Transcend Reviews & Product Details

Transcend Product Details

Transcend is the privacy infrastructure that unleashes growth for the world’s greatest brands. By automating data and consumer preference governance at the systems layer, Transcend enables companies to unlock AI, deliver personalized experiences, and scale with speed and confidence. The platform integrates directly into data and vendor ecosystems—automating and enforcing privacy, security, and governance policies in real time across every system and interaction. Transcend is built on the principle that real trust and long-term value come from operationalizing consumer-respecting privacy at scale—not treating it as an afterthought. Trusted by brands like Robinhood, Opendoor, and Hims & Hers, Transcend was named to the 2024 Deloitte Technology Fast 500™ and recognized by Fast Company as one of the World’s Most Innovative Companies. Platform includes: Data Mapping, Consent Management, Privacy Requests Automation, AI Governance, and Risk Management

Product Website

Seller

Transcend

Discussions

Transcend Community

Languages Supported

English

Product Description

Transcend is the next-generation privacy and AI governance platform that transforms how enterprises understand and manage personal data, automate privacy tasks, assess risks, and oversee AI systems.

Overview by

Ben Brook (Co-Founder, CEO @ Transcend)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Transcend Integrations

(145)

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Transcend Media

Transcend Data Mapping scans your single-sign-on provider, site, codebase, and customer data platform to discover data silos, then detect and classify personal data at the object level. It is the only solution that automatically flags discovered, unconfigured data systems, providing quick-turn vi...

Transcend Demo - Discover and classify personal data

Transcend's scanning technology deep-scans unstructured data like Slack messages and emails where personally identifiable information often hides.

Transcend Demo - Transcend Privacy Requests

Transcend Privacy Requests is the easiest and most comprehensive way to delete, return, or modify a user's data or preferences across your entire tech stack. No matter your data system, request type, regional regulation, or authentication requirement, Transcend has you covered, with customization...

Transcend Consent is the only solution that governs both client-side and backend user consent for complete compliance, with custom consent experiences for any region, device, or domain.

Transcend Demo - Through a Privacy Center, Transcend Privacy Requests offers a powerful way to give your customers self-serve privacy control with a Privacy Center.

A Transcend-powered Privacy Center moves you beyond outdated email inboxes, with a scalable and secure way to handle privacy requests, and gives your customers direct control over their data, in just a few clicks.

Transcend Demo - Over 1,300 integrations

From internal databases to 1,300+ SaaS tools, match your company’s unique tech footprint with 1300+ pre-built integrations and connected services. Transcend hooks up to any system where personal data is stored. Get connected in minutes.

Transcend Consent Management

How Transcend discovers systems

Transcend data inventory and ROPA generation

Transcend DSR Automation is the easiest and most comprehensive way to delete, de-identify, return, or modify a user's data or preferences across your tech stack. Privacy Center gives your users secure, self-serve control over their data and

Official Downloads

(5)

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DJ

Darren J.

Legal Privacy Analyst

Enterprise (> 1000 emp.)

4/16/2025

"Transcending Trust with a modern privacy platform where they actually listen and respond to needs!"

5/5

What do you like best about Transcend?

The staff are the most helpful. They are knowledgeable and helpful with solving issues and educating our Team about the very powerful features of the platform. Discover, tagging, assessment that sync responses to the inventory and custom fields are amazing. Ease of use, implementation, integration and silo discovery are great. We use the system daily, and the user interface is easy to navigate.

(I lost a large part of my review when the page made me slide a puzzle piece over) Review collected by and hosted on G2.com.

What do you dislike about Transcend?

There have been some issues with bugs that cost some time when building out or assessment templates. Review collected by and hosted on G2.com.

DK

Dharani K.

Senior Technical Recruiter

Mid-Market (51-1000 emp.)

10/9/2025

"Trusted and Easy"

5/5

What do you like best about Transcend?

Its easier to set up and customer support is really good. Automating many processes saves significant time. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

No issues so far but price wise its look rich but its worth of every penny. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/19/2025

"Transcend.io has transformed how we approach Privacy Ops"

5/5

What do you like best about Transcend?

How simple it is to create complex flows for data privacy and consent management including assisting Data Retrieval for legal agencies. Prior to Transcend.io our organization could not have scaled legal compliance with a small internal team. After integrating with Transcend.io we are able to manage all Privacy Operations with a small SME group inside Engineering who can support non-technical teams to execute privacy tasks. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

It did take some time to integrate well, but that is to be expected with such a complex service. The only real constructive criticism I would give is that it would have been great to have a better timeline planned in the beginning to make sure leadership on our side was aware of important milestones for integration. We were lucky that we could continue our old solution in parallel to this integration, but I would imagine other potential users may need to time the cancellation of competitive software in a tighter window than we were required. Review collected by and hosted on G2.com.

Response from Megan Gage of Transcend

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Thank you for your review - love to hear that Transcend is the "silver bullet" to maintaining legal compliance for your organization!

A key priority for us is to enhance the customer onboarding experience, so your feedback is both very timely and welcomed. We'll be sure to communicate key milestones early and often to hedge off any critical disruptions, appreciate your guidance here.

-Megan, Director of Customer Success

FS

Frank S.

Data Analyst

Small-Business (50 or fewer emp.)

2/19/2025

"A near-perfectly-situated service for implementing total privacy compliance end-to-end!"

4.5/5

What do you like best about Transcend?

