Customer.io Reviews & Product Details - Page 6

Customer io made a huge effort to refactor their workflow creation UI, which looks leaner and more modern. Review collected by and hosted on G2.com.

The core functionalities haven’t changed much, they were already very flexible, but there are more AI applications that could be used and integrated into their interface. Review collected by and hosted on G2.com.

CustomerIO makes it easy to build and optimize lifecycle campaigns. It works well for both one-off blasts and for evergreen drip campaigns. Their UI - especially the waitUntils and different types of branching -- allow you to build complex flows while preserving usability. They also make it easy to monitor key metrics. I'd recommend it to anyone who is choosing a lifecycle marketing platform. Review collected by and hosted on G2.com.

Generally their support staff and online documentation aren't super helpful ; I've learned to use the platform by plying around with it. Review collected by and hosted on G2.com.

They kept improving their platform with new exciting features, such as in-app messages and banners. They've also refined their UX/UI to make the platform even more friendly to use. Review collected by and hosted on G2.com.

There is nothing I can think of. It offers everything we need! Review collected by and hosted on G2.com.

I really appreciate how everything is clearly organized and well-charted—it makes it easy to keep track of everything we need. The platform is also very user-friendly, with an intuitive layout that makes it easy to find what you're looking for. You never feel lost or overwhelmed, which makes the whole experience smooth and stress-free. Review collected by and hosted on G2.com.

I think the experience could be even better if there were more options available to interact with customers. Enhanced communication tools or features would really help create a stronger connection and improve overall support. Review collected by and hosted on G2.com.

Multi-channel messaging, continuous improvements in the product, transactional API, advanced segmentation and data flexibility. Liquid code makes personalization simple. Most importantly: their support team is top notch! Review collected by and hosted on G2.com.

There are some small features we're missing (more types of in-app messages, more granular user permissions, etc.), but other than that, nothing. Review collected by and hosted on G2.com.

I've been using Customer.io for more than a year now and couldn't be happier. It has helped scale our business tremendously. From push notifications, text messages, to email flows , it has all the features I need for my marketing needs. Review collected by and hosted on G2.com.

Still don't have a good react native integration Review collected by and hosted on G2.com.

I like that Customer.io makes it easy to send the right message at the right time. The automation based on user actions saves a lot of manual work and helps keep communication personal and relevant.x` Review collected by and hosted on G2.com.

The setup can feel a bit complex at first, especially when building detailed workflows. Once you get used to it, though, it becomes much smoother. Review collected by and hosted on G2.com.

How it is able to handle complex usecases and custom domains well. Good integration with segment. Easy to create segments and workflows.

AI email analyzer is helpful as well! Review collected by and hosted on G2.com.

In App notification is blocked by almost all adblockers thus it's very less effective. Review collected by and hosted on G2.com.

I love how CIO has different styles of in-app messages like pop-ups, or ones that look built directly into your app. The multi-level approach of an all-in-one marketing tool for email, push notifications, in-app messages, and sms is amazing. Review collected by and hosted on G2.com.

I'd love to see two-way text conversations that are more easily managed. Review collected by and hosted on G2.com.

The sales team and the technical solutions team are top-notch. It's not vague promises about what customer.io can do. It's them saying exactly how to-do it and then showing you. Review collected by and hosted on G2.com.

Custom objects are also counted as profiles. Review collected by and hosted on G2.com.