xMatters Reviews & Product Details - Page 3

I love it because it has a good user interface and is reliable for notifications. Its features can be customized to your needs, and I love how intuitive it is. I also like its alert delivery system, and its not that difficult to learn. Review collected by and hosted on G2.com.

Just a few issues with the templates. Otherwise, it works fine. Review collected by and hosted on G2.com.

It is excellent and ideal for managing emergency notifications and incidents, and it has proven to be useful due to the ability to configure devices and notifications. I like that. On the other hand, I like that it offers support for migrating to new versions efficiently. Review collected by and hosted on G2.com.

Overall, the reports are good, but they take a long time to set up. Review collected by and hosted on G2.com.

What I liked to most was being able to manage communication and notifications in case of alerts or problems and its amazing because it allows you to monitor and difine team settings and send notifiactions to different groups of people in less time. I also loved the ability to remove notifications with company design and call scheduling. Review collected by and hosted on G2.com.

The only thing I can say is that the cost is high, thats the only negative for me. Review collected by and hosted on G2.com.

- ability to integrate variety of tools and platforms

- multiple notification gateways (email, IM, SMS)

- help reduce manual tasks

- detailed reports and analytics Review collected by and hosted on G2.com.

- steel learning curve, can be tricky in the beginnings due to what someone might call cluttered UI interface Review collected by and hosted on G2.com.

XMatters is known for its compatibility, user interface, and ease of access and navigation through the application. The response time is particularly quick. Its cross-platform support and automation capabilities are commendable. The integration with other applications is seamless. The call feature and paging are noteworthy. It plays a key role in tracking issues and is heavily relied upon for various issues, being used very frequently. Review collected by and hosted on G2.com.

Enhancements are needed in certain areas, particularly during the setup process. Review collected by and hosted on G2.com.

Excellent product, good customer service that supports us at all times. I also like the integration with alert and ticket platform, and the staffs flexibility is incredible, as are the mass notifications. Review collected by and hosted on G2.com.

xMatters has not failed at all so far. and thats a good thing. Review collected by and hosted on G2.com.

I like that the service is in the cloud for incident management and to report problems or incoveniences. Everything is very well done and in fact I loved most of its functions because it offers what we need to solve problems in the management of communications and issuance of tickets. Review collected by and hosted on G2.com.

We have not encountered any problems at the moment. Review collected by and hosted on G2.com.

What I like best about xMatters is its seamless automation and integrations. It’s incredibly powerful to have workflows that automatically trigger the right alerts to the right people, without having to lift a finger during a high-pressure incident. Review collected by and hosted on G2.com.

The user interface can feel a bit clunky at times, especially for new users trying to navigate complex workflows. Some advanced features require a learning curve or deeper technical knowledge to fully leverage. Review collected by and hosted on G2.com.

I like the quick learning curve and ease of use in different scenarios and especially the ease of integration with other applications. I also like the alerts on critical issues and that ServiceNow easily links and notifies the appropriate party. Review collected by and hosted on G2.com.

Alerts and statistics displayed on the dashboard are sometimes not accurate. Review collected by and hosted on G2.com.

I like and am satisfied with the xMatters service because it offers reliable tools for customized notifications according to our needs and the functions are easy to understand and I like being able to manage incidents comfortably. Review collected by and hosted on G2.com.

Arguably, the cost of the license is somewhat high. Review collected by and hosted on G2.com.