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Domo Reviews & Product Details - Page 6

Domo Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Domo Media

Domo Demo - See the whole picture
Visualize data and collaborate in the context of the moment to take informed action faster.
Domo Demo - Connect all of your data
Connect all of your data, no matter where it resides, in the cloud, on-premise, or in files
Domo Demo - Store and prepare
Store massive amounts of data, prepare and access it in real-time as one complete data set. Connect directly to any cloud, like Snowflake or Redshift.
Domo Demo - A complete solution, also available on mobile
Putting actionable data in the right hands, at the right time, anywhere.
Domo Demo - Tell compelling stories with data
Customers can easily conduct analysis, build intuitive visualizations, and, most importantly, understand, tell and share real-time stories about their business.
Domo Demo - Advanced analytics, AI and ML
Predict what’s coming next to optimize outcomes.
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Domo Reviews (902)

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Reviews

Domo Reviews (902)

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4.3
902 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Health, Wellness and Fitness
AH
Enterprise (> 1000 emp.)
"Powerful Platform with Excellent Support"
What do you like best about Domo?

It is a powerful platform that makes data visualization easy to learn and utilize. Domo's support team is quick to assist me when I have problems and are great at communicating where they are at in their mitigation process. I know that Domo is constantly interacting with their users through their various community platforms and events which I really appreciate. I know that I can suggest new tools and the Domo team will actually consider them which is great! Review collected by and hosted on G2.com.

What do you dislike about Domo?

Domo is constantly evolving and creating new products and tools which is amazing, but documentation can sometimes be hard to find to support these new tools. I also find that Domo has a lot of bugs with their new tools, which obviously is to be expected, but I wish ther was more testing done before releasing or announcing the release of new products. However, I feel like I am able to quickly notify Domo support of any issues I find and they are able to help me or let me know that they are notifying their engineering team. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
IC
Mid-Market (51-1000 emp.)
"Extremely User Friendly"
What do you like best about Domo?

Just like the title says--Domo is extremely user friendly. When showing a new user how to navigate, you basically just have to show them the filter views and how to use the date ranges (which isn't difficult). After that, they can pretty much navigate themselves and find insights that are interesting to them.

The coding is pretty intuitive and Domo lets you know if the coding is accepted and valid. The only thing that would improve this process is if it would actually point out the part of the code that isn't working. That said, the knowledge library has a lot information in it and comes in useful quite often when the code isn't working or when you don't quite know how to do something.

Domo excels when being used for visuals. If you're looking for a software that makes it easy to pull in data and create visuals based off of it, this is it. The development team continues to add more features and to make Domo more capable. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The coding language for Domo, while not difficult, is slightly different from other languages. It's mostly intuitive, but there are a few quirks that you have to be aware of. They're still working on developing some aspects, as well, so certain things like user editable fields are not currently an option. However, they are continuously improving and working on adding more functionality, so I don't find this to be concerning. It is not a CRM, so if that's what you're looking for, this isn't it (yet--maybe they'll develop that in the future). Review collected by and hosted on G2.com.

CP
Data Architect
Enterprise (> 1000 emp.)
"Very easy to build powerful dashboards"
What do you like best about Domo?

The web interface is very intuitive and easy to get started with. Within minutes, you can build some powerful and stunning visuals. It requires little to no technical knowledge. However, those with coding experience are also able to enhance and configure them further. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The mobile experience is not good. Once you have used it on the web, mobile UI and UX feel like an afterthought. Review collected by and hosted on G2.com.

Bob S.
BS
Director, Business Intelligence
Mid-Market (51-1000 emp.)
"Domo converted us to their consumption model and LOST us!"
What do you like best about Domo?

There is very little to like about Domo! Review collected by and hosted on G2.com.

What do you dislike about Domo?

Domo's architecture seems to be designed to keep information away from its customers until it costs them money! When I raised a concern about understanding our uses when converting from the license-based model to their new consumption model, NO information was shown about our prior use. While they "converted" our legacy use to a 0$-basis, any modifications made to the datasets or ETL processes switched them to credit-consuming. Review collected by and hosted on G2.com.

Response from Pam Hanlon of Domo

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the transition to our consumption model has been frustrating. Your concerns about transparency and the impact on your usage are important to us, and we regret that we didn’t meet your expectations during this process.

We’d greatly appreciate the opportunity to better understand your situation and address your concerns. Please reach out to your account manager or our customer success team so we can work with you to find a resolution.

Your feedback is incredibly valuable as we strive to improve, and we hope to have the chance to turn this experience around for you. Thank you for your honesty.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Domo Makes Me Look Good"
What do you like best about Domo?

The agility and flexibility of the data visualizations. Review collected by and hosted on G2.com.

What do you dislike about Domo?

Nothing. It's a fantastic tool! The solution has addressed all my challenges. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Increased adoption at a decreased price"
What do you like best about Domo?

Ease of use, speed of report generation. Review collected by and hosted on G2.com.

What do you dislike about Domo?

There are still some government level security storage pieces missing. Review collected by and hosted on G2.com.

Verified User
G
Mid-Market (51-1000 emp.)
"Mixed Experience with Domo: Usability Wins, Pricing Challenges"
What do you like best about Domo?

I appreciate Domo’s user accessibility and dashboards, which were essential for internal business intelligence analytics and integrating a BI layer into our data product. The ease of use and overall user experience would make me consider purchasing it again. Review collected by and hosted on G2.com.

What do you dislike about Domo?

I found the setup process with Domo somewhat challenging, as it wasn't straightforward and required assistance from an implementation team. This indicates there could be room for improvement in making the setup more user-friendly and intuitive. Review collected by and hosted on G2.com.

Stephen A.
SA
Systems Admiistrator
Mid-Market (51-1000 emp.)
"Domo the TIME SAVER"
What do you like best about Domo?

I like that it houses all our data and excel spreadsheets that we used to manually do to get reports from that data we were able to build and domo and it does them automatically for us everyday. Review collected by and hosted on G2.com.

What do you dislike about Domo?

They say you don't need to know SQL to really use but it makes things difficult if you don't have any knowledge on it. The new AI feature appears to help in this though. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Enterprise (> 1000 emp.)
"Much more than a data visualization tool"
What do you like best about Domo?

Domo is far more than just a data visualization tool. While it excels at sharing data with non-technical users and enabling them to explore and analyze the information, Domo offers much more. Its workflows, variables, built-in AI functionality, and user-friendly app studio can replace tedious manual tasks with efficient processes that blend automation and human verification. Additionally, its robust governance tools allow for easy management of permissions and content access by roles or groups, rather than individual users. Domo continuously optimizes and enhances its features to stay ahead of technological advances and evolving trends. Plus, their customer support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Domo?

Nothing. Domo is an excellent tool for our business. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Ai built into Domo"
What do you like best about Domo?

Having Ai in Doló will be a game changer for non technical users to be able to pull and visualize data faster to make data driven decisions across different organizations. Review collected by and hosted on G2.com.

What do you dislike about Domo?

I would like it to have a more seamless visualization tool. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

17%

Perceived Cost

$$$$$

How much does Domo cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 30 purchases.

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