynamics an invaluable part of any successful business strategy. Review collected by and hosted on G2.com.

SV

SHERIL V.

LTS Support Consultant

Enterprise (> 1000 emp.)

6/6/2023

"CRM to keep your work organised"

5/5

What do you like best about Dynamics 365 Sales?

Keeping notes

Being up to date on where you are on a task

Easy to transition in absence Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

Product Training for dashboard creation can be better Review collected by and hosted on G2.com.

AC

Aristion C.

Small-Business (50 or fewer emp.)

3/28/2023

"It completely changes the way you keep track of your leads and sales"

4/5

What do you like best about Dynamics 365 Sales?

Its broad customization is definetely helpful to caravan every customer's need. The UI is very friendly and intuitive as well as the new integrations with AI. Very good learning curve. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

Sometimes it can be overwhelming to know which functionalities to use. Review collected by and hosted on G2.com.

IC

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/3/2023

"3 years with MS365"

4.5/5

What do you like best about Dynamics 365 Sales?

Dynamics 365 is the fully Power package of contents that are really useful in organization. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

There is a nothing like to dislike, all tools and packages are usefully. Review collected by and hosted on G2.com.

AJ

Amal J.

Power Platform Developer

Small-Business (50 or fewer emp.)

8/10/2023

"D365 Sales"

4/5

What do you like best about Dynamics 365 Sales?

The model driven application setup with very solid architechture. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

The disability to integrate other dataverses other than dataverse. Review collected by and hosted on G2.com.

SF

Saad F.

Lead Fusion ERP Consultant

Enterprise (> 1000 emp.)

7/19/2023

"Dynamics CRM"

5/5

What do you like best about Dynamics 365 Sales?

easy to use and configure , business process are simple and straight forward with controls Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

implemntation consultants are not upto the mark Review collected by and hosted on G2.com.

CG

chetna g.

Senior Inside sales specialist

Mid-Market (51-1000 emp.)

2/3/2023

"user friendly and easy"

4/5

What do you like best about Dynamics 365 Sales?

it is very user friendly and not at all complicated,even someone who is not technical can use it. it synchronizes all calender,contacts and emails, can connect on linkedin Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

performance issue sometimes, cost is another issue, it takes a training to catch up on speed for all functions,some customizations are very costly and the system itself is costly Review collected by and hosted on G2.com.

LB

Lance B.

Human Resources Generalist

Mid-Market (51-1000 emp.)

2/7/2023

"Excellent Addition to Any Company"

4.5/5

What do you like best about Dynamics 365 Sales?

We are new to utilizing the entire Dynamics 365 software and it has completed streamlined and improved our processes. We love that now our software platforms integrate with one another. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

The implementation of the software has been a bit clunky, but we are working out the kinks. Review collected by and hosted on G2.com.

SK

Shubham K.

RevOps Lead

Small-Business (50 or fewer emp.)

11/10/2022

"Good CRM solution"

4/5

What do you like best about Dynamics 365 Sales?

I am impressed with the scope of customisation that dyanmics offer. Also, it has direct integrations with some of the leading Marketing and Sales Applications. Access to Marketplace is easy. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Sales?

Initially it is very complex to setup and in terms of cost it is very expensive when we compare to other CRMs like Zoho and Hubspot. MS Dynamics has Data storage limits Review collected by and hosted on G2.com.