Transcend's flexibility to allow for custom-configured software integrations, in addition to an existing list of pre-made integrations, provides a strong foundation for automating data subject request fulfillment and maintaining consent management. Further, the optional components for data silo management are great features to grow into as your company matures with Transcend. Further, the Transcend onboarding team and multi-session onboarding experience helps you get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

The price is quite high, which will put this solution out of the range of possibilities for a lot of smaller companies. Review collected by and hosted on G2.com.

Response from Megan Gage of Transcend

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Love this feedback - thanks so much for taking the time to leave it, Frank! Alleviating the burden (and risk) of a manual compliance process is incredibly important to us, so it's gratifying to hear that our automation, integrations and scalable privacy platform have made this a reality for you. We appreciate your partnership!

-Megan, Direct of Customer Success at Transcend

BS

Benjamin S.

Analytics Engineer

Enterprise (> 1000 emp.)

12/3/2024

"Great Technology with complex implementation"

4.5/5

What do you like best about Transcend?

It seems to me to be the most advanced technology for handling consent management since it interacts in a middle layer rather than browser. There is fairly good support via our consultant, Review collected by and hosted on G2.com.

What do you dislike about Transcend?

The documentation is somewhat lacking in details, specifics and entire concepts. The cookie and data flow triage process is much more involved, time consuming and difficult than we were led to believe. Review collected by and hosted on G2.com.

Response from Megan Gage of Transcend

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Appreciate your feedback, Benjamin! We fully acknowledge the initial set up can be cumbersome, but it's a necessary step in establishing a comprehensive & robust triage process that scales alongside your business.

Thanks for all the heavy lifting your team did to get your infrastructure a solid place, glad to hear you're recognizing the fruits of your labor!

If you have pointed feedback to share on how we can enhance our documentation, we welcome your direction - please drop us a line at customers@transcend.io. Thanks for being a great partner!

-Megan, Director of Customer Success at Transcend

AG

Augusto G.

Frontend designer

Mid-Market (51-1000 emp.)

2/19/2025

"Smoothly integration"

5/5

What do you like best about Transcend?

I love the platform and how easy is to integrate Review collected by and hosted on G2.com.

What do you dislike about Transcend?

The chance to loose campaing tracking, but this is the trade off to have this solution Review collected by and hosted on G2.com.

Response from Megan Gage of Transcend

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Thanks for the review, Augusto! We are proud to support your organization's commitment to data privacy & security, and we're happy to hear we're making it easier for you to manage.

-Megan, Director of Customer Success at Transcend

UE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

2/20/2025

"Automated way to manage privacy data"

4.5/5

What do you like best about Transcend?

Easily automates management of privacy data and minimizes compliance risks related to data privacy. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

Integration with some existing tech tools have taken longer/more difficult than anticipated. Review collected by and hosted on G2.com.

Response from Megan Gage of Transcend

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We appreciate your review and are glad to hear we're making data privacy easier for your organization.

We acknowledge new integrations can take a bit to stand up, and we're putting significant effort behind enhancing our available integrations this year. Please drop us a line at customers@transcend.io if there's any we can provide a progress update on to better support your business.

-Megan, Director of Customer Success at Transcend

BR

Benj R.

Mid-Market (51-1000 emp.)

5/14/2024

"Fantastic privacy and compliance automation tool"

4.5/5

What do you like best about Transcend?

The flexibility of their integrations is phenomenal.

It's allowed us to fully automate our entire DSR flow saving us hours of work per week

Their support team is quick to respond and extremely helpful in helping things run smoothly Review collected by and hosted on G2.com.

What do you dislike about Transcend?

The web UI is fairly slow. Occasionally taking 3 mins to load a single page.

Bulk actions are limited without utilizing Transcend's API

Initial implementation takes a long time. This is less on Transcend, and more on the variations between other tools API availability and ease of use. Review collected by and hosted on G2.com.

Response from Szuyin Leow of Transcend

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Hi Benj - We are so proud to help enable your organization's privacy maturity journey! We are very passionate about delivering a streamlined and smooth customer experience, so I will follow-up with you directly to learn more about which UI you have experienced latency issues with and what types of bulk actions you ideally would like to see enabled via the admin dash. We are grateful for your partnership and feedback!

-Szuyin, VP of Customer Experience at Transcend

SN

Sung (Pete) N.

Customer Care Manager

Mid-Market (51-1000 emp.)

8/1/2023

"Simple Automation for Privacy Law Adhearance"

5/5

What do you like best about Transcend?

Transcend has removed a complicated manual process that was being completed by agents and automated it. We have lessened our non-compliance risk due to privacy laws. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

Implementation took longer than originally planned Review collected by and hosted on G2.com.

Response from Szuyin Leow of Transcend

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Hi Pete! We are thrilled to be your partner in simplifying your team's processes and decreasing your organization's overall risk. We are constantly striving to find ways to deliver value to our customers faster and have been continuing to optimize our implementation approach to enable customers to launch as efficiently as possible. Thank you so much for your feedback!

- Szuyin, VP of Customer Experience at Transcend

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/12/2023

"Very Helpful"

5/5

What do you like best about Transcend?

Trascend's support team made the implementation process very easy, and the ongoing support we've recieved has made it simple to stay on top of any updates that we've needed to make. Labeling our data sources is really easy to do within the UI, and it's made it very straightforward for us to stay on top of our consent management processes. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

We haven't had any issues working with the platform so far. Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend

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Thanks so much for leaving a review—we’re thrilled the experience you’ve had so far has been so positive.

- Mike (CTO and Co-Founder, Transcend)