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Common Room Reviews & Product Details - Page 8

Common Room Product Details

Pricing

Pricing provided by Common Room.

Starter

Starting at $12,000.00
Per Year
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Common Room Reviews (104)

Reviews

Common Room Reviews (104)

4.5
104 reviews

Pros & Cons

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Dan S.
DS
Mid-Market (51-1000 emp.)
"Unlocking User Insights and Streamlined Support with Common Room"
What do you like best about Common Room?

Common Room provides you with the opportunity to discover previously unknown user segments. It enables you to collect highly valuable insights and gain a deeper understanding of the organizations and buyer personas engaging with your product. I also appreciate the ability to create segments of individuals, which can then be prioritized for further outreach.

I've never encountered any issues when reaching out to Customer Support, and I've consistently found them to be exceptionally helpful. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

If I had to pick one thing it is that I have to Sign into GitHub prior to logging into Common Room.. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Prospecting Efficiency"
What do you like best about Common Room?

Common Room offers valuable insights into prospect behavior within the Apache ecosystem. This information helps tailor my outreach efforts more effectively. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

Enhancing it by providing contact information for prospects would significantly increase its utility. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Great Platform to Align Marketing and Community"
What do you like best about Common Room?

I like that you can have all the communication in one place, that you can sort and analyze trends much faster and more efficiently. Its also good to have in depth reporting where you are able to combine marketing data with data on community, which gives many opportunities for insights and future planning. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

So far I don't have things that I do not like. Review collected by and hosted on G2.com.

Drew K.
DK
Senior Community Manager
Small-Business (50 or fewer emp.)
"Great Insights and wonderful team"
What do you like best about Common Room?

Connecting all accounts and user touchpoints. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

No features that I dislike. A wishful feature would be to easily allow editing a member company and segment column. Review collected by and hosted on G2.com.

Kris L.
KL
Small-Business (50 or fewer emp.)
"Perfect tool for understanding your community, users and their behaviour"
What do you like best about Common Room?

The cross-channel identification, trends and stats Review collected by and hosted on G2.com.

What do you dislike about Common Room?

Nothing yet. So far it suits all our current needs. Review collected by and hosted on G2.com.

Luc H.
LH
Mid-Market (51-1000 emp.)
"Intuitive tool that finally helps to provide true understanding of your community"
What do you like best about Common Room?

An easy-to-use tool that provides extreme clarity on what's happening in your community, with an easy way to identify engaged members and companies. My favorite features include the "Team Alerts" and "work flows", which help to automate high-touch tasks and make them highly scalable.

Also, the team is great and super knowledgeable. They are real community experts. Not only do you get a solid tool, but a group of experts who can guide you along the way. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

No real complaints besides small design improvements. Review collected by and hosted on G2.com.

Michael B.
MB
Small-Business (50 or fewer emp.)
"Invaluable tool for running a COSS community"
What do you like best about Common Room?

The amazing thing about common room is that it is essentially just aggregating data that is already there and accessible in some form, but the insights that emerge are just incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

I don't really have any significant complaints about it. The only slight niggle I run into is that I seem to need to authenticate more often than I'd like - I'd prefer it if my session stayed active for longer. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise (> 1000 emp.)
"The BEST community operations tool"
What do you like best about Common Room?

The team is insanely responsive and helpful. Any time I need help to build something, I get a response within minutes and typically can schedule a meeting within a couple of days (if not hours) to resolve the issue.

CommonRoom also has the best and most complete options for community reporting, operations, and listening. They are truly considering how best to showcase business value of community in a way that makes sense for your stakeholders and partner with you to achieve your specific use case. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

It doesn't have all of the integrations I want to use yet. Zapier integrations often break (but that could be user error). This limits my ability to derive great value from CommonRoom, but I know they are actively working to expand their integrations. Review collected by and hosted on G2.com.

Hugh L.
HL
Small-Business (50 or fewer emp.)
"Deep, actionable community data - far better than competitors"
What do you like best about Common Room?

The data is robust and valuable, presented in a way that makes it practical and useful. The dashboard provides powerful tools for community managers that can really make an impact. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

I suppose this comes with the territory of providing this kind of data, but the dashboard is large, so can be complex to navigate at first. Once you get used to it, it's mostly fairly straightforward though. Review collected by and hosted on G2.com.

Matt P.
MP
Small-Business (50 or fewer emp.)
"Great product for growth and DevEx teams"
What do you like best about Common Room?

Common room makes it easy to keep an eye on your community and promote healthy engagement. Review collected by and hosted on G2.com.

What do you dislike about Common Room?

At times, functionality isn't obvious. Our onboarding experience was bumpy, too. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Common Room.

Starter

Starting at $12,000.00
Per Year

Team

Starting at $30,000.00
Per Year

Enterprise

Contact Us
Per Year
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Common Room Features
Account-level Insights
Lead Validation
Lead Enrichment
Segmentation
Predictive Scoring
Contact Data Availability
Account Data Availability
Offline Data
Integrations
Topic Customization
Natural Language Processing (NLP)
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