QuickBooks Online Reviews & Product Details - Page 3

Cloud-Based Access, Real-Time Collaboration, Bank Feeds & Automation, Third-Party Integrations, Invoicing & Payments, User-Friendly Interface

These are the best likes for quick books Online Review collected by and hosted on G2.com.

Occasional Syncing Issues, Limited Customization, Feature Gaps vs Desktop Version are some things not that like from my side Review collected by and hosted on G2.com.

QuickBooks has helped us with our expenses tracking them tracking our hours for our employees. It’s been a very good system able to attach receipts and bills even scanning the main to the QuickBooks system and it will put it in the category that needs to be in fill out the information for you. It’s great with the contractors for 1099 and more. Review collected by and hosted on G2.com.

Setting up the payroll system was all complicated and time-consuming when happened to send in all the information that they needed. It took a while and so kept coming up with errors. Review collected by and hosted on G2.com.

I like the fact that it pulls in all my account information into a centralized spot. Review collected by and hosted on G2.com.

I don't like that it isn't always current and I can't figure out how to use the reporting features (my bookkeeper hasn't trained me on the platform and I haven't spent time trying to learn it.)

I also get frustrated that I have to re-enter the security feature for one of my bank accounts on a regular basis. Review collected by and hosted on G2.com.

1. User-Friendly Interface:QBO is designed for non-accountants. Its clean, intuitive dashboard makes it easy for small business owners and bookkeepers to manage finances without deep accounting knowledge.

2. Cloud-Based Accessibility: Being fully cloud-based, QuickBooks Online allows you to access your financials anytime, anywhere, from any device with an internet connection. This is great for remote teams and business owners on the go.

3. Real-Time Collaboration

With QBO, you can invite your accountant, bookkeeper, or team members to access the same system. Multiple users can collaborate in real time, reducing back-and-forth emails and delays.

4. Built-In Invoicing and Payments

You can quickly create branded invoices, send them by email, and even enable online payments via ACH or credit card directly from the invoice—speeding up your receivables.

5. Affordable for Small Businesses

QBO offers tiered pricing plans that are cost-effective for small businesses. You can start with essential features and upgrade as your needs grow.

6. Automatic Updates and Backups

There’s no need to worry about installing software updates or data backups—QuickBooks Online does this automatically in the background.

7. Basic Inventory, Time Tracking, and Payroll Options

While not as advanced as ERP systems, QBO does offer basic tools for inventory tracking, time tracking, and payroll, all within the same platform. Review collected by and hosted on G2.com.

1. Limited Scalability

QuickBooks Online is ideal for small businesses, but as your company grows (e.g., multiple locations, entities, or international operations), QBO struggles to handle the complexity.

No native multi-entity or consolidated reporting without third-party tools.

2. Basic Reporting and Analytics

While QBO offers standard financial reports, they’re not highly customizable or dynamic. For in-depth KPIs, dashboards, or multidimensional reporting (e.g., by department, location, project), the built-in tools often fall short.

3. Limited Customization

Compared to full ERP systems, QuickBooks Online has limited customization options for forms, workflows, automation, and reporting. Businesses with unique processes may find QBO too rigid. Review collected by and hosted on G2.com.

It’s super convenient that everything is online and cloud-based. I can log in from any device, and everything is synced and secure. I also really like the automatic bank feed—it saves so much time and reduces the chances of manual entry errors. The software also grows with you—once you're confident, you can explore more advanced features like payroll or budgeting. Review collected by and hosted on G2.com.

The pricing is a little high for someone just starting out or working independently. Some features I wanted to try were only available on higher plans, which was disappointing. Also, the initial learning curve can be a bit confusing if you're not familiar with accounting terms. Review collected by and hosted on G2.com.

1.QuickBooks Online lets you view reports and access your data from anywhere, including on your phone.

2. It integrates with third-party apps like Shopify, PayPal, and more.

3. You can connect your bank accounts so transactions are automatically downloaded.

4. It allows you to assign user roles and set custom permissions. Review collected by and hosted on G2.com.

1. QuickBooks Online often requires changing the account type and detail type for all Line of Credit accounts. Using the 'Line of Credit' detail type typically causes an error, so I must select 'Credit Card' or 'Other Liabilities/Loan Payable' instead.

2. Subscription fees have been increasing more frequently, making it costlier over time.

3. Report customization is limited, some reports that are available in the desktop version can't be generated in QuickBooks Online for clients.

4. QuickBooks Online needs secure authentication to ensure added protection. Review collected by and hosted on G2.com.

Quickbooks Online has excellent cloud access, which helps in multiple collaboration

The easy of understanding this app ensures that even non accountant can execute it

QuickBooks work with significant payment options like Stripe and Paypal

Auto approval of invoices and other services has been automated by QuickBooks Review collected by and hosted on G2.com.

Price for QuickBooks Online increases steadily, which becomes a challenge in long run

There is a huge wait time when contacting customer help, and this calls for quality support Review collected by and hosted on G2.com.

The ability to have all bill and invoices in one space. It integrates well with multiple other software's we use. Our office uses it everyday to may bills, and receive payments. It is easy to have set up and learn to use. They are also easy to contact for issues that arise. Review collected by and hosted on G2.com.

Non tech savvy folks have a hard time paying bills online. Review collected by and hosted on G2.com.

Inexpensive, user friendly, useful for clients. Review collected by and hosted on G2.com.

I do accounting work through Quickbooks for multiple clients, and to be honest, it has been great for the last couple of years. Recently, there was an attempt by a customer to pay using bill pay (Customer using a Credit Card to Pay their invoice). The customers payment did not end up coming through, but I was charged a $486 fee. I was disappointed but understood the fee. 4 months later, I just tried billing another customer for $2,575, the customers card was debited, but I never rec'd the money. It turns out, Quickbooks kept the money. They gave no reasoning and showed it as paid through their software, but it never hit my clients bank account. When I called to ask, they told me they were keeping the money due to the account having fraud in the past (Even thought they understood it was not fraud on our end). The communication has been terrible, this topic goes back 4 months and Quickbooks has not told me not to use bill pay. I can not believe this! I have been on the phone for over 8 hours (90% of the time on hold) talking with mostly friendly representatives, but sadly I have not gotten anywhere. Twice now, I have been on hold for over an hour and the call gets disconnected. I just got an email saying "your bill pay account has been closed" after multiple conversations of representatives trying to figure it out. I will never use Bill Pay again and I suggest you do not either. Feel free to reach out separately with any questions. This has truly been a nightmare for both my client and I. Review collected by and hosted on G2.com.

Easy for multiple people to access. Good bank download interface. Business Network feature works well. Review collected by and hosted on G2.com.

Continual changes to userinterface makes it frustrating sometimes. Recent changes to reporting have slowed the process and made working less efficient. Subscription rates have gone up significantly with no real increase in service. Review collected by and hosted on G2.com.