oreka-devel Mailing List for oreka

The open source version does not support Avaya proprietary signalling but
SIP should be just fine.

Henri

 

  _____  

From: Plamen Boudinov [mailto:bou...@ab...] 
Sent: 13 June 2010 17:22
To: ore...@li...
Subject: [Oreka-devel] Avaya ACM + G450/G600

 

 Hi everybody,
Does anyone have experience with using Oreka to record VoIP calls in
callcenter environment implemented with Avaya Communication Manager and some
media gateways, like G450, G600?
If yes, how does it perform - does Oreka correctly support Avayas rtp
sessions and voip signalling (SIP)..
Thanks in advance 


-----------------------------------------------------------------
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<http://a.abv.bg/www/delivery/ck.php?oaparams=2__bannerid=2453__zoneid=63__o
adest=" rel="nofollow">http://sportni.bg/worldcup2010/>  повече от ТУК! 

Well, I don't know what to say, but I'll make my best

1- The rtpmixer is not logging, maybe because is not being used or because
it has log disabled
    Try to run OrkAudio.exe debug on your cmdline

2- The config.xml file has these lines on it:

<!-- Audio file storage format: choose from: native, gsm, ulaw, alaw, pcmwav
-->
 <StorageAudioFormat>native</StorageAudioFormat>
 <!-- If you want to keep native audio files as well as compressed, change
this to "no" -->
 <DeleteNativeFile>no</DeleteNativeFile>

Change 'StorageAudioFormat' to 'pcmwav', and 'DeleteNativeFile' to 'yes',
then run orkaudio.exe debug on your command prompt
  - If you still have the .mcf file then send me the output of command.


Saludos
    Juan
:wq



2010/6/24 Vaseem Khan <vas...@bo...>

>  Hi,
>
>
>
> I tried the same that you suggested but still I am having only .mcf format
> not .wav, I have attached the log file also, Please suggest.
>
>
>
> Thanks,
>
>
>
> Vaseem Khan
>
>
>
> *From:* Juan Ramírez [mailto:jua...@gm...]
> *Sent:* Wednesday, June 23, 2010 10:54 PM
> *To:* ore...@li...
> *Subject:* Re: [Oreka-devel] Recording format is .mcf not in .wav
>
>
>
> check your config.xml file
>
>
>
> there you can choose the format of the target file, .mcf is the extension
> of the native audio file, the file should be renamed to .wav after the
> conversion is made.
>
> I think you have 'native' there, change it as in the next example:
>
>
>
> <!-- Audio file storage format: choose from: native, gsm, ulaw, alaw,
> pcmwav -->
>
> <StorageAudioFormat>gsm</StorageAudioFormat>
>
>
>
> <!-- If you want to keep native audio files as well as compressed, change
> this to "no" -->
>
> <DeleteNativeFile>yes</DeleteNativeFile>
>
>
>
>
>
> Saludos
>     Juan
> :wq
>
>
>
>
>
> PS: Sorry, my previous reply was from my alternative email address and will
> be rejected from oreka mailing list
>
>
>  On Wed, Jun 23, 2010 at 2:01 PM, Vaseem Khan <
> vas...@bo...> wrote:
>
> XP records VoIP in .mcf not in .wav
>
>
>
> Thanks,
>
>
>
> Vaseem Khan
>
>
>
> ------------------------------------------------------------------------------
> ThinkGeek and WIRED's GeekDad team up for the Ultimate
> GeekDad Father's Day Giveaway. ONE MASSIVE PRIZE to the
> lucky parental unit.  See the prize list and enter to win:
> http://p.sf.net/sfu/thinkgeek-promo
> _______________________________________________
> Oreka-devel mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-devel
>
>
>

check your config.xml file

there you can choose the format of the target file, .mcf is the extension of
the native audio file, the file should be renamed to .wav after the
conversion is made.
I think you have 'native' there, change it as in the next example:

<!-- Audio file storage format: choose from: native, gsm, ulaw, alaw, pcmwav
-->
<StorageAudioFormat>gsm</StorageAudioFormat>

<!-- If you want to keep native audio files as well as compressed, change
this to "no" -->
<DeleteNativeFile>yes</DeleteNativeFile>


Saludos
    Juan
:wq


PS: Sorry, my previous reply was from my alternative email address and will
be rejected from oreka mailing list



On Wed, Jun 23, 2010 at 2:01 PM, Vaseem Khan
<vas...@bo...>wrote:

>  XP records VoIP in .mcf not in .wav
>
>
>
> Thanks,
>
>
>
> Vaseem Khan
>
>
> ------------------------------------------------------------------------------
> ThinkGeek and WIRED's GeekDad team up for the Ultimate
> GeekDad Father's Day Giveaway. ONE MASSIVE PRIZE to the
> lucky parental unit.  See the prize list and enter to win:
> http://p.sf.net/sfu/thinkgeek-promo
> _______________________________________________
> Oreka-devel mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-devel
>
>

check your config.xml file

there you can choose the format of the target file, .mcf is the extension of
the native audio file, the file should be renamed to .wav after the
conversion is made.
I think you have 'native' there, change it as in the next example:

