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Zoom Workplace Reviews & Product Details - Page 2

Zoom Workplace Product Details

Pricing

Pricing provided by Zoom Workplace.

Basic

Free

Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.
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Zoom Workplace Reviews (54,649)

View 74 Video Reviews
Reviews

Zoom Workplace Reviews (54,649)

View 74 Video Reviews
4.5
54,650 reviews

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Daniel G.
DG
Senior eLearning developer | Instructional designer | Storyline developer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Seamless Hub for Hybrid Collaboration"
What do you like best about Zoom Workplace?

In one coherent interface, Zoom Work integrates meetings, chat, drawing boards, and scheduling so that users can make full use of hybrid.

It has expanded from simple video calls to projects staying on, talking about and doing different things all inside one start-up. Buy what you need, when you need it is the vision for tools in new streamlined digital applications. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

When midrange laptops or long calls are used together with other media (such as Whiteboard, AI Companion and simultaneous live transcription), it can make running the function mess with resource consumption. Review collected by and hosted on G2.com.

Julian F.
JF
Administrator
Enterprise (> 1000 emp.)
"Zoom Workplace Improved Team Coordination"
What do you like best about Zoom Workplace?

Since we started using Zoom Workplace, the way I work as a team has completely changed. Before, we relied on several different applications to communicate, coordinate meetings, and share documents, which made everything a bit chaotic. With Zoom Workplace, we now have everything centralized in one place. The seamless integration between video calls, chat, and collaboration tools allows me to jump from a written conversation to a meeting with a single click, and any files or notes we share are saved in the same space. Additionally, AI features like automatic meeting summaries and task generation have saved me a ton of time, especially when I can't attend every call. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although I'm generally satisfied with Zoom Workplace, there is one downside that I've found a bit frustrating in my day-to-day work: integrating so many features (meetings, chat, collaborative spaces, AI, etc.) can make the system feel a bit cumbersome and demanding. On teams with older computers or unstable internet connections, I've noticed that meetings take longer to load or that some tools take a while to sync properly. Review collected by and hosted on G2.com.

Shivani B.
SB
Freelancer (I do microjobs as part time while looking for an actual work )
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom is the most used virtual meeting application"
What do you like best about Zoom Workplace?

In my region, Zoom is the most widely used virtual meeting software and application, which led me to try it for my professional needs, such as online classes, interviews, and meetings. After using various other platforms like Google Meet, I found myself preferring Zoom because it is user-friendly and flexible. I also appreciate the range of controls available both before and during meetings, which makes managing sessions much easier. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom does not provide any indication of whether someone is letting you into a meeting when you request to join. For example, if I join a meeting and then leave the app while waiting, I often use other applications. However, from my taskbar, I can't tell if I am the only one in the call or if others are present. The only notification I receive is a sound alert, sometimes accompanied by a vibration, when someone joins or lets me into the meeting. This alert can be startling at times. Review collected by and hosted on G2.com.

Poulastha M.
PM
Associate Programmer - Full Stack
Small-Business (50 or fewer emp.)
"A reliable and seamless collaboration platform for hybrid teams"
What do you like best about Zoom Workplace?

Zoom Workplace provides a remarkably seamless and user-friendly experience for virtual meetings, team collaboration, and webinars. Its interface is clean, straightforward to use, and filled with intelligent productivity features such as breakout rooms, cloud recording, integrated whiteboards, and calendar synchronization. I particularly value the platform's stability, even when hosting large numbers of participants, as well as the AI-driven tools that make meeting summaries and follow-up management effortless. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although the platform delivers excellent performance overall, I have noticed that the desktop client can become somewhat sluggish when both screen sharing and recording are used at the same time, particularly on less powerful computers. Furthermore, it would be beneficial if certain advanced analytics and administrative features were more readily available in the base plan, as this would better support small teams and startups aiming for gradual growth. Review collected by and hosted on G2.com.

Collen H.
CH
Network Technician
Small-Business (50 or fewer emp.)
"Positive: Seamless collaboration across teams—Zoom Workplace delivers."
What do you like best about Zoom Workplace?

