MindCloud Reviews & Product Details

It's very affordable, and therefore a perfect fit for small(er) projects as a start. Potential for big ones. It has a learning curve, but if you're a bit comfortable with some scripting, then this shouldn't be a problem at all, specially with the help of AI and/or MindCloud's customer support. Implementation is super easy to start with and they have some recipes (workflows) to get you started, which you can modify to your liking to get your integrations working. Review collected by and hosted on G2.com.

It's a bit of a learning curve, so be ready to spend some time on this. Support is good, but they want you to rely on AI if you're not too comfortable with scripting (like GraphQL). There may be some bugs lingering around, but their customer support is on top of things, so they're not that big of a deal, as long as you communicate with them regularly. Review collected by and hosted on G2.com.

MindCloud delivers a clean, transparent iPaaS experience with powerful NetSuite and Shopify integrations. The platform is intuitive, fast to implement, and doesn’t require external consultants. Their customer support is exceptional. Responsive, knowledgeable, and proactive. Compared to Celigo, MindCloud feels like a true partner, not just a vendor. Review collected by and hosted on G2.com.

There’s very little to dislike. If anything, I’d like to see more pre-built templates for common eCommerce flows, but their team builds custom connectors quickly and reliably, so it’s not a blocker. Review collected by and hosted on G2.com.

What I liked most about Mindcloud was its flexibility and the quality of its customer support. The platform gave us the power to create a customized integration between HubSpot and NetSuite that perfectly matched our unique business needs. This level of control ensured our data flows were accurate and reliable. Additionally, the customer support team was excellent—responsive, knowledgeable, and always helpful, which made a significant difference in our experience. Review collected by and hosted on G2.com.

My main issue with Mindcloud was that the ease of use was more difficult than we expected, and the overall implementation timeline was significantly longer than initially promised. The setup took a lot of effort on our part, which caused some project delays. While the platform's flexibility is a huge plus, it seems to come with a more involved and time-consuming setup process that future users should be aware of. Review collected by and hosted on G2.com.

I like the business model they have chosen. Their team is competent @ understanding requirements and translating those to solutions that have worked for us. It has been a great win for us. Review collected by and hosted on G2.com.

Growing companies have drawbacks, just like every business. Getting and keeping great Project Managers that stay in touch with the client while a project is moving and ensuring the client feels up to date on the latest expectations is something for Mind Cloud to continue to improve upon. Review collected by and hosted on G2.com.

MindCloud approached us on the promise of being a white glove iPaaS partner. This was almost 4 years ago and they have consistently delivered on that promise again and again. They have been a foundational partner that our company has relied on to help us achieve a level of systems integration that seemed impossible, but is now routine. Review collected by and hosted on G2.com.

As our requirements have grown, especially around business intelligence and the data warehouse, it can occasionally be challenging to develop some of these workflows through an external development team. The level of sophistication and the speed of business has changed dramatically for our company over the last 4 years. But MindCloud has adapted- they now have a customizable workflow engine that let's our software developers build and modify workflows that affords us the speed to deliver to keep up with the demands of the business Review collected by and hosted on G2.com.

Switching to Mindcloud has completely transformed our operations. As an IPaaS (Integration Platform as a Service), it delivers enterprise-level API integration with unmatched ease of use—far superior to our previous solution, Celigo.

Before Mindcloud, we spent 2–4 hours daily troubleshooting stuck data across platforms. Now, our integrations run smoothly with minimal intervention, freeing up valuable time and reducing operational stress. The platform is intuitive enough that I personally learned to read JavaScript and now make coding adjustments myself—something I never thought I’d be doing.

One standout example: I was able to code and deploy a custom TikTok order flow across multiple systems—Shopify to NetSuite, NetSuite to ShipStation, and back—without needing external dev support. That level of control and flexibility is rare.

Mindcloud’s support team is highly responsive, but what’s even better is that we can troubleshoot and tweak flows independently. Whether it's building new integrations or refining existing ones, the platform empowers our team to move fast and stay agile.

Bottom line: Mindcloud is not just a tool—it’s a strategic asset. It’s helped us eliminate recurring data issues, streamline operations, and take ownership of our integration architecture. Review collected by and hosted on G2.com.

1. Mindcloud is still a relatively young company, which means some features are evolving and documentation can be light in places. But that agility works in our favor—they’re highly responsive, open to feedback, and willing to prioritize our needs. We get the kind of personalized attention that’s rare with larger vendors.

2. While the platform is user-friendly, building more advanced flows or making custom code adjustments does require some technical learning. That said, the experience has been empowering—I picked up JavaScript just to work within Mindcloud, and now I can troubleshoot and enhance flows myself. It’s a steep curve, but the payoff is real autonomy.

3.Mindcloud doesn’t rely heavily on rigid prebuilt templates like some competitors. At first, this meant more setup work, but it ultimately gave us the flexibility to build flows tailored to our exact business logic. We’re not boxed into generic solutions—we’re building smarter, leaner integrations.

4. Compared to larger platforms, Mindcloud’s ecosystem is still growing. But that also means they’re not bogged down by legacy systems or bureaucracy. Updates roll out quickly, and they’re constantly improving based on real user feedback—including ours. Review collected by and hosted on G2.com.

Communication from the MindCloud team throughout the implementation process was stellar. They were quick to offer solutions when we ran into any problems and worked hard to set up our workflows exactly how we needed them. Review collected by and hosted on G2.com.

Implementation took a bit longer than we had anticipated. However, it allowed us to fine-tune all of the workflows so we got exactly what we needed. Review collected by and hosted on G2.com.

The team from MindCloud always goes above and beyond their scope of work! We needed some assistance within Hubspot that was not fully related to the work they do for us, and without hesitation, they took the time to walk us through the solution we were looking for. Review collected by and hosted on G2.com.

Like most successful businesses, MindCloud is growing. With that comes change for the customers as it related to the support team. There have been a handful of people we have been introduced to over the past few months making it a bit difficult to know who to reach out to for what. This is a minor flaw and you are always able to reach out to the people you know and they direct you to the right place Review collected by and hosted on G2.com.

"MindCloud helped me achieve my goal of exporting 3.3 million FCC open-source records into my portal. The data is stored in a SQL database, which can be challenging for average users to access, but Jamie, Sam, and the team worked tirelessly to ensure the data was in the format I needed. Their support is excellent—whenever I have an issue, a knowledgeable team is available to help."

Teri Lawrence, PhD

E-Rate Consultant Review collected by and hosted on G2.com.

"I can't think of any downside to Minccloud's professionalism; in fact, I recently signed a contract to implement a new AI search engine to search all of the datasets."

Teri Lawrence, PhD

E-Rate Consultant Review collected by and hosted on G2.com.

The speed of the integration is leagues faster than Celigo and the service provided by Caio, specifically, was well above expectations and a major contribution to feelings of trust and success.

MindCloud's functionality is outstanding and a provides a great relief for our company.

Additionally, the ease of use and understand of how to work with the flows within MindCloud is a major boon for our business and encourages us to fine tune and perfect our flows for maximum efficiency. Review collected by and hosted on G2.com.

While MindCloud managed to perform an integration for us within a rapid time frame and with an impressive level of success, the time to resolve smaller issues utilizing a more general support team was lacking. Review collected by and hosted on G2.com.