<!-- Audio file storage format: choose from: native, gsm, ulaw, alaw, pcmwav
-->
<StorageAudioFormat>gsm</StorageAudioFormat>

<!-- If you want to keep native audio files as well as compressed, change
this to "no" -->
<DeleteNativeFile>yes</DeleteNativeFile>


Saludos
    Juan
:wq



On Wed, Jun 23, 2010 at 2:01 PM, Vaseem Khan
<vas...@bo...>wrote:

>  XP records VoIP in .mcf not in .wav
>
>
>
> Thanks,
>
>
>
> Vaseem Khan
>
>
> ------------------------------------------------------------------------------
> ThinkGeek and WIRED's GeekDad team up for the Ultimate
> GeekDad Father's Day Giveaway. ONE MASSIVE PRIZE to the
> lucky parental unit.  See the prize list and enter to win:
> http://p.sf.net/sfu/thinkgeek-promo
> _______________________________________________
> Oreka-devel mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-devel
>
>

XP records VoIP in .mcf not in .wav

 

Thanks,

 

Vaseem Khan

Windows machine is recording VoIP in .mcf format. It is not playable

 
Hi everybody,
Does anyone have experience with using Oreka to record VoIP calls in callcenter environment implemented with Avaya Communication Manager and some media gateways, like G450, G600?
If yes, how does it perform - does Oreka correctly support Avayas rtp sessions and voip signalling (SIP)..
Thanks in advance 


-----------------------------------------------------------------
Следи най-интересното от световното първенство в ЮАР. Научи повече от ТУК!
http://sportni.bg/worldcup2010/

Hi, I am trying to make a g.729 filter for oreka, but the only thing I get
is a very bad audio quality

I am using VoiceAge g.729 codec for windows (
http://www.voiceage.com/prodg729.php)

This was my first code:

void G729ToPcmFilter::AudioChunkIn(AudioChunkRef& inputAudioChunk)
{
 // checks...
 m_outputAudioChunk.reset(new AudioChunk());
 chunkDetails.m_rtpPayloadType = -1;
 chunkDetails.m_encoding = PcmAudio;
 int numSamples = 80;
 // 160 bytes PCM audio
 chunkDetails.m_numBytes = numSamples*2;
 short* outputBuffer =
(short*)m_outputAudioChunk->CreateBuffer(chunkDetails);
 unsigned char* inputBuffer = (unsigned char*)inputAudioChunk->m_pBuffer;
 ACE_OS::mutex_lock(&s_mutex);
 g729_decoder(inputBuffer, outputBuffer, 0);
 ACE_OS::mutex_unlock(&s_mutex);
}

But when I realized that the input had a size of 20 bytes I changed to:

void G729ToPcmFilter::AudioChunkIn(AudioChunkRef& inputAudioChunk)
{
// checks...
int inByteCount = inputAudioChunk->GetNumBytes();
 m_outputAudioChunk.reset(new AudioChunk());
chunkDetails.m_rtpPayloadType = -1;
 chunkDetails.m_encoding = PcmAudio;
// L_FRAME_COMPRESSED = 10
// L_FRAME            = 80
 chunkDetails.m_numBytes =  inByteCount * (L_FRAME / L_FRAME_COMPRESSED) *
sizeof(short);
short* outputBuffer =
(short*)m_outputAudioChunk->CreateBuffer(chunkDetails);
 unsigned char* inputBuffer = (unsigned char*)inputAudioChunk->m_pBuffer;
int byteIndex = 0;
 ACE_OS::mutex_lock(&s_mutex);
for(; byteIndex <= inByteCount - L_FRAME_COMPRESSED; byteIndex +=
L_FRAME_COMPRESSED) {
 g729_decoder(&inputBuffer[byteIndex], outputBuffer, 0);
outputBuffer += L_FRAME;
 }
ACE_OS::mutex_unlock(&s_mutex);
}

Well, that´s all, I cant get this working as it should

Regards
      Juan
:q!

This happens sometimes and we have traced it back to the log4cxx library. We
are currently moving to a newer version of the library to fix this.
Otherwise, you can run it under Linux, the problem does not occur on Linux.

Henri

 

  _____  

From: Sam [mailto:sam...@ya...] 
Sent: 27 May 2010 05:03
To: ore...@li...
Subject: [Oreka-devel] Oreka 1.2 stopped suddenly

 

Hi all 

 

I am using the the Oreka 1.2-673 win32

The platform is 

Windows 2003 sp 1

Intel Xeon X3210 2.13GHz

2GB Ram


The Oreka stopped suddenly ...

Then i check the Event Viewer > application, i found the following error
message, 

The detail description has been attached with this email

 

The application, C:\Program Files\OrkAudio\orkaudio.exe, generated an
application error The error occurred on 05/13/2010 @ 18:12:16.484 The
exception generated was c0000005 at address 7C8224B2
(ntdll!ExpInterlockedPopEntrySListFault)

 

Any body could help ??

Thanks a lot
Sam