Zoom Workplace has been instrumental in delivering Cyber Ubuntu workshops across Brakpan. Its intuitive interface and reliable video quality allow me to host interactive sessions with youth and adults—even in areas with limited connectivity. Features like breakout rooms and screen sharing help me create safe, engaging learning environments where participants can explore cybersecurity fundamentals and digital literacy. Zoom’s accessibility empowers me to bridge the digital divide and foster trust in technology. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is generally reliable, occasional connectivity issues and audio lag can disrupt sessions—especially in low-bandwidth areas. I’d also appreciate more localized support and training resources tailored to African community contexts, which would help scale outreach efforts more effectively. Review collected by and hosted on G2.com.

Akshay Kumar J.
AJ
Freelancer - Web Devloper
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Meeting Review (My personal opinion)"
What do you like best about Zoom Workplace?

It's easy to use and has a nice clear very user friendly interface. Allows easy renaming and peer to peer chat during the meeting, I mean a user can text publically to all members in the meeting or he can just send it to a single individual as he wishes, that is the best part of the ZOOM workplace. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Well the feature of an user being able to rename himself at anytime is the one that makes it the worst platform. During many of my online sessions I faces cases where random people joined or many time the candidates just join and rename themselves to anyone or anything and starts creating a scene. This thing caused me a lot of trouble during my online study sessions, later I switched to Google meet and haven't got any chance to get back to ZOOM as I find it very easy and comfortable to use.

Thank You. Review collected by and hosted on G2.com.

Bharat V.
BV
Consultant
Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good for remote work with simple interface, could be better"
What do you like best about Zoom Workplace?

I really like how easy Zoom workspace makes makes it to connect and collaborate with my team. The meetings are simple to join, even if you 're not very tech-savvy and the video and audio quality is usually very reliable. I also like that you can share your screen, use chat and even organize webinar in one place. The integration with tools like calendars and file sharing saves a lot of time

Overall,it just make working together much smoother and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

When something went wrong, good luck getting help! You 'll wait forever just to talk to someone, and they usually can't solve your problem anyway.

Once you need better video quality or more features, the cost add up quickly.

Right in the middle of an important meeting , the audio cuts out or the video freezes. Super embarassing when you 're presenting to clients. Review collected by and hosted on G2.com.

Alvaro I.
AI
Director of Web Development
Mid-Market (51-1000 emp.)
"Powerful all-in-one communication platform with great AI features"
What do you like best about Zoom Workplace?

Zoom Workplace has become an indispensable tool in my daily workflow. I especially appreciate the new AI-powered Notes feature, which automatically summarizes meetings and helps me keep track of action items. The calendar integration is smooth, allowing me to schedule, join, and follow up on meetings without needing to switch between different applications. Video and voice quality are consistently excellent, even when there are many participants. Overall, it’s fast, dependable, and user-friendly for both internal and external meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There’s very little to complain about. Sometimes, after longer meetings, it takes a short while for the AI summaries to show up, but in general, the experience remains smooth and reliable. Review collected by and hosted on G2.com.

Aditya R.
AR
freelancer
Small-Business (50 or fewer emp.)
"A reliable platforms for meetings and collaborations"
What do you like best about Zoom Workplace?

The search functionality is powerful, i am able to search across chat messages, meeting transcripts, and whiteboards at the same time. The connection is stable, the audio/video quality is crisp, and features like virtual backgrounds and polling are seamless. The integration of scheduling directly within the app improve workflow and reduced technical issues. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I am also using the mobile version app but the mobile app experience feels bit less intuitive for the "Workplace" features compared to the desktop. sometime while sharing screen it lags but not that big issue for me. Review collected by and hosted on G2.com.

Cassie M.
CM
Undergraduate Transfer Admissions Counselor
Mid-Market (51-1000 emp.)
"Easy and effective"
What do you like best about Zoom Workplace?

Being able to do video calls for interacting with coworkers for meetings as well as prospective and current customers/students is very helpful. We recently upgraded to Zoom phone as well across our university campus and as obnoxious as the changes can be in general, the switch has actually been fairly easy. I appreciate being able to make calls and check voicemails and missed calls all in one spot. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The downsides can be mostly the concern of someone uninvited coming into a meeting and hijacking things, as has happened several years back during the pandemic, so it felt a bit slack on security back then, not sure how that's changed in recent years though. And there's inevitably going to be connection issues on one side or the other but that's not a Zoom issue, it's an internet connection issue. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$15.99
1 host Per Month

Business

$21.99
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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