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Best Contact Center Consulting Providers

Jeffrey Lin
JL
Researched and written by Jeffrey Lin
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G2 takes pride in showing unbiased reviews on client satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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61 Listings in Contact Center Consulting Available
Provider Description
Information
This description is provided by the seller.

Amplix is a provider of technology advisory services and software solutions, dedicated to enhancing the decision-making and operational efficiency of IT departments across various industries. By lever

Industries Serviced
No information available
Provider Works With
  • 82% Mid-Market
  • 11% Small-Business
  • 8% Enterprise
Services OfferedInformation
No information available

Service Provider

(14)3.6 out of 5
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Provider Description
Information
This description is provided by the seller.

TTEC is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands. We design, build, operate, human, amazing, scalable, smarter, conne

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 57% Mid-Market
    • 29% Small-Business
    • 21% Enterprise
    Services OfferedInformation
    No information available
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TTEC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Engagement
    1
    Market Expansion
    1
    Sales Growth
    1
    Teamwork
    1
    Cons
    This product has not yet received any negative sentiments.
Industries Serviced
No information available
Provider Works With
  • 57% Mid-Market
  • 29% Small-Business
  • 21% Enterprise
Services OfferedInformation
No information available
TTEC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Engagement
1
Market Expansion
1
Sales Growth
1
Teamwork
1
Cons
This product has not yet received any negative sentiments.

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Service Provider

(13)4.2 out of 5
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Provider Description
Information
This description is provided by the seller.

Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales.

Industries Serviced
No information available
Provider Works With
  • 54% Enterprise
  • 23% Mid-Market
  • 23% Small-Business
Services OfferedInformation
No information available

Service Provider

(42)4.9 out of 5
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Provider Description
Information
This description is provided by the seller.

Start filling your pipeline now! LevelUp Leads is a B2B Sales Development agency and a done-for-you appointment setting service. We act as an extended part of your team to run outbound Email, L

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Computer Software
    • Information Technology and Services
    Provider Works With
    • 55% Small-Business
    • 31% Mid-Market
    • 7% Enterprise
    Services OfferedInformation
    • Sales Development
    • Sales Outsourcing
    • Appointment Setting
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LevelUp Leads Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Results
    12
    Teamwork
    12
    Lead Generation
    9
    Communication
    7
    Lead Quality
    7
    Cons
    Expensive
    3
    Limited Reporting Capabilities
    2
    Poor Lead Quality
    2
    Lack of Research
    1
    Miscommunication
    1
Industries Serviced
  • Computer Software
  • Information Technology and Services
Provider Works With
  • 55% Small-Business
  • 31% Mid-Market
  • 7% Enterprise
Services OfferedInformation
  • Sales Development
  • Sales Outsourcing
  • Appointment Setting
LevelUp Leads Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Results
12
Teamwork
12
Lead Generation
9
Communication
7
Lead Quality
7
Cons
Expensive
3
Limited Reporting Capabilities
2
Poor Lead Quality
2
Lack of Research
1
Miscommunication
1

Service Provider

(3)3.3 out of 5
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Provider Description
Information
This description is provided by the seller.

Cloud Solution Architects: We bring 38 collective years of working with global clients on projects from performance improvement to cost reduction, risk mitigation to accelerated cloud transformation f

Industries Serviced
No information available
Provider Works With
  • 67% Mid-Market
  • 33% Small-Business
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is truly a breadth and depth company with capabilities in contact center, unified communications, CRM,

Industries Serviced
No information available
Provider Works With
  • 100% Enterprise
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful custom

Industries Serviced
No information available
Provider Works With
  • 100% Small-Business
Services OfferedInformation
No information available

Service Provider

(1)5.0 out of 5
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Provider Description
Information
This description is provided by the seller.

CUORE Group is a US-based call center operation, with headquarters in Richmond, Virginia. The CUORE Difference: ★ Customer Service and Retention: we help our clients reinvent their customer engagem

Industries Serviced
No information available
Provider Works With
  • 100% Small-Business
Services OfferedInformation
No information available

Service Provider

(2)4.5 out of 5
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Provider Description
Information
This description is provided by the seller.

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better for everyone. Our 2,000 consultants, engineers and data scient

Industries Serviced
No information available
Provider Works With
  • 100% Mid-Market
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Martal Group https://martal.ca/ is a top lead generation and sales enablement agency servicing B2B companies. We enhance your in-house sales team with on-shore sales executives catering lead generatio

Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    • Computer Software
    Provider Works With
    • 69% Small-Business
    • 25% Mid-Market
    • 6% Enterprise
    Services OfferedInformation
    • Lead Generation
    • Appointment Setting
    • Sales Outsourcing
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Martal Group Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Professionalism
    8
    Teamwork
    5
    Expertise
    4
    Team Quality
    4
    Team Collaboration
    3
    Cons
    Expensive
    2
    Ineffective Strategy
    1
    Insufficient Resources
    1
    Integration Issues
    1
    Limited Control
    1
Industries Serviced
  • Information Technology and Services
  • Computer Software
Provider Works With
  • 69% Small-Business
  • 25% Mid-Market
  • 6% Enterprise
Services OfferedInformation
  • Lead Generation
  • Appointment Setting
  • Sales Outsourcing
Martal Group Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Professionalism
8
Teamwork
5
Expertise
4
Team Quality
4
Team Collaboration
3
Cons
Expensive
2
Ineffective Strategy
1
Insufficient Resources
1
Integration Issues
1
Limited Control
1

Service Provider

(3)4.5 out of 5
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Provider Description
Information
This description is provided by the seller.

Powerful sales enablement and revenue operations solutions crafted for success.

Industries Serviced
No information available
Provider Works With
  • 67% Mid-Market
  • 33% Small-Business
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Scoreboard Group helps leaders win with a variety of engagements suited to medium/large businesses, especially contact centers. People, process and technology related solutions to boost performance.

Entry Level Price:Starting at $150.00
Industries Serviced
No information available
Provider Works With
No information available
Services OfferedInformation
  • AI Consulting
  • CX Consulting
  • Call Center Assessment

Service Provider

(3)4.8 out of 5
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Provider Description
Information
This description is provided by the seller.

We create CX champions by consulting with contact centers and offering tailored solutions to optimize for CX (Customer Experiences) and EX (Employee Experiences). Whether you are moving your contact c

Industries Serviced
No information available
Provider Works With
  • 33% Enterprise
  • 33% Mid-Market
  • 33% Small-Business
Services OfferedInformation
  • Cloud Contact Center
  • SIP Trunking / Telecom
  • AI for CX
Provider Description
Information
This description is provided by the seller.

Headquartered in London with offices in New York, Dubai, Riyadh, Lahore and Cairo, Abacus is a technology firm with over 3000+ employees serving 1200+ enterprise clients. As a transformation partner t

Industries Serviced
No information available
Provider Works With
No information available
Services OfferedInformation
No information available
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Top Rated Products Matching Abacus Cambridge Partners ExpertiseInformation

Service Provider

(8)4.9 out of 5
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Provider Description
Information
This description is provided by the seller.

AltSource provides strategic consulting and custom software development services to drive operational efficiency and accelerate growth through technology solutions designed to achieve business goals.

Industries Serviced
No information available
Provider Works With
  • 63% Mid-Market
  • 38% Small-Business
Services OfferedInformation
No information available